Comprehensive Annual maintenance Contract of 02 Nos Amara Raja make IPS installed at Control Tower (Noapara Carshed) and Kavi Nazrul stations of Metro Railway Kolkata for a period of 3 years.

• This option of taking payment through LC arrangement has to be exercised in IREPS (Indian Railway Electronic Procurement System - the e-application on which tenders are called by Railways) by the tenderer at the time of bidding itself, and the tenderer shall affirm having read over and agreed to the terms and conditions of the LC option.

  Document optional

• Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

  Document optional

Technical-Compliances

• Firm will provide Service Escalation Matrix for communication. The service escalation matrix should contain information regarding the organizational hierarchy for attending service requests. It should contain mobile, landline, fax, email, etc details of organizational hierarchy personnel earmarked for this contract.

  Document required

• The bidder must be OEM or an authorized vendor of OEM. In the case of OEM, the bidder should submit an undertaking that "The bidder is the sole OEM of IPS make AMARARAJA Power system Ltd. and is a RDSO approved firm" whereas in the case of an authorized vendor of OEM, the bidder must submit an authorization certificate from the OEM M/s AMARARAJA Power system Ltd.

  Document required

• The tenderer should submit a declaration regarding the employment of a retired railway employee

  Document required

Custom

• Tender Form -Annex

  Document required

• List of Arbitration Cases of the Tenderer During Last Five Years - Annex

  Document required

• List of Court Cases of the Tenderer During Last Five Years - Annex

  Document required

• NEFT Form-Annex

  Document required

Commercial-Compliance

• The bidders will have to make payment towards earnest money against this e-tender through online payment modes only like net banking, debit/ credit cards etc. available on IREPS portal. Information regarding online payment can be checked at https://ireps.gov.in/ireps/upload/resources/E-PaymentFAQ.pdf

• DOCUMENTS TO BE SUBMITTED ALONG WITH TENDER-

• All tenderers shall furnish the following information along with documents in original or duly certified / attested by the Gazetted Officer of Central/State Govt. or Notary Public, without fail

• Cancellation or creation of a document such as Power of Attorney, Partnership deed, Constitution of firm etc., which may have bearing on the tender / contract shall be communicated forthwith in writing by the tenderer to the Engineer in Charge.

• If the tenderer gives any wrong information or suppresses any material facts, Metro Railway shall be free to reject such a tender at any stage and even cancel the Contract after the acceptance of the tender.

• TAXES-

• Income tax will be deducted at two percent of the gross amount from each bill of contractor in accordance with relevant section of income tax ,subject to any other amendments from time to time, unless the contractor produces an exemption order from Income Tax Authority against such recoveries. Income tax Clearance certificate/ Income Tax Return filed to Income Tax Dept. to be uploaded.

• The successful tenderer who is liable to be registered under GST Act shall submit GSTIN along with other details required under GST Act to Railway immediately after the award of contract, without which no payment shall be released to the contractor. The contractor shall be responsible for deposition of applicable GST to the concerned authority.

• In case the successful tenderer is not liable to be registered under GST Act, the Railway shall deduct the applicable GST from his/their bills under Reverse Charge Mechanism (RCM) and deposit the same to the concerned authority.

• The rate of TDS should be 1% CGST & 1% SGST. It shall not be applicable in case of IGST( Interstate transactions) as on date.

• GST applicable for this work is 18% and your quoted rate should be inclusive of GST. However, any Statutory Variation in GST rates will be paid extra / deducted from the contract price depending upon the variation in the tax rates upwards / downwards.

• The tendered prices should be quoted inclusive of all the statutory taxes, duties and levies.

• EMPLOYEE PROVIDENT FUND-

• LETTER OF CREDIT -

• For all the tenders having advertised cost of Rs 10 lakh or above, the contractor shall have the option to take payment from Railways through a letter of credit (LC) arrangement.

• The option so exercised, shall be an integral part of the bidder's offer.

• The above option of taking payment through LC arrangement, once exercised by tenderer at the time of bidding, shall be final and no change shall be permitted, thereafter, during execution of contract.

