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Custom Bid For Services - Annual Rate Contract For Repair And Maintenance Of Window, Split, Ductable Split, Tower Air Conditioners, Refrigerators And Air Curtains At Bongaigaon Refinery Battery Area…

Iocl Bongaigaon Refinery

Ministry of Petroleum and Natural Gas › INDIAN OIL CORPORATION LIMITED

Delivers to

Bongaigaon, Assam

Overview

10 facts from the tender

Ministry of Petroleum and Natural Gas published this services tender on GeM on 10 Oct 2026, for Bongaigaon, Assam. The estimated value is ₹2.5 Cr and the EMD is ₹38,000. It closes on 24 Oct 2026, 2:00 pm IST. Bid number GEM/2026/B/8142542.

Timeline

  1. Published10 Oct 2026 · 3:10 pm
  2. Reverse auctionIf the bid qualifies, after evaluation

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Total quantity
1

Buyer

Created by
buycon12.iocl.ghy@gembuyer.in
Location
Bongaigaon · Assam
Portal
GeM

Important dates

Published
10 Oct 2026, 3:10 pm IST
Closes
24 Oct 2026, 2:00 pm IST

Service scope & delivery

1 service · 1 delivery location

Item 1

Custom Bid For Services - Annual Rate Contract For Repair And Maintenance Of Window, Split, Ductable Split, Tower Air Conditioners, Refrigerators And Air Curtains At Bongaigaon Refinery Battery Area (Part-A) And Township And Admin Area (Part-B) Tende..

Service basisProject / Lumpsum Based
Delivery location

783385,IOCL, Bongaigaon Refinery.

Specifications & requirements · 4
Description/Nomenclature of Service Proposed for procurement using custom bid functionality
Annual Rate Contract for Repair and Maintenance of Window, Split, Ductable Split, Tower Air Conditioners, Refrigerators and Air Curtains at Bongaigaon Refinery battery area (Part-A) and Township and Admin area (Part-B) Tender No BN26EL140
Regulatory/Statutory Compliance of Service
YES
Compliance of Service to SOW, STC, SLA etc
YES
Minimum Floor Price defined by Buyer
No

Tender documents

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
Show all 7
  • Additional Doc 4 (Requested in ATC)

Eligibility

Experience & turnover exemptions

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
₹38,000
Performance guarantee
5% for 39 months
Offer validity
120 days
Contract period
2 Year(s)

Payment terms

Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Buyer Added Bid Specific ATC

View PDF · p. 5

Buyer Added text based ATC clauses The Government of India envisioned the Zero Defect Zero Effect (ZED) initiative (Bronze/Silver/Gold level) and the Lean Certification initiative (Basic/Intermediate/Advanced le vel) to enhance MSME competitiveness, ensure sustainability, and transform them into nation al and international champions. For complete details on registration, required documents, benefits, and other related informat ion, visit the links below: https://zed.msme.gov.in/ and the link below. https://lean.msme.gov.in/ Kindly register and take advantage of these GOI initiatives. Turnover criteria: Turnover should be minimum Rs. 44.54 Lac during any of the three preceding financial years i.e. April 1, 2022 onwards. Proof of ATO shall be submitted in form of Audited Balance Sheet & Profit and Loss account of the bidder. P roof of ATO shall be submitted in form of Audited Balance Sheet & profit and loss account of the bidder. Audited certificates / Balance Sheet / Profit & Loss Account Statement issued by any Auditor/C hartered Accountant shall mandatorily bear UDIN (Unique Document Identification Number) fo r such reports of FY 2020-21 onwards. Published Annual report available in the public domain shall also be acceptable provided that the bidder h as given reference of respective website from which it can be verified. In case the NIT publication date is within 6 (Six) months from close date of preceding financial /accounting year, the bidder can submit the balance sheets of any of the previous three years (excluding the immediat e preceding year), if the balance sheet of immediate preceding year is not available. Similar nature shall be defined as:

