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Entry And Mid Level Desktop Computer, Entry And Mid Level Laptop - Notebook, A4 And Legal Size Multifunction Printer (MFP), Computer Printer (V2)

Pwd Electrical

Public Works Department West Bengal › Office Of The Chief Engineer Electrical Pwd

Delivers to

Kolkata, West Bengal

Overview

10 facts from the tender

Public Works Department West Bengal published this goods tender on GeM on 15 Oct 2026, for Kolkata, West Bengal. No EMD is required. It closes on 2 Nov 2026, 1:00 pm IST. Bid number GEM/2026/B/8164551.

Timeline

  1. Published15 Oct 2026 · 12:23 pm

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
No
Total quantity
21

Buyer

Created by
ae2kitdpwd
Location
Kolkata · West Bengal
Portal
GeM

Important dates

Published
15 Oct 2026, 12:23 pm IST
Closes
2 Nov 2026, 1:00 pm IST

Items & delivery

4 items · 1 delivery location

Delivery location · all items

700001,NEW SECRETARIAT BUILDINGS, BLOCK- 'C',2ND FLOOR,1,K S ROY ROAD

Item 1

Entry And Mid Level Desktop Computer

Quantity11 pieces
Delivery
45 days
Specifications & requirements · 52
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
Description of Stores
Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
Computer Type
Entry Level
Processor Number
AMD Ryzen 3 5300G, Intel Core i3 12100 Or higher
Expansion Slots (PCIe x 1)
1, 2 Or higher
Expansion Slots (PCIe x 4)
0, 1, 2 Or higher
Expansion Slots (PCIe x 16)
1, 2 Or higher
Expansion Slots (M Dot 2) for SSD
1, 2 Or higher
Expansion Slots (M Dot 2) for WiFi
1 Or higher
Trusted Platform Module
Discrete TPM 2.0
Graphics Type
Integrated
Size of Memory in Case of Dedicated Graphic Card (GB)
0.0 Or higher
Factory Pre-loaded Operating System by Desktop OEM
Window 11 Professional
RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System)
16, 32 Or higher
Memory Expandable Up To (in GB)
64, 128 Or higher
Total Numbers of DIMM Slots Available
2, 4 Or higher
Number of DIMM Slots Populated with Memory Card/Module
1
Type of Storage Installed with the System
NVMe-SSD
SSD - Storage Capacity (in GB)
512, 1024, 2048 Or higher
HDD - Storage Capacity (in GB)
0 as SSD only Installed Or higher
Number of Internal Bays Available, Size 2 Point 5 Inch
0, 1, 2 Or higher
Number of Internal Bay Populated, Size 2 Point 5 Inch
0
Number of Internal Bays Available, Size 3 Point 5 inch
2 Or higher
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
Number of Internal Bay Populated, Size 3 Point 5 inch
0
Cabinet Form Factor
Tower (More than 13 to 26 Liters)
Bays for Optical Drive
1 Or higher
Optical Drive
No Optical Drive
Audio Interface Type
Universal 3.5 mm Audio Jack (Support for Audio-in and Audio out), Audio-in, Audio-out
Number of USB Type A Port (Version 2 Point 0)
2, 3, 4 Or higher
Number of USB Type A Port (Version 3 point 2 Gen 1)
6 Or higher
Number of USB Ports Type C
1, 2 Or higher
Number of VGA Ports
1 Or higher
Number of HDMI Ports
1 Or higher
Number of DP Ports
1 Or higher
Availibility of Monitor
Yes as per IS 13252 (Part 1)
Panel Type
In Plane Switching (IPS)
Display Technology
LED Backlit LCD (Liquid Crystal Display)
Screen Size (in CMs)
53.1 - 58 (20.91" - 22.83")
Maximum Resolution (Pixels)
1920 x 1080 (Full HD)
Monitor Port
HDMI, VGA, Display Port
Integrated Webcam with Mic
No
Speaker
Yes
Mouse Connectivity
USB Wired, Wireless Or higher
Keyboard Connectivity
USB Wired, Wireless Or higher
Type of Keyboard
Standard
On Site OEM Warranty (in Year)
3, 4, 5 Or higher
Authorization
A tender-specific authorization letter (MAF) is to be submitted along with the bid.
Specification Compliance
Specification Compliance by OEM on their letterhead, duly signed, to be submitted along with the bid.
Warranty and Licence Subscription
a) 3 (Three) years onsite (actual Installation location) comprehensive OEM warranty/Licence Subscription with Updates, parts, service, and support, except in the event of force majeure. b) Confirmation from OEM should be provided regarding the actual Installation location, including a comprehensive OEM warranty.
Minimum technical Specification
Processor: AMD Ryzen 3 or Intel Core i3-13100; Memory: 16GBDDR5 4800Mhz, should support Dual Channel, Memory expandability up to 64 GB with 2 DIMM Slots, Storage: 1 x 512GB PCIe Gen3x4 NVMe TLC SSD, Display: 21.5 inch IPS Display or higher, Full HD Or Better, Antiglare, Non-Touch, LEDbacklit Monitor; Windows 11 Pro 64Bit preloaded, Wifi6 and Bluetooth 5.3.
Additional Accessories Included with each desktop
01no x Supply of 600 VA (0.6/68 (KVA/VAH)) Line-Interactive UPS with 3yeras warranty including battery;
Item 2

