Labware and Glassware
Police Department
Home Department Kerala › Police Headquarters
Delivers to
Thiruvananthapuram, Kerala
Overview
10 facts from the tenderHome Department Kerala published this goods tender on GeM on 15 Oct 2026, for Thiruvananthapuram, Kerala. The estimated value is ₹15.5 L and the EMD is ₹15,500. It closes on 30 Oct 2026, 4:00 pm IST. Bid number GEM/2026/B/8161158.
Timeline
- Published15 Oct 2026 · 3:05 pm
- Closesin 14d 16h30 Oct 2026 · 4:00 pm
Bidding
- Bid type
- Bid
- Evaluation method
- Total value wise evaluation
- Packet type
- Two Packet Bid
- Reverse auction
- No
- Total quantity
- 41,363
Buyer
- Created by
- buyer.fsl
- Location
- Thiruvananthapuram · Kerala
- Portal
- GeM
Important dates
- Published
- 15 Oct 2026, 3:05 pm IST
- Closes
- 30 Oct 2026, 4:00 pm IST
Items & delivery
187 items · 1 delivery location
695010,Forensic Science Laboratory Kerala Police Headquarters Compound, Vazhuthaykadu
01Flat Cap Clear Tubes PCR TubesQuantity10Delivery30 daysDetailsClose
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- 30 days
02Aerosol Barrier GentipQuantity10Delivery30 daysDetailsClose
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- 30 days
03Eppendorf TubeQuantity10Delivery30 daysDetailsClose
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- 30 days
04Filter TipQuantity10Delivery30 daysDetailsClose
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- 30 days
05Aerosol Barrier GentipQuantity10Delivery30 daysDetailsClose
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- 30 days
06Eppendorf TubeQuantity10Delivery30 daysDetailsClose
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- 30 days
07Tube Rack With LidQuantity10Delivery30 daysDetailsClose
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- 30 days
08Filter TipQuantity10Delivery30 daysDetailsClose
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- 30 days
09Filter TipQuantity5Delivery30 daysDetailsClose
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10Eppendorf TubeQuantity5Delivery30 daysDetailsClose
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- 30 days
11Aerosol Barrier GentipQuantity10Delivery30 daysDetailsClose
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12Filter TipQuantity10Delivery30 daysDetailsClose
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13Acid Resistant GlovesQuantity5Delivery30 daysDetailsClose
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- 30 days
14Acid Resistant Gloves MediumQuantity5Delivery30 daysDetailsClose
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- 30 days
15Aerosol Barrier Tips DNAse RNAse FreeQuantity2,000Delivery30 daysDetailsClose
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16CellophaneQuantity3Delivery30 daysDetailsClose
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- 30 days
17Centrifuge TubeQuantity1,000Delivery30 daysDetailsClose
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18Centrifuge TubeQuantity500Delivery30 daysDetailsClose
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- 30 days
19Ceramic Spotting Cavity PlateQuantity5Delivery30 daysDetailsClose
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- 30 days
20Chemical Carrier Tray BigQuantity4Delivery30 daysDetailsClose
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21Chemical Carrier Tray SmallQuantity2Delivery30 daysDetailsClose
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22China DishQuantity30Delivery30 daysDetailsClose
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- 30 days
23China DishQuantity10Delivery30 daysDetailsClose
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24Cotton GauzeQuantity12Delivery30 daysDetailsClose
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25Culpi PaperQuantity500Delivery30 daysDetailsClose
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26DNA EXtraction QIAmp Collection TubeQuantity3Delivery30 daysDetailsClose
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- 30 days
27DNA EXtraction QIAmp ColumnQuantity3Delivery30 daysDetailsClose
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28Electric WaX Set Warmer With Metal SpoonQuantity1Delivery30 daysDetailsClose
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29Etching KitQuantity1Delivery30 daysDetailsClose
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30EXpanding File FolderQuantity4Delivery30 daysDetailsClose
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31Filter PaperQuantity2Delivery30 daysDetailsClose
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32First Aid KitQuantity2Delivery30 daysDetailsClose
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33ForcepsQuantity5Delivery30 daysDetailsClose
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34ForcepsQuantity10Delivery30 daysDetailsClose
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35ForcepsQuantity64Delivery30 daysDetailsClose
