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Monthly Basis Cab & Taxi Hiring Services - SUV; 2000 Km X 320 Hours; Local, Monthly Basis Cab & Taxi Hiring Services - SUV; 2000 Km X 320 Hours; Outstation 24*7

Central Railway

Ministry of Railways › Indian Railways › Central Railway Stores Deptt

Delivers to

Mumbai, Maharashtra

Overview

10 facts from the tender

Ministry of Railways published this services tender on GeM on 9 Oct 2026, for Mumbai, Maharashtra. The estimated value is ₹27.7 L and no EMD is required. It closes on 19 Oct 2026, 5:00 pm IST. Bid number GEM/2026/B/8140581.

Timeline

  1. Published9 Oct 2026 · 4:22 pm

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Single Packet Bid
Reverse auction
No
Total quantity
2

Buyer

Created by
atmruleshq.cr
Location
Mumbai · Maharashtra
Portal
GeM

Important dates

Published
9 Oct 2026, 4:22 pm IST
Closes
19 Oct 2026, 5:00 pm IST

Service scope & delivery

2 services · 1 delivery location

Delivery location · all items

400001,OFFICE OF COM, 1st floor, Annex Bldg, CSMT MUMBAI - 400001

Item 1

Monthly Basis Cab & Taxi Hiring Services - SUV; 2000 Km X 320 Hours; Local

Quantity1
Wage & allowance components

Duration in Months for which service is required : 24

Specifications & requirements · 9
Vehicle Type
SUV
Type of car (Please select at least 3 options)
Maruti Suzuki Ertiga , Maruti Suzuki XL6 , Hyundai Creta , Renault Duster , Mahindra XUV300
Usage Variant
2000 km x 320 hours
Type of Service
Local
Year of Vehicle Model
2025 , 2026
Km Travelled
Upto 25,000 Kms
Air Conditioning Requirement
Non-A/C
Area of Operation
Plains
Fuel Type
Any
Item 2

Monthly Basis Cab & Taxi Hiring Services - SUV; 2000 Km X 320 Hours; Outstation 24*7

Quantity1
Wage & allowance components

Duration in Months for which service is required : 24

Specifications & requirements · 9
Vehicle Type
SUV
Type of car (Please select at least 3 options)
Maruti Suzuki Ertiga , Maruti Suzuki XL6 , Hyundai Creta , Renault Duster , Mahindra XUV300
Usage Variant
2000 km x 320 hours
Type of Service
Outstation 24*7
Year of Vehicle Model
2025 , 2026
Km Travelled
Upto 25,000 Kms
Air Conditioning Requirement
Non-A/C
Area of Operation
Hilly + Plain Area
Fuel Type
Any

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Additional Doc 1 (Requested in ATC)

Eligibility

Experience

3 years

Experience & turnover exemptions

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
5% for 30 months
Offer validity
90 days
Contract period
2 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

03

Service & Support

View PDF · p. 5

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

04

Service & Support

View PDF · p. 6

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

05

Service & Support

View PDF · p. 6

In the event where the distance travelled exceeds the monthly usage variant, amount will be paid for additional Kms as per schedule. Similarly, the unused Kms in a particular month as against the minimum guaranteed usage variant will be carried forward to the next month and additional Km if any in the next month shall be adjusted against this. However, the payment for the selected usage variant in a month will be paid every month.” Further, the unused Kms in a particular month shall not be carried forward or adjusted beyond 6 months

06

Service & Support

View PDF · p. 6

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on their own and then claim payment from Buyer alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done to staff.

08

Certificates

View PDF · p. 6

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

09

Forms of EMD and PBG

View PDF · p. 6

Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD should be made in favour of PFA, CR payable at Mumbai. . After award of contract, Successful Bidder can upload scanned copy of the DD in place of PBG and has to ensure delivery of hard copy to the original DD to the Buyer within 15 days of award of contract.

10

Forms of EMD and PBG

View PDF · p. 6

Successful Bidder can submit the Performance Security in the form of Fixed Deposit Receipt also (besides PBG which is allowed as per GeM GTC). FDR should be made out or pledged in the name of PFA, CR, Mumbai. A/C (Name of the Seller). The bank should certify on it that the deposit can be withdrawn only on the demand or with the sanction of the pledgee. For release of Security Deposit, the FDR will be released in favour of bidder by the Buyer after making endorsement on the back of the FDR duly signed and stamped along with covering letter. Successful Bidder has to upload scanned copy of the FDR document in place of PBG and has to ensure delivery of hard copy of Original FDR to the Buyer within 15 days of award of contract.

