GeMOpenServicesBid
Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite with setup
National Testing AgencyMinistry of Education › Department of Higher Education › Delhi
South Delhi, Delhi
Est. value ₹10 Cr · EMD ₹20 L · Closes 28 Oct 2026, 7:00 pm
Ministry of Education published this services tender on GeM on 7 Oct 2026, for South Delhi, Delhi. The estimated value is ₹10 Cr and the EMD is ₹20 L. It closes on 28 Oct 2026, 7:00 pm IST. Bid number GEM/2026/B/8130623.
Timeline
- Published7 Oct 2026
6:08 pm - Closes28 Oct 2026
7:00 pm
Key figures
Estimated value₹10 Cr
EMD₹20 L
Closing date28 Oct 20267:00 pm IST
About this tender
- Call Centre Service - Per Seat Basis - Cloud based call center solution; Onsite with setup
- Reference
- GEM/2026/B/8130623
- Bid type
- Bid
- Evaluation method
- Total value wise evaluation
- Packet type
- Two Packet Bid
- Reverse auction
- No
- Total quantity
- 50
- Location
- South Delhi · Delhi
- Portal
- GeM
- Created by
- jd.procurement
Documents required
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
Show all 7
- Additional Doc 4 (Requested in ATC)
Eligibility
Experience3 years
Min. turnover₹20 Cra year, 3-year average
Offer validity180 days
Preferences & relaxations
- MSE relaxation
- Startup relaxation
- EMD exemption
Items & delivery
Total quantity 501 consignee
| Address | Place | Qty | Days |
|---|---|---|---|
| 110020,National Testing Agency, First Floor, NSIC-MDBP Building, Okhla Industrial Estate, Phase III | New Delhi, South Delhi, Delhi |
Fees & money
- EMD
- ₹20 L
- Performance guarantee
- 5% for 27 months
- Contract period
- 2 Year(s) 1 Day(s)
Important dates
- Published
- 7 Oct 2026, 6:08 pm IST
- Closes
- 28 Oct 2026, 7:00 pm IST
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