Entry And Mid Level Laptop - Notebook

Quantity3 pieces
Delivery
45 days
Specifications & requirements · 20
Bis Required
Yes
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
Laptop Type
Entry Level
Processor Number
AMD Ryzen 3 5425U, Intel Core i3 - 1215U Or higher
Security
Discrete TPM 2.0 Or higher
Operating System (Factory Pre-Loaded)
Window 11 Professional
RAM Size (GB)
16.0 Or higher
Total Numbers of DIMM Slots Available
2 Or higher
Number of DIMM Slots populated
1
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
RAM Expandability up to
16.0 Or higher
Display Size (in cm) - Diagonal
35.56 to 38.09 (14 In to 14.99 In)
Display Resolution (Pixels)
HD- 1366x768 Or higher
Minimum Resolution of Webcam
HD-720p
Capacity of Storage Drive (in GB)
512, 1024, 2048 Or higher
Authorization
A tender-specific authorization letter (MAF) is to be submitted along with the bid.
Specification Compliance
Specification Compliance by OEM on their letterhead, duly signed, to be submitted along with the bid.
Warranty and Licence Subscription
a) 3 (Three) years onsite (actual Installation location) comprehensive OEM warranty/Licence Subscription with Updates, parts, service, and support, except in the event of force majeure. b) Confirmation from OEM should be provided regarding the actual Installation location, including a comprehensive OEM warranty.
Minimum technical Specification
Processor: AMD Ryzen 3 or Intel Core i3-13th/14th Gen or Intel Core C3- 100U; Memory: 16GBDDR5 5600Mhz, should support Dual Channel, Memory expandability up to 32 GB with 2 DIMM Slots, Storage: 1 x 512GB PCIe Gen3x4 NVMe TLC SSD, Display: 14" to 15.6" IPS Display or higher, Full HD Or Better, Antiglare, Non-Touch, LEDbacklit Monitor; Windows 11 Pro 64Bit preloaded, Wifi6 and Bluetooth 5.3; Battery: Long Life 3-cell, 41 Wh Li-ion; Power Supply: Smart 65 W EM External AC power adapter;
Bis Required
Yes
Item 3

A4 And Legal Size Multifunction Printer (MFP)