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36ForcepsQuantity20Delivery30 daysDetailsClose
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37FTA CARDQuantity2Delivery30 daysDetailsClose
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38Garden HoseQuantity10Delivery30 daysDetailsClose
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- 30 days
39Gas Mask With Removable CartridgeQuantity1Delivery30 daysDetailsClose
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- 30 days
40Graduated Dropper With TeatQuantity2Delivery30 daysDetailsClose
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- 30 days
41Lab Coat With Pocket Or Vest JacketQuantity4Delivery30 daysDetailsClose
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- 30 days
42Laboratory Tray PlasticQuantity10Delivery30 daysDetailsClose
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- 30 days
43Lint Free Tissue PaperQuantity65Delivery30 daysDetailsClose
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- 30 days
44Mask N95 LargeQuantity2Delivery30 daysDetailsClose
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- 30 days
45MaXimum Recovery Filter TipsQuantity4,000Delivery30 daysDetailsClose
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- 30 days
46Micro Pipette TipsQuantity3,000Delivery30 daysDetailsClose
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- 30 days
47MicroAmp Optical 96 Well Reaction PlateQuantity4Delivery30 daysDetailsClose
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- 30 days
48Microcentrifuge TubeQuantity2,000Delivery30 daysDetailsClose
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- 30 days
49Microcentrifuge TubeQuantity2,500Delivery30 daysDetailsClose
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- 30 days
50Microcentrifuge TubeQuantity2,500Delivery30 daysDetailsClose
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- 30 days
51Microcentrifuge TubesQuantity6Delivery30 daysDetailsClose
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- 30 days
52Microcentrifuge TubesQuantity200Delivery30 daysDetailsClose
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- 30 days
53Microcentrifuge TubesQuantity200Delivery30 daysDetailsClose
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- 30 days
54N95 Chemical Resistant MaskQuantity100Delivery30 daysDetailsClose
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- 30 days
55N95 Chemical Resistant MaskQuantity100Delivery30 daysDetailsClose
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- 30 days
56N95 Chemical Resistant MaskQuantity5Delivery30 daysDetailsClose
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- 30 days
57Nitrile Gloves Kimberly UnspecifiedQuantity5Delivery30 daysDetailsClose
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- 30 days
58Nitrile Gloves Kimberly UnspecifiedQuantity2Delivery30 daysDetailsClose
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- 30 days
59Nitrile Gloves Kimberly UnspecifiedQuantity2Delivery30 daysDetailsClose
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- 30 days
60Nitrile Gloves Kimberly UnspecifiedQuantity2Delivery30 daysDetailsClose
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- 30 days
61Optical Adhesive Sealing FilmQuantity2Delivery30 daysDetailsClose
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- 30 days
62Ordinary Filter PaperQuantity60Delivery30 daysDetailsClose
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- 30 days
63Pasteur PipetteQuantity100Delivery30 daysDetailsClose
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- 30 days
64PCR Rack With Lid 96 WellQuantity10Delivery30 daysDetailsClose
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- 30 days
65PCR TubeQuantity8,000Delivery30 daysDetailsClose
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- 30 days
66PCR TubeQuantity20Delivery30 daysDetailsClose
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- 30 days
67Pellet RetrieverQuantity1Delivery30 daysDetailsClose
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- 30 days
68Pipette Stand Z Shape LinearQuantity6Delivery30 daysDetailsClose
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- 30 days
69Plastic DropperQuantity530Delivery30 daysDetailsClose
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- 30 days
70Plastic DropperQuantity2Delivery30 daysDetailsClose
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- 30 days
71Platinum Wire LoopQuantity5Delivery30 daysDetailsClose
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- 30 days
72Polypropylene Measuring JugQuantity15Delivery30 daysDetailsClose
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- 30 days
73Poreclain Spotting PlatesQuantity4Delivery30 daysDetailsClose
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- 30 days
74Precoated TLC Aluminium Sheet Silica GelQuantity2Delivery30 daysDetailsClose
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- 30 days