• For Further implementation of payment through LC , please refer to Railway Board' letter no. 2018/CE-I/CT/9 dt.04.06.18

General Instructions

• INTRODUCTION e-Tenders are invited by Metro Railway, Kolkata hereinafter called the Metro Railway, for Works in accordance with this Tender Package. The tender forms consist of the following documents/sections in this e-tender, along with their Appendices, Addenda and Errata. ---- - Notice Inviting the Tender -----General Instructions -----Special Conditions -------Schedule of Quantities -----Tender Forms ------Technical Compliance ----- Commercial Compliance ----Checklist -------The Indian Railways Standard General Conditions of Contract, April' 2022 edition as amended from time to time is deemed to be part of tender form . In the event of any contradiction between the provisions in the Indian Railways Standard General Conditions of Contract, April 2022 edition as amended from time to time and the conditions set forth in the tender document issued by the Metro Railway, the later shall prevail.

  Show more

• Tender Calling Authority for this Tender is CSTE/P, Metro Railway, Metro Rail bhawan, 3rd floor , 31/1 J.L.Nehru road Kolkata-700071

• COST OF TENDERING-

• The tenderer shall bear all costs associated with the preparation and submission of his tender and Metro Railway will not be responsible or liable for these costs, regardless of the conduct or outcome of the tendering process.

• Each Tenderer shall submit only one tender.

• SITE VISIT-

• The tenderer is advised to visit and examine the site of works and its surroundings at his/her/their cost and obtain for himself/herself/themselves all information that may be necessary for preparing the tender and entering into a Contract.

• The tenderer shall deemed to have inspected the site and its surroundings beforehand and taken into account all relevant factors pertaining to the site including adequacy of approach roads, etc. in the preparation and submission of the Tender. No claim will be entertained in respect of any of these matters nor will lack of knowledge or ignorance of conditions be accepted as substantiating a claim.

• CONTENTS OF TENDER DOCUMENTS-

• The tenderer is expected to examine carefully all the contents of the tender documents including instructions, conditions, terms, specifications and take them fully into account before submitting his offer. Failure to comply with the requirements as detailed in these documents shall be at the tenderers own risk. Tenders which have material deviations from the requirements of the tender documents will be rejected for which Metro Railway, Kolkata shall bear no liability whatsoever.

• CLARIFICATION ON TENDER DOCUMENTS-

• While all efforts have been made to avoid errors in the drafting of the tender documents, the tenderer is advised to check the same carefully. No claim on account of any errors detected in the tender documents shall be entertained.

• AMENDMENT TO TENDER DOCUMENTS-

• At any time prior to the deadline for the submission of tenders, Metro Railway may, for any reason, at their own initiative, modify the tender documents by issuing an Addendum/corrigendum.

• The addendum/corrigendum thus issued will be part of the Tender Documents and the same shall be binding upon all the tenderers.

• In order to afford prospective tenderers reasonable time for preparing their tenders after taking into account such amendments, Metro Railway may, if so considered, at their discretion, extend the deadline for the submission of tenders .

• DOCUMENTS COMPRISING THE TENDER - Documents to be submitted by the tenderer have been listed in Checklist. This list of documents has been prepared mainly for the convenience of the tenderer and any omission on the part of Metro Railway shall not absolve the tenderer of his/her responsibility of perusing the various clauses in the Tender Documents including the specifications and to submit all the details specifically called for or implied in those clauses.

• All documents e-published for the purposes of tendering as described in General Instrcutions Item No. 1, and any amendments/corrigendums e-published shall be deemed as incorporated in the Tender.

• TENDER PRICES-

• The tenderer is required to quote for the entire work as per tender documents and not for a portion of the work. Tenders received only for a portion of work are liable to be disqualified. Metro Railway, however, reserves right to accept any tender in part or award the work to more than one tenderer in suitable parts.

• TENDER VALIDITY-

• The tender shall remain valid for acceptance for a period of 60 days i.e. sixty days from the date of opening of tender.

• In exceptional circumstances, prior to expiry of the original tender validity period, Metro Railway may request the tenderers for a specified extension in the period of validity. The request and the response thereto shall be made in writing or by fax. A tenderer may refuse the request without forfeiting his Earnest Money. A tenderer agreeing to the request, shall not be required or permitted to modify his tender but will be required to extend the validity of his earnest money correspondingly. The provision regarding forfeiture of earnest money shall continue to apply during the extended period of tender validity.

• FORMAT AND SIGNING OF TENDERS

• This shall be printed. If the tender is submitted by a proprietary firm, it shall be signed by the proprietor above his full name and the full name of his firm with its current address. The signed tender form shall be uploaded again This e-tender also requires the digital signature of proprietor on all submitted documents.