  • a.Maintenance of industrial ductable/ package AC/ precision AC VRF AC/VRV AC Chiller air-conditioning systems in any industry OR
  • b.Operation and Maintenance of industrial ductable/ package AC/ precision AC/VRF AC/VRV AC Chiller a ir-conditioning systems in any industry OR
  • c.Installation & Commissioning of industrial ductable/ package AC/ precision AC VRF AC/VRV AC Chiller air-conditioning Systems in any industry OR
  • d.Supply, installation & Commissioning of industrial ductable/ package AC/ precision AC/VRF AC /VRV A C Chiller air-conditioning systems in any industry. For meeting the above similar nature of work criteria, bidder to submit the following: a) Copy of work order along with completion certificate. For experience, the similar work executed by the bidder, as main or subcontractor, during any of the last s even (07) years ending on last day of the month immediately previous to the month in which the last date of bid submission (in case of extended bid submission date, original bid submission date shall be considere d as detailed below:
  • (a)Three similar successfully completed works each costing not less than the amount equal to Rs 22.27 Lac. OR
  • (b)Two similar successfully completed works each costing not less than the amount equal to Rs 2 9.70 Lac. OR
  • (c)One similar successfully completed work costing not less than the amount equal to Rs 37.12 Lac. The value of completed works shall be considered incl usive of service tax/GST. For fulfilling the experience criteria against work order(s) following documents may be considered as valid proof for meeting the criteria:
  • a.Purchase/ Work Order copy with Schedule of Rates/ Scope of Works and
  • b.Completion certificate by end client with executed value, date of completion of the job and reference wo rk order number.
  • c.In case of works done as a sub-contractor, certificate as per NIT, Clause: 22(vii). Note: In case of extended bid submission date, origin al bid submission date shall be considered. Bidder shall submit the following documents along with their bid for Vendor Code Creation:
  • a.Copy of PAN Card.
  • b.Copy of GSTIN.
  • c.Copy of Cancelled Cheque.
  • d.Copy of EFT Mandate duly certified by Bank. TReDS Payment Details In case of procurement of goods or services from the micro, small and medium enterprises, the settlement of invoices must be routed through any TReDS platform authorised by the Reserve Bank of Ind ia. Provided that the routing of invoices through the TReDS platfor m shall not be construed as mandating discounting of such invoice s and the micro, small and medium enterprise supplier shall have t he option to avail or not avail financing or discounting of its receiva bles on the platform. .
02

Buyer Added Bid Specific ATC

View PDF · p. 7

Buyer uploaded ATC document Click here to view the file.

  • 3.Purchase Preference (Centre) Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder wants to avail the Purchase preference, the bidder must be the manufacturer of the offered product in case of bid for supply of goods. Traders are excluded from the purview of Public Procurement Policy for Micro and Small Enterprises. In respect of bid for Services, the bidder must be the Service provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the bid in respect of the offered product or service. If L-1 is not an MSE and MSE Seller (s) has/have quoted price within L-1+ 15% of margin of purchase preference /price band defined in relevant policy, such Seller shall be given opportunity to match L-1 price and contract will be awarded for percentage of 100% of total value.
  • 4.Purchase Preference (Centre) Preference to Make In India products (For bids less than 200 Crore):Preference shall be given to Class 1 local supplier as defined in public procurement (Preference to Make in India), Order 2017 as amended from time to time and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products. The minimum local content to qualify as a Class 1 local supplier is denoted in the bid document 50%. If the bidder wants to avail the Purchase preference, the bidder must upload a certificate from the OEM regarding the percentage of the local content and the details of locations at which the local value addition is made along with their bid, failing which no purchase preference shall be granted. In case the bid value is more than Rs 10 Crore, the declaration relating to percentage of local content shall be certified by the statutory auditor or cost auditor, if the OEM is a company and by a practicing cost accountant or a chartered accountant for OEMs other than companies as per the Public Procurement (preference to Make-in -India) order 2017 dated 04.06.2020. Only Class-I and Class-II Local suppliers as per MII order dated 4.6.2020 will be eligible to bid. Non - Local suppliers as per MII order dated 04.06.2020 are not eligible to participate. In case Buyer has selected Purchase preference to Micro and Small Enterprises clause in the bid, the same will get precedence over this clause.

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

  • 1.The Seller shall not assign the Contract in whole or part without obtaining the prior written consent of buyer.
  • 2.The Seller shall not sub-contract the Contract in whole or part to any entity without obtaining the prior written consent of buyer.
  • 3.The Seller shall, notwithstanding the consent and assignment/sub-contract, remain jointly and severally liable and responsible to buyer together with the assignee/ sub-contractor, for and in respect of the due performance of the Contract and the Sellers obligations there under.
07

Service & Support

View PDF · p. 8

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

08

Service & Support

View PDF · p. 8

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

09

Certificates

View PDF · p. 8

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on their own and then claim payment from Buyer alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done to staff.

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