11

Buyer Added Bid Specific ATC

View PDF · p. 6

Buyer Added text based ATC clauses Special Condition

  • 1.ALL VEHICLES PROVIDED SHALL HAVE ALL THE NECESSARY PERMITS/LICENSES/ CLEARANCES SUCH AS, BUT NOT LIMITED TO FITNESS CERTIFICATE, PUC, FULL COMPREHENSIVE INSURANCE, ROAD PERMIT, REGISTRATION CERTIFICATE, AS P ER THE MOTOR VEHICLES ACT, RTO AND OTHER APPLICABLE LAWS AND STATU TORY BODIES.
  • 2.FIRM MUST PROVIDE COMMERCIAL (TOURIST) VEHICLES FOR THIS SERVICE.
  • 3.CONTRACTORS MUST READ THE NEW HIRING POLICY CONDITIONS CAREFULLY BEFORE QUOTING THE TENDER.
  • 4.NIGHT CHARGES WILL NOT BE APPLICABLE.
  • 5.CONTRACTORS LOCATED IN MAHARASHTRA STATE WILL ONLY BE ELIGIBLE TO QUOTE THE TENDER. 6. . OFFERS OF CONTRACTORS LOCATING OUTSIDE MAHARASHTRA WILL BE PASS ED OVER.
  • 7.FIRMS TO ATTACH COMPLETION CERTIFICATE IN SUPPORT OF PAST PERFOR MA NCE/ EXPERIENCE.
  • 8.THE FIRM MUST MANDATORILY UPLOAD THE ANNUAL TURNOVER CERTIFICATE, IN THE FORMAT PRESCRIBED BY THE GST DIRECTORATE, ON THE GEM PORTAL AT THE TIME OF BILL SUBMISSION.
  • 9.PERFORMANCE GUARANTEE AT A RATE OF 5% OF THE CONTRACTUAL VALUE SHALL BE DEPOSITED BY THE SUCCESSFUL BIDDERWITHIN 30 (THIRTY) DAYS FROM THE DATE OF ISSUE OF LETTER OF ACCEPTANCE (LO A). EXTENSION OF TIME FOR SUBMISSION OF PG BEYOND 30 (THIRTY) DAYS AND UPTO THE DATE OF SUB MISSION OF PG FROM THE DATE OF ISSUE OF LOA MAY BE GIVEN BY THE AUTHORITY WHO IS COMPETENT TO SIGN THE CONTRACT AGREEMENT. HOWEVER, A PENAL INTEREST OF 15% PER ANNUM SHALL BE CHAR GED FOR THE DELAY BEYOND 30 (THIRTY DAYS, I.E. FROM 31ST DAY AFTER THE DATE OF ISSUE OF LOA. I N CASE THE CONTRACTOR FAILS TO SUBMIT THE REQUISITE PG AFTER 60 DAYS FROM THE DATE OF ISSUE OF LOA, A NOTICE SHALL BE SERVED TO THE CONTRACTOR TO DEPOSIT THE PG IMMEDIATELY HOWEVER NOT EXCEEDING 90 DAYS FROM THE DATE OF ISSUE OF LOA). IN CASE THE CONTRACTOR FAILS TO SUBMI T THE REQUISITE PG EVEN AFTER 90 DAYS FROM THE DATE OF ISSUE OF LOA, THE CONTRACT SHALL BE T ERMINATED DULY FORFEITING EMO AND OTHER DUES, IF ANY PAYABLE AGAINST THAT CONTRACT. THE FA ILED CONTRACTOR SHALL BE DEBARRED FROM PARTICIPATING IN RETENDER FOR THAT WORK. IN CASE 6 0TH DAY IS A BANK HOLIDAY OR OFFICE CLOSURE NEXT WORKING DAY SHOULD BE CONSIDERED AS THE LAST DAY FOR SUBMISSION OF THE PGS. DECISION OF AUTHORITY COMPETENT TO SIGN THE CONTRACT A GREEMENT WOULD BE FINAL IN CASE OF ANY DISPUTE. Buyer Added text based ATC clauses
  • 1.By making a bid pursuant to the Tender Documents, the bidder / tenderer sha ll be deemed to have declared that the bidder’s / tenderer’s service contract rel ated to vehicle has not been terminated due to bad performance in Mumbai/Na vi Mumbai region in last 6(six ) months. If above mentioned adverse performanc e comes in the notice of the buyer, he may disqualify the offer during evaluation stage.
  • 2.Performance Guarantee: The value of performance guarantee is 5% of the val ue of contract, with validity of 6 months above the contract period. The perform ance guarantee should be submitted within 30 days from contract generation d ate to user department which shall stand refundable after successful completio n of the contract subject to certificate from user department that there are no p ending dues whatsoever against the contractor. Special Conditions for Circle-1 (Mumbai Region upto Thane) are as be low :
  • 1.The hiring of vehicle service will be in 2 parts (of the same Work) as below :
  • a.Deployment and operations of the vehicle s ervice:
  • i.Contractor shall provide Vehicles inclusive of fuel r equirements, on a monthly basis. ii. The Service Provider shall ensure that all maintena nce works related to the assigned vehicle will be carri ed out in off-duty hours and shall be periodically chec ked and maintained by the Service Provider to avoid any inconvenience to the buyer along with other nec essary requirements for regular washing/cleaning an d all the necessary permits/licenses/clearances such as, but not limited to fitness certificate, PUC, full com prehensive insurance, road permit, registration certifi cate, as per the Motor Vehicles