Laundry Service - Healthcare Purpose – GEM/2026/R/749367

Overview

11 facts from the tender

Health and Family Welfare Department Delhi published this services tender on GeM on 10 Oct 2026, for East Delhi, Delhi. The estimated value is ₹51 L and the EMD is ₹1 L. It closes on 12 Oct 2026, 12:00 pm IST. Bid number GEM/2026/R/749367.

From the bid document

TimelineBid → reverse auction

Bid published27 Feb 2026
Bid closed20 Mar 2026 · 2:00 pm
RA issued9 Oct 2026
RA started10 Oct 2026 · 12:00 pm
RA endsin 1d 19h12 Oct 2026 · 12:00 pm

Parent bid GEM/2026/B/7209662Bid document

Bidding

Bid type: Reverse auction
Evaluation method: Total value wise evaluation
Packet type: Two Packet Bid
Reverse auction: Yes, H1-Highest Priced Bid Elimination
Auction for bid: GEM/2026/B/7209662
Total quantity: 5,625

Buyer

Created by: drpiyushverma
Location: East Delhi · Delhi
Portal: GeM

Important dates

Published: 10 Oct 2026, 12:00 pm IST
Closes: 12 Oct 2026, 12:00 pm IST

Bid & reverse auction

This reverse auction is the price round of bid GEM/2026/B/7209662. GeM's auction document lists only the auction, so the items, delivery, eligibility and buyer terms below come from the bid document and are marked From the bid document.

Bid document (PDF) Reverse auction document (PDF)

Service scope & delivery

From the bid document

1 service · 1 delivery location

Item 1

Laundry Service - Healthcare Purpose

Quantity5,625

Delivery location

110093,Rajiv Gandhi Super Specialty Hospital, Tahirpur

Wage & allowance components

Number of months within contract period : 24

Specifications & requirements · 9

Type of Laundry service: Pick up & Drop Service
Type of Laundry Solution: Wet Cleaning
Cycle: Daily
Frequency: 1
Unit of Laundry Service: Kg
Quantity Range: 5625
Size: Not Applicable
Select Bed Capacity of the Hospital: 101 to 250
Minimum Floor Price defined by Buyer: No

View PDF · p. 5

Tender documents

Bid files and supporting documents, linked directly from GeM.

Reverse auction documentOpen
Auction dates, extension rule and offer validity
Bid documentOpen
Items, delivery, eligibility and buyer terms: the auction runs on these
8. Seeking sample with bid or approval of samples during bid evaluation process. (However, in bids for attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)Open
From the bid document

Policy & contract references

General terms and conditionsOpen
From the reverse auction
Public procurement policy — concurrent applicationOpen
From the bid document
General terms and conditionsOpen
From the bid document
Service level agreementOpen
From the bid document

Documents you must submit

Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC)

Eligibility

From the bid and reverse-auction documents

Experience

3 years

Min. turnover

₹13 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption

From the reverse auction

Exemption conditions

Yes | Complete

View PDF · p. 1

Startups

Complete exemption

From the reverse auction

Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

From the bid document

MSE purchase preference
EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

From the bid and reverse-auction documents

EMD: ₹102,000
Performance guarantee: 5% for 30 months
Offer validity: 180 days
Contract period: 2 Year(s)

Reverse auction extension

From the reverse auction

If any seller submits the offer price during last 15 minutes of RA end time, then RA will be automatically extended for next 15 minutes from the last participation time. There is no limit on such RA extension cycle.

View PDF · p. 1

Buyer requirements & conditions

Buyer-added conditions from the bid and the reverse-auction documents.

From the bid document

01

Service & Support

View PDF · p. 5

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

02

Generic

View PDF · p. 6

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

03

Certificates

View PDF · p. 6

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

04

Service & Support

View PDF · p. 6

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

05

Service & Support

View PDF · p. 6

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

06

Generic

View PDF · p. 6

OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration.

7.Provisions for workmen compensation, insurance, public liability, property damage, insurance etc. to be ensured by the contractor. Also, safety measures prescribed for working in Extra High Voltage & use of personnel protective equipment must be adhered to.

From the reverse auction

Reverse auction — offer validity

View PDF · p. 1

Participation by the bidder in RA process would be considered as their consent for extension in offer validity by 30 days by the date of RA initiation.

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