Software Support Services 2.0 - ESRI; Application Software; Implement… – GEM/2026/R/749654

Overview

11 facts from the tender

Education Department Bihar published this services tender on GeM on 10 Oct 2026, for Darbhanga, Bihar. The estimated value is ₹20 L and the EMD is ₹40,000. It closes on 12 Oct 2026, 5:00 pm IST. Bid number GEM/2026/R/749654.

From the bid document

TimelineBid → reverse auction

Bid published19 Sep 2026
Bid closed29 Sep 2026 · 7:00 pm
RA issued9 Oct 2026
RA started10 Oct 2026 · 5:00 pm
RA endsin 1d 20h12 Oct 2026 · 5:00 pm

Parent bid GEM/2026/B/8059825Bid document

Bidding

Bid type: Reverse auction
Evaluation method: Total value wise evaluation
Packet type: Two Packet Bid
Reverse auction: Yes, H1-Highest Priced Bid Elimination
Auction for bid: GEM/2026/B/8059825
Total quantity: 1,825

Buyer

Created by: SAHUKK
Location: Darbhanga · Bihar
Portal: GeM

Important dates

Published: 10 Oct 2026, 5:00 pm IST
Closes: 12 Oct 2026, 5:00 pm IST

Bid & reverse auction

This reverse auction is the price round of bid GEM/2026/B/8059825. GeM's auction document lists only the auction, so the items, delivery, eligibility and buyer terms below come from the bid document and are marked From the bid document.

Bid document (PDF) Reverse auction document (PDF)

Service scope & delivery

From the bid document

1 service · 1 delivery location

Item 1

Software Support Services 2.0 - ESRI; Application Software; Implementation Services, Maintenance Services; Ongoing Support, Regular Upgrades; OEM Approved Service Provider

Quantity1,825

Delivery location

846004,Kameshwarnagar Darbhanga

Specifications & requirements · 6

OEM of Products for which Software Support Service Required: ESRI
Type of Product for which Software Support Service is Required: Application Software
Type of Support Service Required: Implementation Services , Maintenance Services
Scope of work: Ongoing Support , Regular Upgrades
Support Required from: OEM approved service provider
Minimum Floor Price defined by Buyer: No

View PDF · p. 4

Tender documents

Bid files and supporting documents, linked directly from GeM.

Reverse auction documentOpen
Auction dates, extension rule and offer validity
Bid documentOpen
Items, delivery, eligibility and buyer terms: the auction runs on these
Scope of work detailed documentOpen
From the bid document
Payment TermsOpen
From the bid document
Buyer uploaded ATC documentOpen
From the bid document

Policy & contract references

General terms and conditionsOpen
From the reverse auction
General terms and conditionsOpen
From the bid document
Service level agreementOpen
From the bid document

Documents you must submit

Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover
Additional Doc 1 (Requested in ATC)

Eligibility

From the bid and reverse-auction documents

Experience

3 years

Min. turnover

₹10 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

No exemption

From the reverse auction

Exemption conditions

No

View PDF · p. 1

Startups

No exemption

From the reverse auction

Exemption conditions

No

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

From the bid document

MSE purchase preference: no
EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

From the bid and reverse-auction documents

EMD: ₹40,000
Performance guarantee: Not required
Offer validity: 180 days
Contract period: 5 Year(s)

Payment terms

From the bid document

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Reverse auction extension

From the reverse auction

If any seller submits the offer price during last 15 minutes of RA end time, then RA will be automatically extended for next 15 minutes from the last participation time. There is no limit on such RA extension cycle.

View PDF · p. 1

Buyer requirements & conditions

Buyer-added conditions from the bid and the reverse-auction documents.

From the bid document

01

Generic

View PDF · p. 4

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

02

Buyer Added Bid Specific ATC

View PDF · p. 5

Buyer uploaded ATC document Click here to view the file.

From the reverse auction

Reverse auction — offer validity

View PDF · p. 1

Participation by the bidder in RA process would be considered as their consent for extension in offer validity by 30 days by the date of RA initiation.

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