• This shall be printed. If the tender is submitted by a firm in partnership, it shall be signed by a partner holding the power of Attorney for the firm. A certified copy of the Partnership deed and power of attorney shall accompany the tender. Alternatively, it shall be signed by all the partners. The signed tender form shall be uploaded again This e-tender also requires the digital signature of Power of Attorney Holder of Partnership firm. A certified copy of the Partnership deed and power of attorney shall be uploaded by the tenderer.

• This shall be printed. If the tender is submitted by a limited company or a limited corporation, it shall be signed by a duly authorised person holding the power of attorney for the firm.The signed tender form shall be uploaded again A certified copy of the power of attorney shall accompany the tender. Such limited company or corporation may be required to furnish satisfactory evidence of its existence before the contract is awarded. This shall be printed. If a tender is submitted by a joint venture or consortium of two or more firms, it shall submit complete information pertaining to each firm in the joint venture or consortium and state along with the tender as to which one of the firms shall have the responsibility for tendering and for completion and due performance of the contract and also furnish evidence admissible in law in respect of the authority assigned to such firm on behalf of the joint venture or consortium for tendering, completion and due performance of the Contract. Full information and satisfactory evidence pertaining to the participation of each member of the joint venture or consortium in the tender shall be furnished along with the tender. All members shall be jointly and severally responsible to the Metro Railway. The signed tender form shall be uploaded again . This e-tender has to be digitally signed by Power of Attorney Holder. The PoA and MoU of joint venture is required to be uploaded along with this e-tender.

  Show more

• All witnesses and sureties shall be persons of status and probity and their full names, occupations and addresses shall be written below their signatures.

• The word firm shall mean and include Proprietory firms and Partnership firm, Company or Corporation, Joint Venture.

• The Tenderer is also required to submit along with tender, list of Arbitrations demanded from any client during last five years preceding the date of opening of the tender. The form is available in documents section of this e-tender and named Annexure. The Tenderer is also required to submit along with his tender , list of court cases filed against any client during last five years preceding the date of opening of the tender as per Annexure of this e-tender document section pdf file.

• SUBMISSION OF TENDERS -

• Only e-tenders will be accepted. Appropriate documents as required should be uploaded along with e-tender. Wherever the documents uploaded by the e-tenderer is found inappropriate to the context, Metro Railway s decision will be final and binding on e-tenderer.

• TENDER OPENING -

• Opening of e-tender online - The e-tenders will be opened online on IREPS portal. Tenderer(s) representative is not required to be present for opening of tender and taking note of rates quoted and ranking as the complete details of rates etc. of all the bidders will be available to the bidders on the website after opening. The e-tender is most likely to be opened at 15:00 hrs on 29.10.26 or any subsequent day and time as per administrative convenience.

• In case the date of closing mentioned in the Notice Inviting Tender is declared a holiday/bandh/strike on any account, the date of closing tender online will not be changed as the application in the website of IREPS does not permit submission of any offer after closing date and time of the tender. However, opening of tenders online will be on next working day.

• PROCESS TO BE CONFIDENTIAL

• Information relating to the examination, clarification, evaluation and comparison of tenders and recommendations concerning the award of Contract shall not be disclosed to tenderers or any other persons not officially concerned with such process.

• Any effort by a tenderer to influence Metro Railway or their representatives in processing of the tenders or award of decisions may result in the rejection of his tender.

• The Contractor shall not communicate or use in advertising, publicity or in any other medium, photograph or other reproduction of the work under this Contract, or description of the site, dimensions, quantity, quality or other information, concerning the works unless prior written permission has been obtained from the Engineer in Charge, Metro Railway All documents, correspondence, decisions and other matters concerning the Contract shall be considered confidential and restricted nature by the Contractor and he/she/they shall not divulge or allow access thereto by any unauthorized persons.

• METRO RAILWAYS RESERVES ITS RIGHT TO EITHER CANCEL THE TENDER OR REJECT ANY OR ALL THE TENDERS WITHOUT ASSIGNING ANY REASON THEREOF-

• Metro Railway reserves the right to accept or reject any tender, and to annul the tendering process and reject all tenders, at any time prior to award of Contract, without thereby incurring any liability to the affected tenderer or tenderers or any obligations to inform the affected tenderer or tenderers of the grounds for Metro Railways action.