75Precoated TLC Aluminium Sheet Silica GelQuantity4Delivery30 daysDetailsClose
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- 30 days
76Precoated TLC Plate Silica GelQuantity2Delivery30 daysDetailsClose
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- 30 days
77Precoated TLC Plate Silica GelQuantity2Delivery30 daysDetailsClose
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- 30 days
78Precoated TLC Plate Silica GelQuantity25Delivery30 daysDetailsClose
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- 30 days
79Precoated TLC Plate Silica GelQuantity2Delivery30 daysDetailsClose
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- 30 days
80Sample Collection Plastic Screw Cap BottlesQuantity25Delivery30 daysDetailsClose
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- 30 days
81ScissorsQuantity2Delivery30 daysDetailsClose
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82Scissors MediumQuantity2Delivery30 daysDetailsClose
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83Separating Funnel Stand Circular BorosilQuantity2Delivery30 daysDetailsClose
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- 30 days
84Silicon Shoe CoverQuantity50Delivery30 daysDetailsClose
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- 30 days
85Slide BoXQuantity23Delivery30 daysDetailsClose
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- 30 days
86Slide TrayQuantity12Delivery30 daysDetailsClose
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- 30 days
87Spatula Micro Wire TypeQuantity5Delivery30 daysDetailsClose
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- 30 days
88Spatula BigQuantity10Delivery30 daysDetailsClose
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- 30 days
89Spatula OrdinaryQuantity5Delivery30 daysDetailsClose
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- 30 days
90Spatula SmallQuantity10Delivery30 daysDetailsClose
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- 30 days
91Spot PlateQuantity6Delivery30 daysDetailsClose
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- 30 days
92SpylX Polypropylene Autoclavable Perforated Draining TrayQuantity2Delivery30 daysDetailsClose
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- 30 days
93Steel Aluminium Tray For Placing TLC PlatesQuantity5Delivery30 daysDetailsClose
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- 30 days
94Surgical BladeQuantity20Delivery30 daysDetailsClose
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- 30 days
95Surgical 3 Ply MaskQuantity6Delivery30 daysDetailsClose
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- 30 days
96Surgical 3 Ply MaskQuantity3Delivery30 daysDetailsClose
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- 30 days
97Surgical 3 Ply MaskQuantity100Delivery30 daysDetailsClose
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- 30 days
98Test Tube Brush SmallQuantity5Delivery30 daysDetailsClose
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- 30 days
99Test Tube HolderQuantity23Delivery30 daysDetailsClose
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- 30 days
100Test Tube Holder Large SizeQuantity9Delivery30 daysDetailsClose
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- 30 days
101Test Tube Rack Stand With Multiple Holes And PegsQuantity5Delivery30 daysDetailsClose
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- 30 days
102Test Tube Stand PlasticQuantity6Delivery30 daysDetailsClose
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- 30 days
103Test Tube Stand PlasticQuantity2Delivery30 daysDetailsClose
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- 30 days
104Tissue PaperQuantity10Delivery30 daysDetailsClose
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- 30 days
105TLC TemplateQuantity1Delivery30 daysDetailsClose
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- 30 days
106TrayQuantity5Delivery30 daysDetailsClose
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- 30 days
107Twine White ColorQuantity5Delivery30 daysDetailsClose
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- 30 days
108Universal Blue Filter TipsQuantity5,000Delivery30 daysDetailsClose
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- 30 days
109Universal Yellow TipsQuantity5,000Delivery30 daysDetailsClose
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- 30 days
110Universal Yellow TipsQuantity25Delivery30 daysDetailsClose
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- 30 days
111UV Protection And Plain GlassesQuantity6Delivery30 daysDetailsClose
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- 30 days
112Vertical Pipette StandQuantity2Delivery30 daysDetailsClose
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- 30 days
113Wash BottleQuantity4Delivery30 daysDetailsClose
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- 30 days
114Wash Bottle PlasticQuantity4Delivery30 daysDetailsClose