Act, RTO and other ap plicable laws and statutory bodies, for providing com mercial vehicles for this service, and all other conditions as per the GeM model contract w.r.t. the d eployment and operations of the vehicle service (exc ept w.r.t. excluding driver’s payment, which is covere d separately in part ‘b’ below). iii. Deductions for non-compliance of standards of the services as per Contract as applicable to the vehicle s ervice (except traffic violations pertaining to driver’s responsibility) shall be made from the payment made to Service Provider (Contractor). iv. Price Variation Clause (PVC) will be applicable as p er the Contract.
  • v.‘Extra per Kms charges’ will be applicable as per th e Contract. However, ‘extra Kms’ will be calculated a s the total Kms run by all the vehicles included in the contract in that month beyond the ‘Pooled’ Kms of re spective ‘bundled Km/hour package’ of all the vehicle s within that contract. For example, if there are 3 veh icles with 1500 km x 320 hours package each in the contract, with run of 1200 Kms, 1700 Kms and 1800 Kms, respectively, in that month, then ‘Extra per Kms charges’ will be paid on the Kms run beyond pooled K m i.e. (1200+1700+1800)- (1500+1500+1500) = 47 00 - 4500 = 200 Km only. vi. ‘No Extra hours charges’ will be applicable on vehi cles as the vehicles are hired for the full period of con tract. vii. All other conditions as per GeM model contract.
  • b.Deployment of Driver:
  • i.The Driver deployed should possess the requisite valid Dr iving License. ii. The criminal antecedents of the Driver should be ve rified with the Police Authority and the certificate to th is effect should be furnished by the Service Provider. iii. The suitability of the Driver will be assessed and ap proved by the Officer for whom the vehicle person is b eing provided, prior to such engagement. iv. It is the responsibility of the service provider to alw ays provide one driver per vehicle as per the require ment, while complying with the Labour Laws.
  • v.The service provider shall provide at his own cost pr oper uniform and badges and photo identity cards to t he drivers in compliance with the Motor Transport Wor kers Act. vi. ‘Extra hour charges will be paid to the Driver as per the Contract. vii. Deductions for non-compliance of standards of the services as per Contract as applicable pertaining to dr iver’s responsibility shall be made from the salary of t he Driver paid by the Service Provider (Contractor). viii. The Salary to be paid to the Driver shall be accordi ng to minimum wages at the bottom of the paymatrix level 1 declared by the Railway Ministry+ DA as applic able, subject to Minimum Wage applicable as per belo w:
  • 1.Salary to be paid :The Drivers Salary will be calculated as - Basic Sal ary prop osed
  • (A)DA@46% currently
  • (B)Gross Sal ary as per
  • (A)+(B)
  • (1)Highest Minimum wage in Category #(2) Final Sal ary'(3) =Higher of(1)an d(2) ₹18,000 .00 ₹8,280. 00 ₹26,280. 00 ₹12,892. 00 ₹26,280.00 #IssuedbyOfficeofLaborCommissionerĐ.Ē◌ा.fव./fक.व`.अ/fव.भ./ 2023(1)/काया[-10dtd01/08/2023 (itemno39) Note:
  • a.The Circle will be defined as per the address of the Consignee for whom the vehicle servi ce has been hired, for example, Kalyan will NOT fall in Circle-1.
  • b.The Gross salary will vary with change in DA or Minimum Wages by the Govt. of India as p er the table above.
  • c.Service Provider (Contractor) shall submit th e proof of any amount paid to the Governme nt for the Driver(s) deployed against Statuto ry Employer Contributions viz. PF etc., which shall be paid by the Railway to the Service P rovider against the invoice raised by the Ser vice Provider.
  • 2.Deductions-Statutory Employee contribution of PF, ESIC etc. (With basic as Rs. 18,000)
  • 3.Total salary = (a) + (b) above less Statutory Deduct ions viz. Drivers contribution of PF, ESIC etc. as appl icable.
  • 4.Net payment = Total Salary + Extra hour charges a s per (vi) above- Deductions as per (vii) above. ix. The wages of the Driver Date of payment for driver s Salary shall be paid by the Contractor on the last dat e of month.
