AMC for Service Assistance of Plasser Make Track Machines for the years 2026-27 & continuation of AMC for two years 2027-28 & 2028-29 for an amount of Rs. 1,11,99,155.82 /- (Rs. 28,28,674.40 /- addit…

• Statutory Variation Clause Statutory Variation in taxes and duties, or fresh imposition of taxes and duties by State/ Central Governments in respect of the items stipulated in the contract (and not the raw materials thereof),within the original delivery period stipulated in the contract, or last unconditionally extended delivery period shall be to Railways' account. Only such variation shall be admissible which takes place after the submission of bid. No claim on account of statutory variation in respect of existing tax/duty will be accepted unless the tenderer has clearly indicated in his offer the rate of tax/duty considered in his quoted rate. No claim on account of statutory variation shall be admissible on account of misclassification by the supplier/contractor.

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• Fall Clause Fall Clause is applicable as per IRS Conditions of Contract as amended up to date. During every billing, the Contractor has to give certificate stating that no spares are supplied to other parties less than these rates.

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• New Impost Any New Impost or revision in the duties, taxes, levies, etc. on finished product levied, as statutory duties during the currency of contract will be reimbursed by Railway subject to submission of documentary evidence in respect of payment made by the supplier.

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• TAXES & DUTIES While quoting, the rates should clearly indicate the rate of applicable taxes. Tenderer should submit the rates duly specifying the taxes and same shall be charged at the rate applicable at the time of delivery of spares and date of servicing the machine for the Railway. The payment will be made only on production of documentary evidence. Tenderer should also furnish HSN code, GSTIN number representing the States in which they are registered for GST along with the address of registered office, place of Business in state etc.Firm should ensure that they are GST compliant and their quoted tax structure/rates are as per GST law.

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• The rates quoted by the contractor should not be above the rates quoted for any other other Railway/Govt Agency

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• The contractor has to provide the Railway the services of their Engineer for the purpose of carrying out checking, repairing, maintenance and overhauling of all the plasser make track machines working in this Railway as and when called upon to do so by Railway.

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• This Annual Maintenance contract covers for maintenance of Plasser make Track Machines which includes deploying service engineers, servicing PCB's, supply of spares, testing, troubleshooting and calibration of ALC operated Track Machines over SCR for 3 years i.e., 2026-27 , 2027-28 & 2028-29 for an amount of Rs. 1,11,99,155.82 /- (Rs. 28,28,674.40 /- additional funds for the year 2026-27, Rs.40,83,161.67/- for 2027-28 & Rs. 42,87,319.75 /- for the year 2028-29 ) for open line

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• Contract shall come into force from issue of letter of acceptance and shall be in force for a period of three financial years i.e., 2026-27, 2027-28 & 2028-29 and valid upto 31.03.2029. However the validity can be extended if mutually agreed. The firm should ensure that the validity of their authorization/Dealership certificate is current/valid during the AMC period.

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• Skilled and unskilled labor and small consumables like grease, oil etc. required for servicing the machines in Railway premises shall be arranged by Railways at site as per availability. However, Tools & Plants for the job shall be brought by Service Engineer himself at their cost.

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• During maintenance/servicing, the Service Engineer will replace spare part(s) if necessary. Such spares duly certified by the machines in-charge will be paid at the rates agreed. Supply of these spares alone also can be requested by Dy. CE/TM/Lines/SC(Looking after by Dy.CE/TM/HQ). Contractor has to supply the spares at the rates agreed. The contractor shall return the released materials to the Railway.

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• At the end of each deputation of their Engineer, the contractor will raise the bills directly on the Railway with a certificate from machine-in-charge that the Engineer had attended for the number of days and hours claimed and satisfactorily carried out the job

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• The contractor has to provide the Railway the services of their Engineer for the purpose of carrying out checking, repairing, maintenance and for testing, troubleshooting and calibration of ALC operated Track Machines of Dy.CE/TM/Lines/SC (Looking after by Dy.CE/TM/HQ) working in this Railway as and when called upon to do so by Railway.

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• Contractor should submit rates for servicing of various PCB's & its spare parts duly specifying applicable rate of GST, delivery period, warrantee, etc., along with the offer.

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• Defective PCBs shall be brought to Contractor's premises at Faridabad by representative of Railway. PCBs will be inspected by the contractor at their worksite and shall send necessary offer to the Railways in advance. On receipt of written acceptance from Railways the Contractor shall start repairing the PCBs

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• The repairs to defective PCBs shall be carried out in the presence of technical representative of S.C.Rly who will certify the utilization of new components by M/s Plasser India Pvt.ltd. Faridabad.