• NOTIFICATION OF AWARD-

• Letter of Acceptance against this e-tender will be published on IREPS site as well as Acceptance of this tender shall be communicated to the successful tenderer through hard copy also at the address given by him in his e-tender in the website. The letter of acceptance shall remain operative till a formal contract agreement is executed and signed between the contractor and the Railway after which the said letter of acceptance shall merge into the aforesaid formal agreement

• The Letter of Acceptance will constitute formation of the Contract.

• Within 15 days of receipt of the letter of acceptance, or on a date and time mutually agreed upon, the successful tenderer or his authorized representative shall attend the office of principal Chief and Telecom Engineer, Metro Railway, Kolkata for signing the agreement.

• REFER to GCC CLAUSE-

• Security Deposit- See GCC Clause no 16 (1),(2) and (3) & other relevant clauses and amendments

• Performance Guarantee- See GCC clause 16(4) & other relevant clauses and amendments

• Variation in Quantities- See GCC clause 42(4) & other relevant clauses and amendments

• All GCC conditions along with amendments to be followed.

The documents section of this e-tender contains a Tender Form in PDF file.

Special Conditions

• THE SCOPE OF WORK-

• Works to be executed under this contract are to be carried out as per direction of the SSE/Sig/KNCS/IC of Metro Railway, Kolkata or as directed by authorized representative of CSTE/P/Metro Railway.

• Comprehensive Annual Maintenance Contract [CAMC] is for 03 (Three) years for the entire system (including both working and standby modules) including repair and replacement of defective card/module/subsystem/system/components/parts in hardware or in software or in any other form used for safe, reliable, trouble free and smooth functioning of integrated Power Supply System (IPS) (Amara Raja Make).

• Attending every minor and major break down.

• Periodical Preventive Maintenance (Monthly) including detail checking of parameters of entire system including sub systems, modules, batteries, earthing, Surge Protection Devices, Automatic Changeover, Standby time on Battery, input power supply provided by Metro Railway,etc. and on site repairing.

• Repair/replacement of defective cards/modules/sub- system/system/parts in hardware or software or in any form. The repaired module shall have performance and safety features as RDSO specifications stipulates for IPS system. Modification to Hardware, up-gradation to latest version of hardware or software if required within the scope of the system operation. The Comprehensive AMC will cover such modified system also. If any module is added during such modification, the additional modules will be included in the scope of CAMC.

• Augmentation of capacity, if required. (Additional modules if required will be supplied by Railway).

• Re-distribution of power supply arrangement if desired by Railway. This refers to the arrangement of IPS modules for supply to various relay racks, external supply etc.

• Supply of sufficient spare modules (to be kept under Railway custody). These spares will be used for immediately restoring the failure by Railway Staff. These spares will be handed back to firm on completion of CAMC contract (ie release of Performance Guarantee)

• The period of contract shall be 03 years from the date of issue of Letter of Acceptance.

• Battery maintenance is excluded from the scope of Comprehensive AMC. The health of battery will be monitored by firm during each preventive maintenance visit. Deficiencies detected will be communicated to ASTE/Sig

• As per guidelines issued by Metro Railway, contractor shall submit details of the workers. Based on which authorization letter will be issued by Metro Railway. Contractor staff shall carry with them with Aadhar Card before entering into Metro Railway premises

• PAYMENT -

• Payment shall be made on quarterly basis for the work done during three months as Certified by SSE/Sig/KNCS/IC, Metro Railway, Kolkata on submission of invoice, etc. No advance payment will be made by Railways to the contractor. Billing cycle of 3 months can be altered(increased/decreased) by Metro Railway to suit the financial year. Measurement Book (MB) will be filled by SSE/Sig/KNCS/IC (100% TEST CHECK). 20% TEST CHECK will be done by ASTE/SSTE. The above nominations can be changed by CSTE/P to suit the vicissitudes of time.

• yearly/quarterly charges of maintenance will be calculated from monthly charges on pro rata basis.

• Amount due will be paid after deduction of Penalties, Taxes as accrued during the billing period.

• No advance Payment shall be made.

• PRICE -

• Price Basis - The schedule rate includes lead, lift, transportation/travelling , petty materials such as nuts, bolts, screws, ferrules, cable ties, wiring materials etc.

• Price Variation-Rates quoted and accepted by railways will be fixed and no price variation will be granted during entire period of contract including any extension to contract.However, any statutory variation in taxes and duties will be paid extra / deducted from contract price depending upon the variation in the taxes upwards / downwards.

