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Appointment of a Call Centre Agency for Providing a AI-Based Voice Bot Solution, Centralized Customer Service Call Centre (CSCC) Bijli Suvidha Kendra (BSK) to UHBVN Customers

Haryana Board Corporation

Chief Engineer/IT, UHBVNL, Vidyut Sadan, Plot no. IP-3 and 4, Sector-14, Panchkula - 134114

Delivers to

Panchkula, Haryana

Overview

8 facts from the tender

Haryana Board Corporation published this services tender on eProcure on 18 Sep 2026, for Panchkula, Haryana. The EMD is ₹10 L. It closes on 22 Oct 2026, 1:00 pm IST. Tender ID 2026_HBC_548864_1 · Ref NIT_57_SE_Projects_CSCC_2026.

Please refer BID Document

Timeline

  1. Published18 Sep 2026 · 4:00 pm

Bidding

Bid type
Open/Advertised

Buyer

Inviting authority
CE IT
Location
Panchkula
City, state
Panchkula, Haryana
Portal
eProcure · etenders.hry.nic.in

Important dates

Published
18 Sep 2026, 4:00 pm IST
Closes
22 Oct 2026, 1:00 pm IST
Bid opening
23 Oct 2026, 1:00 pm IST

Commercial conditions

EMD
₹1,000,000
Tender fee
₹5,900

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