Quantity1 pieces
Delivery
45 days
Specifications & requirements · 26
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
Description of Stores
A4 and Legal size Multifunction Machine Printer with core function as Print, Scan and Copy with Power Cord/Adapter and connecting USB cable
Printing Technology
Electrophotography/Xerography (Laser/LED)
Type of Printing
Monochrome (Black), Colour Or higher
Availability of Fax
No
Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in PPM) for Laser/LED MFPs
25 to 29, 30 to 34, 35 to 39, 40 to 44, 45 to 49, 50 to 54, 55 to 59, 60 to 64, 65 to 69, 70 to 74, 75 to 79 Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in IPM) for Inkjet MFPs
Not Applicable Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in PPM) for Laser/LED MFPs
Not Applicable, 5 to 9, 10 to 14, 15 to 19, 20 to 24, 25 to 29, 30 to 34, 35 to 39, 40 to 44, 45 to 49, 50 to 54, 55 to 59, 60 to 64, 65 to 69, 70 to 74, 75 to 79 Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in IPM) for Inkjet MFPs
Not Applicable Or higher
Auto Duplexing Printing/Coping (2-sided Feature)
Yes Or higher
Maximum Scan Area (Platen/ADF)
A4, A4 and Legal Or higher
Scan To Functions
Scan to Local Computer
Original Document Feeder Type (For Scanning and Copying)
Automatic Document Feeders (ADF), Reverse/Duplex Automatic Document Feeders (RADF/DADF), Single- Pass Document Feeders (SPDF) Or higher
Feeder Capacity (Number of Sheets) (For Scanning and Copying)
31 to 40, 41 to 50, 51 to 100, 101 to 150, 151 to 200, 201 to 250, 251 to 300, 301 to 350, 351 to 400 Or higher
Number of Main Paper Tray
1, 2, 3, 4 Or higher
Total Main Paper Tray Combined Capacity (Number) at 75 GSM
101 to 200, 201 to 300, 301 to 400, 401 to 500, 501 to 1000, 1001 to 2000, 2001 to 3000 Or higher
Bypass Tray Facility
No, Yes Or higher
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
Bypass Tray Capacity at 75 GSM
Not Applicable, 1 to 49, 50 to 99, 100 to 149, 150 to 199, 200 to 249, 250 to 299, 300 to 349, 350 to 399, 400 to 449, 450 to 499, 500 to 549 Or higher
Connectivity
USB Port, Ethernet Port, Wi-Fi
Duty Cycle (Number of Prints/Month)
20,000 to 29,999, 30,000 to 49,999, 50,000 to 79,999, 80,000 to 99,999, 1,00,000 to 1,19,999, 1,20,000 to 1,49,999, 1,50,000 to 1,99,999, 2,00,000 to 2,49,999, 2,50,000 to 2,99,999, 3,00,000 to 3,49,999, 3,50,000 to 3,99,999, 4,00,000 to 4,49,999, 4,50,000 to 4,99,999 Or higher
On Site Warranty (in Year)
1 Or higher
Extended Warranty (in Years) over and above standard warranty
2, 3, 4 Or higher
Authorization
A tender-specific authorization letter (MAF) is to be submitted along with the bid.
Specification Compliance
Specification Compliance by OEM on their letterhead, duly signed, to be submitted along with the bid.
Warranty and Licence Subscription
a) 3 (Three) years onsite (actual Installation location) comprehensive OEM warranty/Licence Subscription with Updates, parts, service, and support, except in the event of force majeure. b) Confirmation from OEM should be provided regarding the actual Installation location, including a comprehensive OEM warranty.
Item 4

Computer Printer (V2)

