Split Air Conditioner, Wall Mount Type (V3) ISI Marked To IS 1391 (Part 2)

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

Actual delivery (and Installation & Commissioning (if covered in scope of supply)) is to be done at following address ESIC Hospital Ankleshwar, Gujarat, Ankleshwar, Bharuch-393002 ESIC Hospital Ankleshwar, Gujarat, Ankleshwar, Bharuch-393002 ESIC Hospital Ankleshwar, Gujarat, Ankleshwar, Bharuch-393002 ESIC Hospital Ankleshwar, Gujarat, Ankleshwar, Bharuch-393002 ESIC Hospital Ankleshwar, Gujarat, Ankleshwar, Bharuch-393002 .

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Warranty period of the supplied products shall be as given in specifications from the date of final acceptance of goods or after completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to be uploaded along with the bid.

Successful bidder will have to ensure that adequate number of dedicated technical service personals / engineers are designated / deployed for attending to the Service Request in a time bound manner and for ensuring Timely Servicing / rectification of defects during warranty period, as per Service level agreement indicated in the relevant clause of the bid.

Timely Servicing / rectification of defects during warranty period: After having been notified of the defects / service requirement during warranty period, Seller has to complete the required Service / Rectification within 3 days time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of Unit Price of the product shall be charged as penalty for each week of delay from the seller. Seller can deposit the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the Performance Security (PBG).Cumulative Penalty cannot exceed more than 10% of the total contract value after which the Buyer shall have the right to get the service / rectification done from alternate sources at the risk and cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-imberse the cost of such service / rectification to the Buyer.

Buyer Added text based ATC clauses TERMS & CONDITIONS

• 1.Scope of Supply, Installation & Commissioning 1.1 Scope includes: Supply, installation, testing commissioning of Three Split Air conditioners.Installation of indoor and outdoor units, copper piping (minimum 3 meters), drain piping, electrical wiring, mounting brac kets, testing and commissioning. 1.2 The bidder shall carry out installation, electrical connections and demonstration. 1.3 All materials, labour, tools and accessories required shall be included. 1.4 The air conditioners shall be installed at the respective locations ensuring no damage to the existing in frastructure. .

Buyer uploaded ATC document Click here to view the file.