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• All the defective/unserviceable electronic components, which are released, shall be returned to the railway by the firm and the same shall be accounted for by concerned SSE

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• If a particular PCB cannot be repaired since said PCB requires utilization of components which are not included in the agreement, the same should be returned to the railway unattended through authorized representative. However, the firm cannot claim any labour charges for inspection of such PCBs

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• Only genuine spare parts are to be supplied and/or fitted. The contractor shall submit documentary proof in the form certificate for imported spares supplied from OEM.

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• On certification of completion of repairs by authorized representative, the firm can raise the bill for cost of spares used and labor charges involved for servicing various components duly enclosing certificate of supervisor in charge of the machine/ engine

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• Warranty - All spare parts supplied against this AMC shall be warranted as per IRS Conditions of contract.Excluded from Warranty are : Parts subject to wear & tear , parts that are operationally linked with parts not supplied by cntractor, parts becoming defective due to incorrect installation by the Railways or attended by outside agency.In case of spares rejection arises due to unsuitability of the spares, the same will be replaced within 10 days, otherwise penalty will be charged 0.5% of spare value per day and maximum upto 10% of the spares value(gross value).

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• 1. AMC is treated as Rate Contract. The rates quoted are per unit rate. Under this contract, quantity will be drawn by the consignee on need basis in required quantity at the same rates, terms and conditions during the validity period of the contract and within the internal value of the AMC.
  2. Under AMC supplies, no higher rates will be charged than any other AMC/RC rates
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• During the subsistence of this contract, this agreement may be terminated by the Railways by giving fifteen days' notice

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• In case service engineer doesn't reach site within 10 days of informing (or 2 days in case of emergency), per day payment charges shall be reduced by 25% for the number of days delayed or days spent on deputation whichever is lower.

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• If the Railway calls the Engineer to travel by Air in case of urgency, the air fare for economy class from Kolkata to the Airport nearest to the works will be reimbursed to the contractor.

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• M/s Plasser India Pvt Ltd., Faridabad has to maintain uniform proforma for expenditure against this AMC

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• Arbitration In the event of any dispute, differences etc, in interpreting the various clauses of the agreement or in actual working of the contract, the same will be referred to by either of the parties to the General Manager, South Central Railway or to any one specially nominated by him on his behalf for arbitration and his award is binding on both the contractor and the Railways. The Arbitration and Conciliation Act 1996 and rules there under and any statutory modification thereof shall apply to the Arbitration proceedings under this clause.

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• A request for supply of spares or deputation of service engineer shall be honored till last date of currency of the AMC. Execution of such request will be obviously after expiry of AMC and delivery date or deputation period will go beyond it depending upon the terms of delivery/deputation stipulated in the AMC. No additional extension of validity for such cases is required and bills for such work/supplies will be honored by Railways as per the delivery schedule for spares mentioned in the agreement

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• Contractor shall be wholly responsible for the statutory observations performing to his staff viz PF, ESI, WCA etc and he will be responsible for the maintenance of necessary records in this connection and also comply with all statutory requirements in force from time to time. The Contractor shall pay minimum wages to his staff as fixed from time to time under the laws in force.

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• The Contractor shall not be entitled to be provided with any facilities by way of accommodation, free passes or material or transport. The arrangements for stay and lodging of the staff of the contractor shall be the responsibility of the contractor

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• Contractor has to submit the requisite documents pertaining to the constitution of firm as per clause no.17.2 of GCC for Services 2018(Annexure-II, bid form, second sheet)

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• Delivery Period of the spare parts with exception as mentioned below, will be within 90 days from the date of receipt of purchase order plus 15 days for logistics/packing/ transportation. Total delivery period for spares 90 days plus 15 days delivery- destination delivery at consignee premises.1.Delivery period of hydraulic pumps & motors is minimum 6 (six) months.2. For cutter chain, cutter bar, connecting elbows, chain guides, lifting & lining unit, extension pieces, gear box housing, ele. panel box, cables etc the delivery period is minimum 6(six) months-plus 15 days 3.For drive axle, idle axle, bogies, satellite frame, wheel sets delivery period is minimum 9 (nine) months plus 15days

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• Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

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Charges for the same shall be paid as agreed in the contract.

Custom

• Tenderer is requested to go through the documents and Annexures which are attached to tender document and upload the scan copy of " Rate sheet" of Annexure-A , B & C after filling of the rates.

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• A copy of Authorization/Power of Attorney issued by the Company (backed by the resolution of Board of Directors) in favour of the individual to sign the tender on behalf of the company and create liability against the company is to be attached as per GCC services 2018.

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