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Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; LG, Wipro, Lenovo, Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer (Monochrome , Laser , Composit…

Directorate General Of Quality Assurance ( Dgqa)

Ministry of Defence › Department of Defence Production

Delivers to

Jalgaon, Maharashtra

Overview

10 facts from the tender

Ministry of Defence published this services tender on GeM on 12 Oct 2026, for Jalgaon, Maharashtra. The estimated value is ₹83,650 and no EMD is required. It closes on 22 Oct 2026, 1:00 pm IST. Bid number GEM/2026/B/8012132.

Timeline

  1. Published12 Oct 2026 · 12:47 pm
  2. Reverse auctionIf the bid qualifies, after evaluation

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Total quantity
20

Buyer

Created by
vhn@425308
Location
Jalgaon · Maharashtra
Portal
GeM

Important dates

Published
12 Oct 2026, 12:47 pm IST
Closes
22 Oct 2026, 1:00 pm IST

Service scope & delivery

6 services · Address masked by GeM

Delivery location · all items

***********Jalgaon

GeM masks the full address in this document.
Item 1

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; LG, Wipro, Lenovo

Quantity7
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Desktop PC
Make/Brand of Assets
LG, Wipro, Lenovo
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
View PDF · p. 4
Item 2

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); Hp

Quantity6
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Printer (Monochrome , Laser , Composite Cartridge )
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
View PDF · p. 5
Item 3

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, Lower Range); Hp

Quantity3
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, Lower range)
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
View PDF · p. 6
Item 4

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multi-function Printer (Colour , Laser , Composite Cartridge, Lower Range); Hp

Quantity1
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Multi-function Printer (Colour , Laser , Composite Cartridge, Lower range)
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
View PDF · p. 7
Item 5

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower Range; Canon

Quantity2
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
View PDF · p. 8
Item 6

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer ( Ink Tank , Mono & Colour , Mid Range ); Epson

Quantity1
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Multifunction Printer ( Ink Tank , Mono & Colour , Mid range )
Make/Brand of Assets
Epson
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
View PDF · p. 9

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
Show all 7
  • Additional Doc 4 (Requested in ATC)

Eligibility

Experience

3 years

Experience & turnover exemptions

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
Not required
Offer validity
180 days
Contract period
1 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Generic

View PDF · p. 10

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

02

Certificates

View PDF · p. 10

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

03

Generic

View PDF · p. 10
  • 1.The Seller shall not assign the Contract in whole or part without obtaining the prior written consent of buyer.
  • 2.The Seller shall not sub-contract the Contract in whole or part to any entity without obtaining the prior written consent of buyer.
  • 3.The Seller shall, notwithstanding the consent and assignment/sub-contract, remain jointly and severally liable and responsible to buyer together with the assignee/ sub-contractor, for and in respect of the due performance of the Contract and the Sellers obligations there under.
04

Service & Support

View PDF · p. 10

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

05

Service & Support

View PDF · p. 10

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

06

Service & Support

View PDF · p. 10

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

07

Payment

View PDF · p. 10

PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on their own and then claim payment from Buyer alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done to staff.

08

Generic

View PDF · p. 11

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

09

Generic

View PDF · p. 11

Bidders shall quote only those products (Part of Service delivery) in the bid which are not obsolete in the market and has at least 3 years residual market life i.e. the offered product shall not be declared end-of- life by the OEM before this period.

  • 10.Buyer Added Bid Specific Scope Of Work(SOW) File Attachment Click here to view the file.
11

Buyer Added Bid Specific ATC

View PDF · p. 11

Buyer uploaded ATC document Click here to view the file.

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