Endoscopic Sinus Surgery Set

• 1.If the agency is registered under MSME or NSIC, then EMD exemption certificate needs to be enclosed.

IMPORTED PRODUCTS: In case of imported products, OEM or Authorized Seller of OEM should have a registered office in India to provide after sales service support in India. The certificate to this effect should be submitted.

Scope of supply (Bid price to include all cost components) : Supply Installation Testing Commissioning of Goods and Training of operators and providing Statutory Clearances required (if any)

ISO 9001: The bidder or the OEM of the offered products must have ISO 9001 certification.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Warranty period of the supplied products shall be 2 years from the date of final acceptance of goods or after completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to be uploaded along with the bid.

Over and above the normal Warranty terms as per GeM GTC, the successful bidder / OEM shall have to provide Comprehensive Warranty during the entire Standard warranty period as per contract. : The comprehensive warranty shall be covering the following scope for all equipment and accessories if any (Upload an undertaking with the bid confirming compliance by the bidder if Bidder is taking onus of this compliance. In case OEM is taking onus of this compliance, OEM undertaking is to be uploaded along with Bidder undertaking)

Successful bidder will have to ensure that adequate number of dedicated technical service personals / engineers are designated / deployed for attending to the Service Request in a time bound manner and for ensuring Timely Servicing / rectification of defects during warranty period, as per Service level agreement indicated in the relevant clause of the bid.

Timely Servicing / rectification of defects during warranty period: After having been notified of the defects / service requirement during warranty period, Seller has to complete the required Service / Rectification within 3 days time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of Unit Price of the product shall be charged as penalty for each week of delay from the seller. Seller can deposit the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the Performance Security (PBG).Cumulative Penalty cannot exceed more than 10% of the total contract value after which the Buyer shall have the right to get the service / rectification done from alternate sources at the risk and cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-imberse the cost of such service / rectification to the Buyer.

Buyer Added text based ATC clauses FOLLOWING DOCUMENTS NEEDS TO BE SUBMITTED WITH TECHNICAL BID:-

• 1.TENDER ACCEPTANCE FORM
• 2.Integrity Pact i.e. Annexure H
• 3.AUTHORIZATION CERTIFICATE
• 4.SUCCESSFUL BIDDER ENSURE TO SUBMIT PBG @ 5 % AWARDED CONTRACT VALUE PLEDGED TO PGIMER, CHANDIGARH VALI D FOR 120 MONTHS AT FINAL STAGE AFTER AWARDING THE GEM CONTRACT ORDER.
• 5.DEMONSTRATION IF REQUIRED AT OEM'S COST IN THE INSTITUTE.
• 6.UNDERTAKING FOR 02 YEARS WARRANTY AND 08 YEARS CMC SERVICES REQUIRED AT THE TIME OF TECHNICAL BID SUBMIS SION.
• 7.BIDDER SHOULD SUBMIT EMD OF RS. 1,80,000/- PLEDGED TO POST GRADUATE INSTITUTE OF MEDICAL EDUCATION AND RE SEARCH, CHANDIGARH HAVING ITS VALIDITY OF ONE YEAR IN THE SHAPE OF TDR/FDR OR BANK GUARANTEE.
• 8.All the participants are are advised to submit user list of the quoted product.
• 9.Performance certificate from atleast 03 users should be provided. .

Buyer uploaded ATC document Click here to view the file.