Facility Management Service- Manpower Based (Version 2) - Commercial; Housekeeping, Cleaning & Conservancy Services; Unskilled

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on their own and then claim payment from Buyer alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done to staff.

Bidders can also submit the EMD with Account Payee Demand Draft in favour of CENTRE FOR DEVELOPMENT OF ADVANCED COMPUTING PATNA payable at PATNA . Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

Bidders can also submit the EMD with Banker’s Cheque in favour of CENTRE FOR DEVELOPMENT OF ADVANCED COMPUTING PATNA payable at PATNA . Bidder has to upload scanned copy / proof of the BC along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

Buyer Added text based ATC clauses Mandatory Checklist: 1) Turnover in past three years - 100 Lakh 2) Past experience should be in fIVE (05) government Projects/Organization in las five (05) years. 3) AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in PA TNA, BIHAR. DOCUMENTARY EVIDENCE TO BE SUBMITTED. 4) Escalation Matrix for Service Support: Bidder/OEM must provide Escalation Matrix of Telephone/Mobile n umbers for Service Support. 5) At least 60 manpower should be employed in Cleaning and Conservancy Service provider at Bihar. Cont ract need to furnish the proof of certificate in GeM portal. 6) Compliance sheet should be filled signed and stamped. 7) All annexure should be filled, signed and stamped. .

Buyer uploaded ATC document Click here to view the file.

• 7.Buyer Added Bid Specific SLA Text Clause(s) C-DAC Patna reserves the right to cancel, withdraw, or amend t he tender at any stage of the bid lifecycle, at its sole discretion , in accordance with the applicable tender terms and condition s and prevailing procurement rules. The bidder shall quote rates for providing five (05) Cleaning and Conse rvancy Personnel in accordance with the latest applicable minimum wa ge rates notified by the Ministry of Labour & Employment, Government of India, including all applicable statutory contributions and other man datory labour-law compliances.

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.