  • x.The drivers/staff provided by the service provider s hall not be deemed employees of the buyer hence the compliance of the applicable Labour Laws and Acts, Tr ansport Motor workers Act and other relevant laws will be the sole responsibility of the service provider. xi. The service provider shall be responsible for ensuri ng compliance with the provisions related to Labour L aw [Central/State] and specially Minimum Wages Act, Payment of Wages Act, PF, ESI Act, Payment of Bonus Act, Contract Labour [R&A] Act, Workmen Compensati on Act, Motor Vehicle Act, Motor Transport Workers Ac t, 1961 etc. and any other relevant acts as applicable at present or in future during the tenure of the contra ct and as may been forced from time to time. Onus of compliance of all the applicable Laws/Acts/Rules/Guidelines/ Notifications/ Regulations/ Orders shall rest with the service provide r only and the buyer will not be liable in any manner. xii. The Service Provider shall not deploy or shall discontinue deploying the driver(s), if desired by the B uyer and must ensure prompt replacement of the driv er(s) without any additional cost to the Buyer. The driv ers being deployed shall ordinarily be continued and s hould not be changed without written intimation and c onsultation with Buyer. xiii. Price Variation Clause (PVC) will NOT be applicable to Driver’s salary. However, the DA increase notified f or the period of the contract and as applicable would be applied to the emoluments of the driver as mention ed above at viii (1) above. xiv. All other conditions as per GeM model contract. Working of Railways is 24 x 7, hence drivers may be called at any time in emergent sit uation. Contractor must ensure availability of drivers whenever they are called. Neces sary charges like night running, extra KM running, extra hours running will be paid ad ditionally as per GeM SLA. The Contractor shall be responsible for keeping the necessary spare pool of drivers for emergent situations when the regular driver is not available. Deployed Vehicles and Drivers shall be solely in control of the Officer for whom they h ave been hired and Service Provider (Contractor) shall not have the right to deploy the deployed Vehicles or Drivers for any work at his discretion. Tender Bid invited shall be selected based on the Bidders’ quotes for the Cost Deploy ment and operations of the vehicle including profit of the contractor, as the Salary of D iver will be fixed as above.
  • 2.Invoicing by Service Provider (Contractor): Single Payment G ST Invoice shall be raised by the Contractor on a monthly basis, stating in 2 parts as below:
  • a.Charges of Deployment and operations of the vehicle serv ice (for 1(a) above), and
  • b.Emoluments paid to Driver(s) (for 1(b) above) : Contract or shall submit Documentary proof before processing the bills of the Contractors by the Railway i.e. Attendance Sheet and B ank statement of having paid the Salary, Statutory Deduction s viz. Drivers contribution of PF, ESIC etc., plus Extra hour cha rges’ and minus Deductions for non-compliance of standards of the services as per Contract pertaining to the Driver, and S tatutory Employer Contributions viz PF etc. The GST applicable on respective items of the invoice shall be shown explicitly by the Service Provider on the GST Invoice raised. The expense shall be booked to PU 32.
  • 3.Interim arrangement between 2 successive vehicle Cont racts: Interim hiring of vehicle service (with driver) until the new contract commences shall be done on quotation basis considerin g the urgency. The expense on such interim hiring of vehicle ser vice (with driver) shall be charged to the same Work sanctioned for hiring of the vehicle with driver under which the contract was terminated. NOTE:- All other terms and conditions of the contract for Hiring of Vehicle Service, whic h is not specified above, will be governed by Service Level Agreement (SLA) for monthly basis cab & taxi hiring services of GeM Portal. .

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