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- 30 days
115Whatman Filter PaperQuantity500Delivery30 daysDetailsClose
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- 30 days
116Whatman Filter PaperQuantity100Delivery30 daysDetailsClose
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- 30 days
117Alcohol Distillation SetQuantity2Delivery30 daysDetailsClose
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- 30 days
118BeakerQuantity245Delivery30 daysDetailsClose
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- 30 days
119BeakerQuantity150Delivery30 daysDetailsClose
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- 30 days
120BeakerQuantity30Delivery30 daysDetailsClose
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- 30 days
121BeakerQuantity140Delivery30 daysDetailsClose
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- 30 days
122BeakerQuantity80Delivery30 daysDetailsClose
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- 30 days
123Boiling TubeQuantity10Delivery30 daysDetailsClose
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- 30 days
124Boiling TubeQuantity60Delivery30 daysDetailsClose
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- 30 days
125Capillary TubeQuantity200Delivery30 daysDetailsClose
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- 30 days
126Capillary TubeQuantity3Delivery30 daysDetailsClose
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- 30 days
127Capillary TubeQuantity135Delivery30 daysDetailsClose
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- 30 days
128Centrifuge TubeQuantity100Delivery30 daysDetailsClose
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- 30 days
129Cover Glass CoverslipQuantity55Delivery30 daysDetailsClose
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- 30 days
130DropperQuantity2Delivery30 daysDetailsClose
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- 30 days
131DropperQuantity6Delivery30 daysDetailsClose
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- 30 days
132Dropping BottleQuantity5Delivery30 daysDetailsClose
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- 30 days
133FlaskQuantity14Delivery30 daysDetailsClose
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- 30 days
134FlaskQuantity4Delivery30 daysDetailsClose
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- 30 days
135FunnelQuantity30Delivery30 daysDetailsClose
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- 30 days
136FunnelQuantity35Delivery30 daysDetailsClose
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- 30 days
137FunnelQuantity2Delivery30 daysDetailsClose
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- 30 days
138FunnelQuantity15Delivery30 daysDetailsClose
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- 30 days
139Glass Amber Dropper BottleQuantity10Delivery30 daysDetailsClose
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- 30 days
140Glass BeadsQuantity200Delivery30 daysDetailsClose
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- 30 days
141Glass BottleQuantity10Delivery30 daysDetailsClose
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- 30 days
142Glass Bottles For Acid CollectionQuantity20Delivery30 daysDetailsClose
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- 30 days
143Glass Dropper With TeatQuantity30Delivery30 daysDetailsClose
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- 30 days
144Glass Dropper With TeatQuantity10Delivery30 daysDetailsClose
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- 30 days
145Glass Dropper With TeatQuantity10Delivery30 daysDetailsClose
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- 30 days
146Glass Matte Black Dropper Bottle With Silver CapQuantity2Delivery30 daysDetailsClose
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- 30 days
147Glass PlateQuantity20Delivery30 daysDetailsClose
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- 30 days
148Glass RodQuantity20Delivery30 daysDetailsClose
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149Glass RodQuantity25Delivery30 daysDetailsClose
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- 30 days
150Glass RodQuantity25Delivery30 daysDetailsClose
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- 30 days
151Graduated Borosilicate Glass Tube With Rim And Conical BottomQuantity2Delivery30 daysDetailsClose
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- 30 days
152Graduated Borosilicate Glass Tube With Rim And Conical BottomQuantity2Delivery30 daysDetailsClose
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- 30 days
153Microcover SlipQuantity2Delivery30 daysDetailsClose
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- 30 days
154Microscope SlidesQuantity4Delivery30 daysDetailsClose
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- 30 days
155Measuring CylinderQuantity1Delivery30 daysDetailsClose