• GENERAL SCOPE OF MAINTENANCE OF IPS:

• The CAMC covers entire system of IPS along with all equipments i.e. DC DC converter of all capacity, SMPS modules, Inverters, CVT, all types of transformers, auto change over panel, manual/auto change over switches, relays, capacitors, PCBs, meters, internal cable, connectors, bus bars, surge protection devices or any other accessories which is part and parcel of the IPS system as per RDSO Specification. Maintenance/breakdown of Batteries is excluded from the scope of CAMC. Health of Battery will be examined by M/s Amara Raja and deficiencies are to be reported to ASTE/SSTE. In case of major breakdown Railway may supply spares from their own resources for immediate restoration of IPS by Railway s t a ff. However, the defective components are to be repaired/replaced by the tenderer and spares supplied by the Railway shall be returned to Railway authority within the stipulated time .

• Periodical Preventive maintenance shall be performed jointly with JE/SSE on Monthly basis. If JE/SSE is not available,it shall be done with Technician with intimation to concerned JE/SSE.

• While the frequency of preventive maintenance is limited to once a month, there is no limit on the number of breakdown maintenance visits. If IPS is attended for major or minor breakdown, the preventive maintenance can be done simultaneously. However it must be ensured that the interval between any two consecutive preventive maintenance visits does not exceed 30 days.

• The form for submission of joint failure report and analysis is available in documents section with "document description" Annexure 2 . The file name is onepagereport.pdf Failure analysis should be done by M/s Amara Raja for each and every failure and report submitted to Dy CSTE/Sig, ASTE/Sig .

• I f material belonging to Railways is removed from Railway premises(for any purpose such as repairing, etc and removal is permitted by the Railway) without providing a replacement, an indemnity bond will be furnished by the firm as per railway norms. Indemnity bond is required when a replacement of material removed is not provided by the firm. If replacement material is given in lieu of removed material, indemnity bond is not required.

• All the spare items either repaired or new are to be inspected by the Authorized representative of Railway/ RDSO/RITES as applicable after/before installation. The Inspecting Authority shall have full power to reject all or part of the materials he/she may consider inferior in quality or workmanship (as stipulated in the RDSO specification). Cost of inspection(if any) will be borne by M/s Amara Raja .

• Railway authority reserves the right to terminate the tender at any point of time if the maintenance work by firm is not found satisfactory.

• MAJOR OR MINOR BREAKDOWNS:

• Any breakdown which results in

  1. non-functioning of whole IPS system,
  2. failure of charging of battery bank.
  3. any other failure of IPS resulting in failure of Interlocking system of the station,
  4. fire inside IPS equipment or burning/heat damage of IPS cables shall be treated as major break down,

• Any break down which results in

  1. partial failure of the IPS without affecting system of Interlocking,
  2. break down of stand by modules,
  3. failure of indication meters, LED Display or minor component which do not lead to major break down shall be treated as minor break down.

• Whenever a defective card/module/component/ sub system etc is replaced with a working one given by the firm, the defective card/module/component/ sub system etc will become the property of the firm. Metro Railway will permit the removal of the defective card/module/component/ sub system etc from Metro Railway premesis.

• ATTENDING BREAKDOWN/ FAILURE:

• On the occurrence of major break down of IPS system , M/s Amara Raja shall send their service engineer/technicians so as to reach station within four hours of receiving the information from Railway through telephone/fax/e-mail/SMS/WhatsApp or any other means. The service engineers/technicians shall leave the station only after rectification of IPS system.

• In case of major break down the service engineer/technicians of M/s Amara Raja shall make the IPS System operational within four hours of receiving the information from Railway through telephone/fax/e-mail or any other means. In case of minor break down the service engineer/technicians shall attend and repair defective cards/modules/components etc. within 24 hours of receiving the information from Railway. When repairing within 24 hours is not achievable, M/s Amara Raja shall arrange replacement of the defective components/modules within 24 hours.

• PENALTY CLAUSE:

• For Major Breakdown (as defined in clause 5 of Special Conditions): - If the representative of M/s Amara Raja is unable to make the IPS System operational within three hours of communication of information regarding major breakdown, a token penalty of Rs 5000/- (Rupees Five Thousand Only) per hour will be imposed for each hour or part of hour exceeding three hours.

• For minor breakdown ( as defined in para 5 of special condition), M/s Amara Raja has to arrange the standby or repair the defective module/sub system within a day of the complaint, failing which token penalty of Rs.1000/-(Rs. One Thousand only) will be levied per module per day or part of a day.