Quantity6 pieces
Delivery
45 days
Specifications & requirements · 27
Bis Required
Yes
Specification Name
बड के िलए आवPयक अनुमत मूXय /Bid Requirement (Allowed Values)
Description of Stores
Computer Printer with Minimum 1 Year On Site Warranty, including Cartridge and Power Cord/Adaptor
Print Technology
Laser
Type of Printing
Monochrome (Black)
Paper Size
A4, A4 and Legal, A3, A4 and Legal Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Monochrome (Black) (in PPM)
16 to 20, 21 to 25, 26 to 30, 31 to 35, 36 to 40, 41 to 45, 46 to 50, 51 to 55, 56 to 60, 61 to 65, 66 to 70 Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A4 Size-Colour (in PPM)
Not Applicable Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A3 Size-Mono (in PPM)
Not Applicable, 1 to 5, 6 to 10, 11 to 15, 16 to 20, 21 to 25, 26 to 30, 31 to 35, 36 to 40, 41 to 45, 46 to 50, 51 to 55, 56 to 60 Or higher
Minimum Print Speed per Minute as per ISO/IEC 24734 in A3 Size-Colour (in PPM)
Not Applicable Or higher
Auto Duplexing Printing (2- Sided Feature)
No, Yes Or higher
Number of Main Paper Trays
1
Total Paper Tray Combined Capacity (Number) at 75 GSM
101 to 200, 201 to 300, 301 to 400, 401 to 500, 501 to 1000, 1001 to 2000 Or higher
Connectivity
USB Port, Wi-Fi
Accessories Provided
USB Cable
Minimum Duty Cycle (Number of Prints/Month)
5,001 to 10,000, 10,001 to 15,000, 15,001 to 20,000, 20,001 to 30,000, 30,001 to 40,000, 40,001 to 50,000, 50,001 to 1,00,000, 1,00,001 to 1,50,000, 1,50,001 to 2,00,000, 2,00,001 to 2,50,000, 2,50,001 to 3,00,000, 3,00,001 to 4,00,000, 4,00,001 to 5,00,000 Or higher
Authorization
A tender-specific authorization letter (MAF) is to be submitted along with the bid.
Specification Compliance
Specification Compliance by OEM on their letterhead, duly signed, to be submitted along with the bid.
Warranty and Licence Subscription
a) 3 (Three) years onsite (actual Installation location) comprehensive OEM warranty/Licence Subscription with Updates, parts, service, and support, except in the event of force majeure. b) Confirmation from OEM should be provided regarding the actual Installation location, including a comprehensive OEM warranty.
Produc t Verific ation
At the time of delivery, the Seller shall provide the Original Equipment Manufacturer website link along with the device serial number corresponding to the supplied product. The serial number shall be clearly indicated on the product. The Buyer or Consignee shall be able to verify complete product details, including configuration, through the Original Equipment Manufacturer website without the need to create a user account.
Warra nty
1. The Seller shall provide a valid Warranty Certificate or Warranty Tag, in physical or digital form, issued by the Original Equipment Manufacturer, at the time of supply. The warranty shall be verifiable through the Original Equipment Manufacturer official website and or authorised customer care centre. 2. The warranty shall remain valid for the specified number of years or until the printer reaches the Original Equipment Manufacturer defined minimum number of prints during the warranty period, whichever occurs earlier. Upon reaching either of these limits, the warranty coverage shall automatically cease. 3. The Buyer may verify the actual number of prints completed by the printer at the time of delivery to confirm that the product has not been previously used. Such verification may be carried out using the printer’s in-built print counter or any other Original Equipment Manufacturer approved mechanism.. 4. The warranty shall not cover consumables, including but not limited to cartridges, toner, ink, developer, and similar consumable items.
Operat ing Syste m Suppor tability
1. Products offered under this category shall support at least the Latest-2 versions of the operating systems specified in the catalogue. 2. If compatibility with an operating system version earlier than Latest-2 is required, the Buyer may specify the same under the “Additional Specification Parameter” section at the time of bid creation.
Product Verificatio n
The buyer/consignee shall verify the complete product details, including configuration, through the OEM website. The buyer/consignee should be able to perform these verifications without needing to create an account on the OEM website.
Warranty
1. The buyer may ensure that as soon as supplies are received, a request for a warranty certificate is made, along with logging into the OEM website/call centre to verify the certificate. 2. The product in GeM marketplace (Direct Purchase & L1 purchase) comes with a minimum standard on site warranty of one year. In case the seller has standard warranty more than one year, the same may be mentioned in the catalogue (including in the model name) and in such case higher warranty offered shall prevail/supersede the minimum one year warranty. 3. Buyer shall verify the actual number of prints completed by the printer at the time of delivery (to ensure that the product has not been in use prior to delivery to the buyer) and may be verified using the printer’s built-in print counter or an equivalent tracking system as available with OEMs. 4. Buyer may please note that warranty does not cover any consumables i.e. Cartridges/Toner/Ink/Developer and such consumables.
OEM Website Link/Part No for product verificatio n
The OEM shall provide the OEM website link to the buyer at the time of delivery. The offered model details/configuration should be available on the OEMs website. A device serial number must also be provided at the time of supply, which must also be mentioned on the product supplied. The buyer/consignee must be able to verify the complete product details, including configuration, through the provided OEM website link.
Warranty
1. The seller shall furnish a valid warranty Certificate/Tag in physical or digital format from the OEM to the purchaser, guaranteeing the products coverage under the specified warranty terms. The warranty certificate should be verifiable through the OEM website/customer care centre. 2. The product in GeM marketplace (Direct Purchase & L1 purchase) comes with a standard warranty of 1 year only and additional warranty may be opted for via the bidding process. 3. The warranty period will be valid for the specified number of years or until the printer reaches the OEM-defined Minimum Number of Prints within the Warranty Period , whichever is earlier, i.e. once the printer meets either the Minimum Number of Prints within the Warranty Period or the time duration specified, the warranty coverage will end. 4. The actual number of prints completed by the printer during the warranty period may be verified using the printer’s built-in print counter or an equivalent tracking system.
Complianc e of extended producer’ s responsibi lity
With effect from 1st April 2023, as per the E-waste rules 2022, EPR registration is mandatory for manufacturing entities. Therefore, all OEMs shall hold valid EPR registration, and the registration number should be reflected in the catalogue parameter. OEMs shall ensure compliance with all responsibilities as per EPR registration applicable from time to time.

