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Customized AMC/CMC For Pre-owned Products - Ultrasound Machine; ZONCARE; Comprehensive Maintenance Contract (CMC); QUATERLY; No

Health and Family Welfare Department Delhi

North Zone

Delivers to

North West Delhi, Delhi

Overview

10 facts from the tender

Health and Family Welfare Department Delhi published this services tender on GeM on 9 Oct 2026, for North West Delhi, Delhi. The estimated value is ₹1 L and no EMD is required. It closes on 30 Oct 2026, 1:00 pm IST. Bid number GEM/2026/B/8137996.

Timeline

  1. Published9 Oct 2026 · 3:06 pm

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
No
Total quantity
1

Buyer

Created by
sheetalyadav@procurement
Location
North West Delhi · Delhi
Portal
GeM

Important dates

Published
9 Oct 2026, 3:06 pm IST
Closes
30 Oct 2026, 1:00 pm IST

Items & delivery

1 item · 1 delivery location

Item 1

Customized AMC/CMC For Pre-owned Products - Ultrasound Machine; ZONCARE; Comprehensive Maintenance Contract (CMC); QUATERLY; No

Quantity1
Delivery location

110034,BHAGWAN MAHAVIR HOSPITAL GNCT OF DELHI H- 4/5, GURU HARKISHAN MARG, PITAMPURA, DELHI-110034

Wage & allowance components

Number of months within the contract period for which service is required : 12

Specifications & requirements · 6
Product category
Ultrasound Machine
Product Brand
ZONCARE
Type of service
Comprehensive Maintenance Contract (CMC)
Preventive Maintenance Frequency
QUATERLY
Manpower Required
No
Minimum Floor Price defined by Buyer
No

Tender documents

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)

Eligibility

Experience

3 years

Min. turnover

₹3 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • EMD exemption
  • MSE purchase preference: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
3% for 14 months
Offer validity
30 days
Contract period
1 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

  • 2.Provisions for workmen compensation, insurance, public liability, property damage, insurance etc. to be ensured by the contractor. Also, safety measures prescribed for working in Extra High Voltage & use of personnel protective equipment must be adhered to.
  • 1.The Seller shall not assign the Contract in whole or part without obtaining the prior written consent of buyer.
  • 2.The Seller shall not sub-contract the Contract in whole or part to any entity without obtaining the prior written consent of buyer.
  • 3.The Seller shall, notwithstanding the consent and assignment/sub-contract, remain jointly and severally liable and responsible to buyer together with the assignee/ sub-contractor, for and in respect of the due performance of the Contract and the Sellers obligations there under.
  • 4.Buyer Added Bid Specific Scope Of Work(SOW) File Attachment Click here to view the file.
05

Certificates

View PDF · p. 5

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

06

Buyer Added Bid Specific ATC

View PDF · p. 5

Buyer uploaded ATC document Click here to view the file.

07

Service & Support

View PDF · p. 5

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

08

Service & Support

View PDF · p. 5

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

09

Service & Support

View PDF · p. 5

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

  • 10.Past Project Experience Proof for Past Experience and Project Experience clause: For fulfilling the experience criteria any one of the following documents may be considered as valid proof for meeting the experience criteria:a. Contract copy along with Invoice(s) with self-certification by the bidder that service/supplies against the invoices have been executed.b. Execution certificate by client with contract value.c. Any other document in support of contract execution like Third Party Inspection release note, etc.Proof for Past Experience and Project Experience clause: For fulfilling the experience criteria any one of the following documents may be considered as valid proof for meeting the experience criteria:a. Contract copy along with Invoice(s) with self-certification by the bidder that service/supplies against the invoices have been executed.b. Execution certificate by client with contract value.c. Any other document in support of contract execution like Third Party Inspection release note, etc.
  • 11.Buyer Added Bid Specific SLA File Attachment Click here to view the file.

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