• All token penalties will be recovered from the quarterly bill of AMC

• WORKING HOURS

• Commercial train services in metro railway are from 06.00 hrs to 23.30 hrs. Typical power block period for working will be from 23.30hrs in the night to 04.00hrs on next day morning. On Sunday, power blocks are available from 23.30 hrs Saturday night to 7.00 hrs Sunday morning. Normally Preventive CAMC work shall be done during non-commercial hours only. Major or Minor Breakdown of IPS can be attended during commercial hours provided firm's personnel are accompanied by Metro Railway Staff. In the latter case, preventive maintenance can be done along with breakdown maintenance during commercial train service hours.

• During the commercial train service period, Personnel of M/s Amara Raja must enter the Metro Station Premises with proper authority such as a journey ticket. Otherwise they are likely to be prosecuted as ticketless travelers

• The IPS system will be operational 24 x 7 x 365.

• CLEANLINESS OF WORK SITE

• After the work , the Railway Premises should be cleaned for garbage generated due the work done by the personnel of firm such as cable shavings, wrappers , grease, etc. The Railway Premises must be cleaned and obstructions removed to the satisfaction of Railway Engineer ie ASTE/SSTE or as nominated by CSTE/P.

• SITE REGISTER:-

• A Site register for each site should be maintained by the concerned Supervisor of the work/ authorized representative of CSTE/P from Railway side, in which maintenance work for IPS of the contract and manpower deputed by the contractor should be recorded. Supervisors of both contractor and Railways shall sign on the register . The event such as maintenance/failure,breakdown/rectification should be certified on the day of occurence. Site registers should be submitted to the concerned officers along-with M.B during process of the bill.

• The performance of the IPS should be inspected & tested by the firm (once in a month) to ensure proper functioning of the system. Preventive Maintenance visits should be recorded in the register. Inspection should be carried out in presence of authorized representative of CSTE/P.

• The firm should submit the Service escalation Matrix. A copy of this Matrix should be available at Noapara Carshed and Site register

• SHRAMIK KALYAN PORTAL Contractor is to abide by the provisions of Payment of Wages Act& Minimum Wages Act in terms of clause 54 & 55 of Indian Railway Standard General Conditions of Contract. In order to ensure the same an application has been developed and hosted on website 'www.shramikkalyan.indianrailways.gov.in'. Contactor shall register his firm/company etc. and upload requisite details of labour and their payment in this portal. These details shall be available in Public domain. the registration/ updation of the portal shall be done as under-

• Contractor shall apply for onetime registration of his company/firm etc. in shramikkalyan portal with requisite details subsequent to issue of Letter of acceptance. Engineer shall approve the contactor's registration on the shramikkalyan portal within 7 days of receipt of such request.

• Contractor once approved by any engineer, can create password with Login ID (PAN No ) for subsequent use of portal for all LOAs issued in his Favour.

• The contractor once registered on the portal, shall provide details of Letter of Acceptances/ Contract Agreements on Shramikkalyan Portal within 15 days of issue of any LOA for approval of Concerned Engineer. Engineer shall Update (if required) and approve the details of LOA filled by contractor within 7 days of receipt of such request.

• After approval of LOA by engineer, contractor shall fill the salient details of contract labours engaged in the contract and ensure updating of each wage payment to them on Shramikkalyan portal on monthly basis.

• It shall be mandatory upon the contractor to ensure correct and prompt uploading of all salient details of engaged contractulal labour & payments made thereof after each wage period.

• While processing payment of any 'On Account bill' or 'final bill' or ' Release of Advances' or 'Performance Guarantee / Security deposit', contractor shall submit a certificate to the Engineer or Engineer's representative that " I have uploaded the correct details of contract labours engaged in connection with this contract and payments made to them during the wage period in Railway's ShramikKalyan portal at 'www.shramikkalyan.indianrailways.gov.in' till _______month, _________year."

Technical-Compliances

• One technical team comprising of 01 qualified engineer should be dedicatedly available along with 01 engineer as a Leave Reliever who will be assigned for the maintenance activity during the leave period out of any one of them.

• The dedicated technical team head/ field engineer must remain available 24*7 over phone including Sunday and holiday within the vicinity of Kolkata Corporation area. Contact no of the team including field engineers and leave reliever must be produced to Metro Railway for communication purpose during any breakdown or exigencies.

• The tenderer should submit details of declaration regarding technical details of spares stocked with their service engineer at different locations.