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- 30 days
156Measuring CylinderQuantity1Delivery30 daysDetailsClose
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- 30 days
157Microscopic SlideQuantity3Delivery30 daysDetailsClose
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- 30 days
158Petri DishQuantity60Delivery30 daysDetailsClose
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- 30 days
159Petri DishQuantity6Delivery30 daysDetailsClose
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- 30 days
160Petri DishQuantity25Delivery30 daysDetailsClose
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- 30 days
161Petri DishQuantity5Delivery30 daysDetailsClose
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- 30 days
162PipetteQuantity6Delivery30 daysDetailsClose
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- 30 days
163PipetteQuantity2Delivery30 daysDetailsClose
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- 30 days
164PipetteQuantity2Delivery30 daysDetailsClose
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- 30 days
165Reagent BottleQuantity30Delivery30 daysDetailsClose
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- 30 days
166Reagent BottleQuantity15Delivery30 daysDetailsClose
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- 30 days
167Reagent BottleQuantity10Delivery30 daysDetailsClose
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- 30 days
168RefluX CondenserQuantity1Delivery30 daysDetailsClose
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- 30 days
169Single Distillation UnitQuantity2Delivery30 daysDetailsClose
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- 30 days
170Specific Gravity BottleQuantity2Delivery30 daysDetailsClose
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- 30 days
171Specific Gravity BottleQuantity2Delivery30 daysDetailsClose
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- 30 days
172Spray Bottle Unit CamagQuantity2Delivery30 daysDetailsClose
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- 30 days
173Test TubeQuantity50Delivery30 daysDetailsClose
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- 30 days
174Test TubeQuantity50Delivery30 daysDetailsClose
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- 30 days
175Test TubeQuantity50Delivery30 daysDetailsClose
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- 30 days
176Test TubeQuantity30Delivery30 daysDetailsClose
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- 30 days
177Test TubeQuantity170Delivery30 daysDetailsClose
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- 30 days
178Test TubeQuantity1Delivery30 daysDetailsClose
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- 30 days
179Test TubeQuantity50Delivery30 daysDetailsClose
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- 30 days
180TLC TankQuantity2Delivery30 daysDetailsClose
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- 30 days
181VDRL SlideQuantity105Delivery30 daysDetailsClose
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- 30 days
182VDRL SlideQuantity50Delivery30 daysDetailsClose
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- 30 days
183Watch GlassQuantity15Delivery30 daysDetailsClose
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- 30 days
184Watch GlassQuantity30Delivery30 daysDetailsClose
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- 30 days
185Watch GlassQuantity10Delivery30 daysDetailsClose
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- 30 days
186Watch GlassQuantity10Delivery30 daysDetailsClose
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- 30 days
187Watch GlassQuantity35Delivery30 daysDetailsClose
- Delivery
- 30 days
No matching items. Try another name, code or schedule.
Tender documents
Bid files and supporting documents, linked directly from GeM.
- Bid documentOpen
Full bid details and conditions
- Specification DocumentOpen
Applies to items 1–187
- BOQ Detail DocumentOpen
Applies to items 1–187
Policy & contract references
Documents you must submit
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
Show all 11
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document
Eligibility
Experience
2 years
Min. turnover
₹3 L
a year, 3-year average
OEM turnover
₹10 L
Past performance
10%
of the bid quantity
Experience & turnover exemptions
Startups
No exemptionExemption conditions
Exemptions depend on the evidence and conditions specified in the bid.
Preferences & relaxations
- MSE purchase preference: no
- MII preference: no
- EMD exemption: no
- Inspection required: no
Check each criterion against the tender notice before you bid.
Commercial conditions
- EMD
- ₹15,500
- Performance guarantee
- 5% for 37 months
- Offer validity
- 180 days
Buyer requirements & conditions
Buyer-added conditions from the bid document.
OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.