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
Show all 11
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC)
  • Compliance of BoQ specification and supporting document

Eligibility

Experience

3 years

Min. turnover

₹6 L

a year, 3-year average

OEM turnover

₹63 L

Past performance

80%

of the bid quantity

Experience & turnover exemptions

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • EMD exemption
  • MSE purchase preference: no
  • MII preference: no
  • Inspection required: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
Not required
Offer validity
180 days

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Buyer Added Bid Specific ATC

View PDF · p. 15

Buyer Added text based ATC clauses Buyer Added Bid Specific Additional Terms and Conditions 1.1. Name of Work: Procurement of Computer and Peripherals under RUSA Fund fo r the Syamsundar College at Syamsundar, Purba Bardhaman, West Bengal - 731 424. [Job No.: KIT/OW/183 of 26-27], Memo No.: 2586, Dtd: 13.10.2026. 1.2. Contract Details for Pre-Bid: Office of The Executive Engineer, Kolkata IT Division, PWD at Writers Building, 1 st Floor, Block-I, Kolkata, West Bengal – 700 001. Telephone: +91 98740 61827, +91 91531 55741 (between 12:00:00hr to 13:00:0 0hr of Pre-Bid Date: 16.10.2026 at 13:00:00hr). Online Representation and any others day communication through Telephonic/e mail shall not be accepted. 1.3. Actual delivery (and Installation & Commissioning (if covered in scope of supply)) is to be done at following addresses:

