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Outsourcing Delivery Of Public Service As A Project - As Per Bid Document; As Per Bid Document; Site Preparation, Installation Of Infrastructure, Application Development, Deployment & Maintenance, So…

Airports Authority Of India

Ministry of Civil Aviation › Airports Authority of India (AAI) › Airports Authority Of India , Nscbi Airport

Delivers to

Kolkata, West Bengal

Overview

11 facts from the tender

Ministry of Civil Aviation published this services tender on GeM on 21 Sep 2026, for Kolkata, West Bengal. The estimated value is ₹2.8 Cr and the EMD is ₹5.7 L. It was withdrawn on 7 Oct 2026, before its 12 Oct 2026 deadline. Bid number GEM/2026/B/8042244.

This bid was withdrawn from GeM before its deadline (Tenderlelo found it gone on 7 Oct 2026): the buyer cancelled or pulled it, so it no longer takes offers. The portal page may still open.

Timeline

  1. Published21 Sep 2026 · 1:34 pm
  2. Withdrawn7 Oct 2026

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, 50% Lowest Priced Technically Qualified Bidders
Total quantity
1

Buyer

Created by
buycon83.aai.wb
Location
Kolkata · West Bengal
Portal
GeM

Important dates

Published
21 Sep 2026, 1:34 pm IST
Withdrawn
7 Oct 2026
Was to close
12 Oct 2026, 2:00 pm IST

Service scope & delivery

1 service · 1 delivery location

Item 1

Outsourcing Delivery Of Public Service As A Project - As Per Bid Document; As Per Bid Document; Site Preparation, Installation Of Infrastructure, Application Development, Deployment & Maintenance, Software Integration, Cloud, Disaster Recovery, Host..

Service basisProject / Lumpsum Based
Delivery location

700052,AIRPORTS AUTHORITY OF INDIA , NSCBI AIRPORT , KOLKATA

Specifications & requirements · 8
Citizen service to be provided for
As per Bid document
Works to be carried out at Citizen Service Center
As per Bid document
Scope of work
Site preparation, installation of infrastructure , Application development, deployment & maintenance, Software integration , Cloud, Disaster recovery, Hosting & Operation management
Qualification of required manpower in helpdesk/call center roles
As per Bid document
Hardware to be provisioned by service provider in allotted space
Yes
Hardware required at helpdesk/kiosk
As per Bid document
Proof of Concepts
No
Minimum Floor Price defined by Buyer
No
View PDF · p. 5

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
Show all 7
  • Additional Doc 4 (Requested in ATC)

Eligibility

Experience

7 years

Min. turnover

₹85 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
₹568,524
Performance guarantee
5% for 27 months
Offer validity
180 days
Contract period
2 Year(s) 1 Day(s)

Payment terms

Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Buyer Added Bid Specific ATC

View PDF · p. 6

Buyer uploaded ATC document Click here to view the file.

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