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Outsourcing Delivery Of Public Service As A Project - Selection Of Agency For Deployment Of Manpower And SITC Of IT Infrastructure To Operate HIS/HIMS/HMIS Under ABDM For Uttar Pradesh; As Per ATC; S…

Medical Health and Family Welfare Department Uttar Pradesh

Ayushman Bharat Digital Mission

Delivers to

Lucknow, Uttar Pradesh

Overview

10 facts from the tender

Medical Health and Family Welfare Department Uttar Pradesh published this services tender on GeM on 8 Oct 2026, for Lucknow, Uttar Pradesh. The estimated value is ₹160 Cr and the EMD is ₹1.6 Cr. It closes on 2 Nov 2026, 7:00 pm IST. Bid number GEM/2026/B/8136331.

Timeline

  1. Published8 Oct 2026 · 7:01 pm
  2. Reverse auctionIf the bid qualifies, after evaluation

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Total quantity
1

Buyer

Created by
jdayushman
Location
Lucknow · Uttar Pradesh
Portal
GeM

Important dates

Published
8 Oct 2026, 7:01 pm IST
Closes
2 Nov 2026, 7:00 pm IST

People & service requirements

1 role · 1 delivery location

Compare the people, qualifications and employment terms required for each role.

Role 1

Outsourcing Delivery Of Public Service As A Project - Selection Of Agency For Deployment Of Manpower And SITC Of IT Infrastructure To Operate HIS/HIMS/HMIS Under ABDM For Uttar Pradesh; As Per ATC; Site Preparation, Installation Of Infrastructure

Resources1 people
Work location

226016,Uttar pradesh rajya swasthya digital samiti Ayushman Bharat Digital Mission Office First & Second Floor SIHFW Parisar, C Block, Indira Nagar

All role specifications
Citizen service to be provided for
Selection of Agency for Deployment of Manpower and SITC of IT infrastructure to operate HIS/HIMS/HMIS under ABDM for Uttar Pradesh
Works to be carried out at Citizen Service Center
As per ATC
Scope of work
Site preparation, installation of infrastructure
Qualification of required manpower in helpdesk/call center roles
As per ATC
Hardware to be provisioned by service provider in allotted space
Yes
Hardware required at helpdesk/kiosk
Desktop , Printer , As per ATC
Proof of Concepts
Yes
Minimum Floor Price defined by Buyer
No

Minimum wage is one component of the total employment cost and excludes GST. Open each role’s wage components for allowances and contributions.

Tender documents

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)

Eligibility

Experience

7 years

Min. turnover

₹50 Cr

a year, 3-year average

Experience & turnover exemptions

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference: no
  • EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
₹16,000,000
Performance guarantee
5% for 18 months
Offer validity
180 days
Contract period
1 Year(s)

Payment terms

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Buyer Added Bid Specific ATC

View PDF · p. 6

Buyer uploaded ATC document Click here to view the file.

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