  • a)Office of The Principal, Syamsundar College at Syamsundar, Purba Bardha man, West Bengal - 731 424.
  • b)Office of the Executive Engineer, Kolkata IT Division, PWD, at Writers Buildi ng, 1st Floor, Block-I, Kolkata - 700 001. 1.4. Clarification regarding this tender (i.e. “Specification, Make, ATC or any oth ers”), has to be done before the bid end date by email or physical letter. In cas e of physical letter which has to reach this office (Office of The Executive Engine er, Kolkata IT Division, PWD at Writers Building, 1st Floor, Block-I, Kolkata, West Bengal – 700 001) before any working day “End of the Bid Submission” date upt o 17:00:00hr. Also, the bidder can make Online Representation through GeM Por tal in that case bidder has to attend the Prebid Meeting. 1.5. Tender procurement process and awarding of the work-order governed by th e West Bengal Government Finance Department Norms and PWD West Bengal T ender Norms. All the relevant documents are available in the West Bengal Government Financ e Department and PWD websites. 1.6. Awarding the work-order will be done as per contract clauses in GEM & WBF 2911/WBF 2908. For WBF 2911/WBF 2908 agreement Fees will be applicable as per WB Govt. norms separately. 1.7. Bidder's offer is liable to be rejected without any explanation if they don't u pload any of the certificates / documents sought in the Bid document, ATC and C orrigendum if any. Clarification Mode for Bid Rejection by any Bidder/OEM has to be through GEM p ortal only. Telephonic/email communication shall not be accepted for Bid Rejecti on Clarification. Online Representation through GeM Portal of any Bidder's will be rejected witho ut any explanation if the concern bidder doesn’t participated in the stipulated P reBid Meeting. 1.8. The buyer organization is an institution eligible as per Notification No. 03/20 22-Union Territory Tax (Rate), Dtd: July 13, 2022, of Government of India, Minist ry of Finance, Department of Revenue as notified by the Government of India an d Notification No.: 4691 - FY), Dated: 22 November, 2022 of Additional Chief Sec retary to the Government of West Bengal. The goods for which bids have been i nvited fall under same GST Amendments/Gazette. The Gazette notification to thi s effect will be issued by Buyer to the Seller after award of the Contract. Sellers are requested to submit their bids after accounting for the GST rate mentioned i n the GST Amendments/Gazette (which is given below). Applicable rate of GST (for all BOQ Items): 18% Notification No. and date: “Notification No.: 03/2022-Union Territory Tax (Rate), Dtd: July 13, 2022” and “Notification No.: 4691 - FY), Dtd: November 22, 2022” 1.9. Bidders are advised to check applicable GST on their own before quoting. Bu yer will not take any responsibility in this regard if any GST miss match. Accept ance of bill and GST reimbursement will be applicable as per Notification No. 03/ 2022-Union Territory Tax (Rate), Dtd: July 13, 2022, and “Notification No.: 4691 - FY), Dtd: November 22, 2022” rates. 1.10. OEM must submit following documents along with bid documents:
  • a)BIS, CE, FCC, FCC Part 15 Class A, RCM, VCCI, UL/cUI, CB & ROHS, if appl icable.
  • b)OEM Data Sheet.
  • c)Tender specific authorization letter (MAF) to be submitted along with bi d for all items.
  • d)Manufacturers Authorization Form (MAF)/Certificate with OEM Authorize d Signatory details such as name, designation, address, e-mail Id (official) and Phone No. (official) required to be furnished along with the bid.
  • e)OEM End of Life (EOL) and End of Support Declaration.
  • f)OEM Availability Certificate of Hardware Spare Parts including consuma ble for quoted product.
  • g)OEM Malicious Code Certificate.
  • h)OEM should have ISO 9001:2015, ISO 14001:2015, ISO 27000:2018, ISO 45001:2018 and other relevant certificate.
  • i)As per GEM GTC, OEM Declaration of 3 (Three) years onsite (actual Inst allation location) comprehensive OEM warranty with parts and service, ex cept in the event of force majeure for all supplied items and accessories fr om OEM. Including Additional Accessories if any added in the additional s pecification.
  • j)Compliance of BoQ specification with Make, Model and supporting docu ment from OEM.
