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Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; MULITBRAND, Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer ( Monochrome , Laser , Separate Drum…

Controller General Of Defence Accounts

Ministry of Defence › Department of Defence

Delivers to

Jammu and Kashmir +2 more

Overview

10 facts from the tender

Ministry of Defence published this services tender on GeM on 9 Oct 2026, for Jammu and Kashmir +2 more. The estimated value is ₹21.1 L and the EMD is ₹1.1 L. It closes on 24 Oct 2026, 7:00 pm IST. Bid number GEM/2026/B/8070089.

Timeline

  1. Published9 Oct 2026 · 6:14 pm
  2. Reverse auctionIf the bid qualifies, after evaluation

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Total quantity
1,381

Buyer

Created by
Buyer@edp2
Location
Gurdaspur, Jammu, Leh, Srinagar, Udhampur · Jammu and Kashmir, Ladakh, Punjab
Portal
GeM

Important dates

Published
9 Oct 2026, 6:14 pm IST
Closes
24 Oct 2026, 7:00 pm IST

Items & delivery

12 items · Address masked by GeM

Showing 12 of 12
01Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; MULITBRANDQuantity520DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
Desktop PC
Make/Brand of Assets
MULITBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
NA
Minimum Floor Price defined by Buyer
No
02Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer ( Monochrome , Laser , Separate Drum And Tonner ); MULITBRANDQuantity354DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
Printer ( Monochrome , Laser , Separate Drum and Tonner )
Make/Brand of Assets
MULITBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
NA
Minimum Floor Price defined by Buyer
No
03Annual Maintenance Service - Desktops, Laptops And Peripherals - Scanner; MULTIBRANDQuantity22DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
Scanner
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
04Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS( Offline 1 KVA); MULTIBRANDQuantity57DetailsClose
Delivery schedule · PDF page 11
H.सं./S.N
o.
परेषती/Vरपो4टkग
अिधकार /Consignee
Reporting/Officer
पता/AddressसंसाधनJ क मा ा
/ Number of
each Asset
for AMC
अितVरi आवDयकता
/Additional
Requirement
3**********************LEH1Number of
Resident engineers
: 1
Number of
technicians : 0
4**********************SRINAGAR18Number of
Resident engineers
: 1
Number of
technicians : 0
5**********************Jammu20Number of
Resident engineers
: 2
Number of
technicians : 0
View PDF · p. 11

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers : 1

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
UPS( Offline 1 KVA)
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
05Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS (Online 5 KVA); MULTIBRANDQuantity12DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
UPS (Online 5 KVA)
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
06Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS (Online 10 KVA); MULTIBRANDQuantity3DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
UPS (Online 10 KVA)
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
07Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS (Online 15 KVA); MULTIBRANDQuantity1DetailsClose

Delivery location***********Jammu

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
UPS (Online 15 KVA)
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
08Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS (Online 20 KVA); MULTIBRANDQuantity4DetailsClose

Delivery location***********SRINAGAR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Asset
UPS (Online 20 KVA)
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
09Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS (Online 30 KVA); MULTIBRANDQuantity2DetailsClose

Delivery location***********LEH

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Specifications & requirements

Type of Asset
UPS (Online 30 KVA)
Make/Brand of Assets
MULTIBRAND
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Minimum Floor Price defined by Buyer
No
10ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - SERVER; SERVER; Neither OEM Nor ASPQuantity4DetailsClose

Delivery location***********LEH

Quantity
2

Delivery location***********SRINAGAR

Quantity
1

Delivery location***********Jammu

Quantity
1

Specifications & requirements

Major category of Assets
SERVER
Type Of Asset
SERVER
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Make/Brand Of Assets
MULTIBRAND
Onsite Service Engineers Requirement
As Indicated in Bid Document
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client machines
Inclusive
Periodicity of Preventive Maintenance Services
Quarterly
Minimum Floor Price defined by Buyer
No
11Annual Maintenance Contract For Networking Devices (Version 2) - SWITCH; MULTIBRANDQuantity11DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Specifications & requirements

Type of Networking Device for AMC
SWITCH
OEM of Networking Devices
MULTIBRAND
Type of AMC
Hardware , Software and license related items of network devices
Dedicated/toll Free Telephone No for Service Support
No
Requirement of Preventive Maintenance
Quarterly
Nature of Annual Maintenance Service Provider
Neither of the above
Whether passive components(like cable) need to be included in AMC
No
ISO certification
ISO 9001
Requirement of resident engineer
Yes
Requirement of Technicians
No
Model Number/Part number of networking device(In case of bid mode, buyer may upload the same in scope of work)
As per BID document
Minimum Floor Price defined by Buyer
No
12Annual Maintenance Contract For Networking Devices (Version 2) - LAN NODES; MULTIBRANDQuantity391DetailsClose

Delivery location***********UDHAMPUR

Wage & allowance components

Number of month for resident engineers
12
Number of Resident engineers
1
Number of technicians
0

Delivery location***********Gurdaspur

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********LEH

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********SRINAGAR

Wage & allowance components

Number of Resident engineers
1
Number of technicians
0

Delivery location***********Jammu

Wage & allowance components

Number of Resident engineers
2
Number of technicians
0

Specifications & requirements

Type of Networking Device for AMC
LAN NODES
OEM of Networking Devices
MULTIBRAND
Type of AMC
Hardware , Software and license related items of network devices
Dedicated/toll Free Telephone No for Service Support
No
Requirement of Preventive Maintenance
Quarterly
Nature of Annual Maintenance Service Provider
Neither of the above
Whether passive components(like cable) need to be included in AMC
No
ISO certification
ISO 9001
Requirement of resident engineer
Yes
Requirement of Technicians
No
Model Number/Part number of networking device(In case of bid mode, buyer may upload the same in scope of work)
As per BID document
Minimum Floor Price defined by Buyer
No

Tender documents

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)

Eligibility

Experience

3 years

Min. turnover

₹84 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 2

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
₹105,612
Performance guarantee
5% for 14 months
Offer validity
90 days
Contract period
1 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

03

Certificates

View PDF · p. 21

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

04

Forms of EMD and PBG

View PDF · p. 21

Bidders can also submit the EMD with Account Payee Demand Draft in favour of PCDA (NC) Jammu payable at Jammu . Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

05

Forms of EMD and PBG

View PDF · p. 21

Bidders can also submit the EMD with Fixed Deposit Receipt made out or pledged in the name of A/C PCDA (NC) Jammu . The bank should certify on it that the deposit can be withdrawn only on the demand or with the sanction of the pledgee. For release of EMD, the FDR will be released in the favour of the bidder by the Buyer after making endorsement on the back of the FDR duly signed and stamped along with covering letter. Bidder has to upload scanned copy/ proof of the FDR along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date/ Bid Opening date

06

Buyer Added Bid Specific ATC

View PDF · p. 22

Buyer uploaded ATC document Click here to view the file.

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