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Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Acer, Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Hp, Annual Maintenance Service - Deskto…

Indian Army

Ministry of Defence › Department of Military Affairs

Delivers to

Bathinda, Punjab

Overview

10 facts from the tender

Ministry of Defence published this services tender on GeM on 12 Oct 2026, for Bathinda, Punjab. No EMD is required. It closes on 22 Oct 2026, 6:00 pm IST. Bid number GEM/2026/B/8125151.

Timeline

  1. Published12 Oct 2026 · 5:09 pm

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
No
Total quantity
45

Buyer

Created by
POGEEP@Bti573
Location
Bathinda · Punjab
Portal
GeM

Important dates

Published
12 Oct 2026, 5:09 pm IST
Closes
22 Oct 2026, 6:00 pm IST

Service scope & delivery

11 services · Address masked by GeM

Delivery location · all items

***********Bathinda

GeM masks the full address in this document.
Item 1

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Acer

Quantity3
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Desktop PC
Make/Brand of Assets
Acer
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 2

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Hp

Quantity14
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Desktop PC
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 3

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Dell

Quantity1
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Desktop PC
Make/Brand of Assets
Dell
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 4

Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS( Offline 1 KVA); Microtek

Quantity16
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
UPS( Offline 1 KVA)
Make/Brand of Assets
Microtek
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Exclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 5

Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS (Offline 600- 650 VA); Microtek

Quantity3
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
UPS (Offline 600-650 VA)
Make/Brand of Assets
Microtek
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Exclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 6

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, High Range); Hp

Quantity1
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Multifunction Printer (Monochrome , Laser , Composite Cartridge, high range)
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 7

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, High Range); Canon

Quantity1
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Multifunction Printer (Monochrome , Laser , Composite Cartridge, high range)
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 8

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer ( Monochrome , Laser , Separate Drum And Tonner ); Canon

Quantity1
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Printer ( Monochrome , Laser , Separate Drum and Tonner )
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 9

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer ( Monochrome , Laser , Separate Drum And Tonner ); Brother

Quantity3
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Printer ( Monochrome , Laser , Separate Drum and Tonner )
Make/Brand of Assets
Brother
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 10

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid Range); Canon

Quantity1
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range)
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 11

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer ( Ink Tank , Mono & Colour , Lowe Range ); Canon

Quantity1
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Multifunction Printer ( Ink Tank , Mono & Colour , Lowe Range )
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No

Tender documents

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate

Eligibility

Experience

3 years

Min. turnover

₹1 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Partial exemption
Turnover required
1 (in lakhs)
Exemption conditions

Yes | Partial | Turn over value - 1 (in lakhs)

View PDF · p. 2

Startups

Partial exemption
Turnover required
1 (in lakhs)
Exemption conditions

Yes | Partial | Turn over value - 1 (in lakhs)

View PDF · p. 2

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
Not required
Offer validity
180 days
Contract period
1 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

Malicious Code Certificate: The seller should upload following certificate in the bid:-

  • (a)This is to certify that the Hardware and the Software being offered, as part of the contract, does not contain Embedded Malicious code that would activate procedures to :-
  • (i)Inhibit the desires and designed function of the equipment.
  • (ii)Cause physical damage to the user or equipment during the exploitation.
  • (iii)Tap information resident or transient in the equipment/network.
  • (b)The firm will be considered to be in breach of the procurement contract, in case physical damage, loss of information or infringements related to copyright and Intellectual Property Right (IPRs) are caused due to activation of any such malicious code in embedded software.

Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation, address, e-mail Id and Phone No. required to be furnished along with the bid

  • 1.The Seller shall not assign the Contract in whole or part without obtaining the prior written consent of buyer.
  • 2.The Seller shall not sub-contract the Contract in whole or part to any entity without obtaining the prior written consent of buyer.
  • 3.The Seller shall, notwithstanding the consent and assignment/sub-contract, remain jointly and severally liable and responsible to buyer together with the assignee/ sub-contractor, for and in respect of the due performance of the Contract and the Sellers obligations there under.
05

Buyer Added Bid Specific ATC

View PDF · p. 16

Buyer Added text based ATC clauses Non Return of Hard Disc : Defected hard disc/memory devices will not be returned to the contractor. .

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