  • k)OEM should have Manufacturing experience of Bided Item with Indian re gistration and operational since last 10 (ten) years. Supporting Certificat e of Incorporation should be submitted along with online tender submissi on.
  • l)Escalation Matrix for Service Support for OEM.
  • m)OEM should have an advance hardware replacement policy in India for t he quoted product.
  • n)Compliance of BoQ specification with Make, Model which need to signed and stamped by OEM only.
  • o)Declaration of Material Stock Availability and Conformation of Delivery within the stipulated time given in BID from OEM only.
  • p)Audited balance Sheet & Profit & Loss Account for consecutive 03 years within last 04 financial year (with auditor signature in each page and me mbership no.).
  • q)For any replacement items in the period of AMC, Material Authenticatio n Letter must be produced to the authority from OEM only, with bid submi ssion and before installation.
  • r)Deceleration of ATC 1.41 (a & b).
  • s)All certificate has to be in English language. 1.11. Bidder must submit following documents along with bid documents:
  • a)Availability of Registered Office and Service Centres: Bidder must have a Functional Registered Office and Service Centre in the State of each Co nsignee's Locations in case of service, support, carry-in warranty, etc. thr oughout warranty period. Bidders need to submit the proper supporting D ocuments. As an Engineer Visit Service and Support required for Hardwar e and software breakdown/fault finding within 05(five) working hours on t he same day.
  • b)Declaration by bidders for “Service and Support for Hardware and softw are breakdown/fault finding within 05(five) working hours on the same da y” on any working days and including special ca.
  • c)Bidder needs to furnish valid latest Trade License, Income Tax Return f or last 03(three) years, Professional Tax Clearance Certificate, PAN Card, GST Registration Certificate.
  • d)The Bidder must have at least ISO 9001:2015 Certification. Copy of the Certificate needs to be submitted.
  • e)Compliance of BoQ specification with Make, Model which need to signe d and stamped by OEM only.
  • f)Confirmation of Bid Specific ATC with supporting Documents, & ATC.
  • g)Declaration of Material Stock Availability and Conformation of Delivery within the stipulated time given in BID from bidder.
  • h)Escalation Matrix for Service Support for Bidder.
  • i)Audited balance Sheet & Profit & Loss Account for consecutive 03 (thre
  • e)years within last 04 (four) financial years (with auditor signature in eac h page and membership no.).
  • j)Installation Deceleration, etc.
  • k)Deceleration of ATC 1.41 (b & c).
  • l)All certificate has to be in English language.
  • m)Tender specific authorization letter (MAF) from each OEM to be submitte d along with bid for all items. Else bidder participation will be rejected dir ectly without any explanation. 1.12. Earnest Money Deposit Rupees @2% of the Quoted amount is to be deposite d in the form of Bank Draft from any scheduled bank, (drawn in favor of “Execut ive Engineer, PWD, Kolkata IT Division”) payable at Kolkata and a photocopy Ba nk Draft need to be upload at the submission of BID as documents attachment a s per PWD Norms and WBF 2911/ WBF 2908.
  • a.The original Bank Draft of bidder (with forwarding letter) need to sub mit before any working day “End of the Bid Submission” date upto 17:0 0:00hr to the Office of The Executive Engineer, Kolkata IT Division, PWD at Writers Building, 1st Floor, Block-III, Kolkata, West Bengal – 700 001.
  • b.Bidder participation will be rejected if the original Bank Draft has not reach within the given stipulated time mentioned.
  • c.After declaration of L1 bidder and generating GeM contract/order agr eement, All, others bidder DD will be released as per Govt. Norms (PWD ).
  • d.After completion of the work, L1 bidder can claim the same as per Gov
  • t.Norms (PWD).
  • e.Without EMD submission documents bid will be rejected without any explanation.
  • f.EMD exemption is not applicable for any category bidder. 1.13. Warranty / Guarantee / AMC: Warranty/AMC period of the supplied products s hall be 03 (Three) years from the date of final acceptance of goods or after com pletion of installation, commissioning & testing of goods at consignee location.
  • a)All equipment and materials shall be new and in accordance with the C ontract Documents, shall be free from any defect due to faulty design, ma terials and / or workmanship.