Actual delivery (and Installation & Commissioning (if covered in scope of supply)) is to be done at following address Forensic Science Laboratory Police Headquarters Vazhuthacaud TVM Kerala .
End User Certificate: Wherever Bidders are insisting for End User Certificate from the Buyer, same shall be provided in Buyer’s standard format only.
Installation, Commissioning, Testing, Configuration, Training (if any - which ever is applicable as per scope of supply) is to be carried out by OEM / OEM Certified resource or OEM authorised Reseller.
Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation, address, e-mail Id and Phone No. required to be furnished along with the bid
The successful bidder has to supply all essential accessories required for the successful installation and commissioning of the goods supplied. Besides standard accessories as per normal industry practice, following accessories must be part of supply and cost should be included in bid price: all necessary items for installation .
Scope of supply (Bid price to include all cost components) : Supply Installation Testing Commissioning of Goods and Training of operators and providing Statutory Clearances required (if any)
- 8.Turnover Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria.
- 9.Turnover OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria. In case of bunch bids, the OEM of CATEGORY RELATED TO primary product having highest bid value should meet this criterion.
IMPORTED PRODUCTS: In case of imported products, OEM or Authorized Seller of OEM should have a registered office in India to provide after sales service support in India. The certificate to this effect should be submitted.
- 11.Purchase Preference (Centre) Indian suppliers of this item are not allowed to participate and/ or compete in procurement by some foreign governments. Bidders / products from such countries are not eligible / not allowed to participate in this bid in terms of clause 1 (d) of Public Procurement (Preference to Make in India) Order, 2017
- 12.Purchase Preference (Centre) Purchase Preference linked with Local Content (PP-LC) Policy: The bid clause regarding “Preference to Make In India products” stands modified in this bid and shall be governed by the PPLC Policy No. FP-20013/2/2017-FP-PNG dated 17.11.2020 issued by MoP&NG as amended up to date. Accordingly, bidders with Local Content less than or equal to 20% will be treated as “Non Local Supplier”. The prescribed LC shall be applicable on the date of Bid opening. Sanctions on the bidders for false / wrong declaration or not fulfilling the Local Content requirement shall be as per the PPLC policy. Further following additional provisions are added in the certification and verification of local content provision of the Preference to Make in India clause:
- i.In case of foreign bidder, certificate from the statutory auditor or cost auditor of their own office or subsidiary in India giving the percentage of local content is also acceptable. In case office or subsidiary in India does not exist or Indian office/subsidiary is not required to appoint statutory auditor or cost auditor, certificate from practicing cost accountant or practicing chartered accountant giving the percentage of local content is also acceptable. ii. Along with Each Invoice: The local content certificate (issued by statutory auditor on behalf of procuring company) shall be submitted along with each invoice raised. However, the % of local content may vary with each invoice while maintaining the overall % of local content for the total work/purchase of the pro-rata local content requirement. In case, it is not satisfied cumulatively in the invoices raised up to that stage, the supplier shall indicate how the local content requirement would be met in the subsequent stages. iii. The bidder shall submit an undertaking from the authorized signatory of bidder having the Power of Attorney along with the bid stating the bidder meets the mandatory minimum LC requirement and such undertaking shall become a part of the contract.
- 13.Purchase Preference (Centre) Procurement under this bid is reserved for purchase from Micro and Small Enterprises whose credentials are validated online through Udyog Aadhaar/URC for that product/service category. If the bidder wants to avail the reservation benefit, the bidder must be the manufacturer of the offered product in case of bid for supply of goods. Traders are excluded from the purview of Public Procurement Policy for Micro and Small Enterprises. In respect of bid for Services, the bidder must be the Service provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the bid in respect of the offered product or service.
Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 days of award of contract. Payment shall be released only after submission of documentary evidence of having Functional Service Centre.
Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.
Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.
Buyer Added text based ATC clauses
- 1.Self declaration and contact details proforma should attached in Additional Doc 2 (Requested in ATC) .
Buyer uploaded ATC document Click here to view the file.
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