  • b)All works shall be in accordance with the contract documents and free f rom any defect and omission.
  • c)The Project on entirety have 03 (Three) years onsite (actual Installation location) comprehensive OEM warranty/AMC with parts and service, excep t in the event of force majeure from the Go-Live date.
  • d)For any Supply or Service item, if not otherwise mentioned, warranty/A MC will be thirty-six (36) months from the date of commissioning or forty- two (42) months from the date of supply whichever is earlier. 1.14. Scope of Support to be covered by the Bidder in Active Warranty/AMC/Subscription Period:
  • a.Installation or Re-Installation of Hardware/Software at client machin es in case machine format or any other technical discrepancy.
  • b.Technical support must be provided either by engineer visit at site o r electronic methods via remote desktop sharing by whichever metho d is suited the concern PWD authority.
  • c.The responsibility of documents file, data, misplaced or stolen at re mote desktop sharing mode bidder will be solely responsible.
  • d.Levels of Support Escalation: 1st Level (Engineer Visit) for Hardware within 05(Five) working hours on the same day.
  • e.Bidders must provide the latest patch or version upgrade release by OEM under Active Subscription by OEMs and new release patches & u pdates must be notified through mail directly from OEMs and Bidder.
  • f.Bidder must give support on third party software’s (including OS & other Windows Applications) if any malfunction happened due to OEM s Hardware/Software’s under the contract.
  • g.If technical issues are resolved over online support, then Engineer Vi sit is not required. If not resolved, then Application Engineer will visit at the earliest from time of call reported (On working days and Holida ys (special case)).
  • h.For any malfunctioning related to fatal error / command support of t he Hardware/Software, bidders must log a support call with OEMs Cus tomer Support Team. 1.15. Scope of Support to be covered by OEMs under Active Warranty/AMC/Subscri ption Contract:
  • a.Current & Future Software Upgrades.
  • b.Levels of Support Escalation: 1st Level (Phone Support); 2nd Level (vi a Remote Desktop); 3rd Level (Engineer Visit) for Hardware/Software.
  • c.Flexible Licensing Privileges including. Previous Version usage rights. Extra Territorial Rights / Global Travel Rights (Using Licenses outside c ountry of Purchase by License Borrowing). Home Use Rights (after office hours)
  • d.Web based Support. Installation / Configuration. Application related. Data readability.
  • e.Subscription Center access & tools if any Download / Order Upgrade that is a part of subscription. Accessing Cloud Applications including Rendering, Structural Analysis, etc. Cloud storage if any per user OEMs License Software User Managemen

t.

  • f.OMEs Beta Program Pre-qualification.
  • g.Subscriber-only tools, events, and promotions. 1.16. The PWD, Govt. of West Bengal reserves the right to assess the capacity and capability of the bidder, should the circumstances warrant such assessments in an overall interest of the owner. 1.17. Delivery is required on ‘As and when required basis’s within 7 (seven) days o f issue of delivery advice, a Declaration from bidder required. 1.18. Delay in delivery and installation will lead to LD Charge as per GeM norms. 1.19. Declaration of Material Stock Availability and Conformation of Delivery withi n the stipulated time given in BID from bidder. 1.20. OEM Warranty certificates must be submitted by Successful Bidder at the ti me of delivery of Goods or the date of commissioning. The seller should guarantee t he rectification of goods in case of any break down during the guarantee period. Seller sho uld have well established Installation, Commissioning, Training, Troubleshooting and Maint enance Service group in INDIA for attending the after sales service. Details of Service Cent ers near consignee destinations are to be uploaded along with the bid. .
02

Buyer Added Bid Specific ATC

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Buyer uploaded ATC document Click here to view the file.

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

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