OPHTHALMIC OPERATING OT TABLE

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

Actual delivery (and Installation & Commissioning (if covered in scope of supply)) is to be done at following address ESIC MEDICAL COLLEGE AND HOSPITAL NANDA NAGAR INDORE MADHYA PRADESH PIN CODE-452011 .

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

Data Sheet of the product(s) offered in the bid, are to be uploaded along with the bid documents. Buyers can match and verify the Data Sheet with the product specifications offered. In case of any unexplained mismatch of technical parameters, the bid is liable for rejection.

Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation, address, e-mail Id and Phone No. required to be furnished along with the bid

The successful bidder has to supply all essential accessories required for the successful installation and commissioning of the goods supplied. Besides standard accessories as per normal industry practice, following accessories must be part of supply and cost should be included in bid price: INSTALLATION, COMMISIONING, TESTING CONFIGURATION, TRAINING .

Experience Criteria: The Bidder or its OEM {themselves or through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any Central / State Govt Organization / PSU for 1 year before the bid opening date. Copies of relevant contracts to be submitted along with bid in support of having supplied some quantity during each of the year. In case of bunch bids, the primary product having highest value should meet this criterion.

Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD should be made in favour of ESI FUND ACCOUNT NO. 1 payable at INDORE, MADHYA PRADESH . After award of contract, Successful Bidder can upload scanned copy of the DD in place of PBG and has to ensure delivery of hard copy to the original DD to the Buyer within 15 days of award of contract.

IMPORTED PRODUCTS: In case of imported products, OEM or Authorized Seller of OEM should have a registered office in India to provide after sales service support in India. The certificate to this effect should be submitted.

Bidder / OEM has to give an undertaking that after expiry of warranty period, it will provide Comprehensive Maintenance Service for next 3 years for the offered products at the rate not more than 10 % of contract price per annum. Buyer reserves the right to enter into a CMC agreement with the Successful Bidder / OEM after expiry of the Warranty period at above mentioned rate and the payment for the CMC charges would be made Quarterly after rendering of the CMC Services of the relevant CMC period. Performance Security of the successful bidder shall be forfeited if it fails to accept the CMC contract when called upon by the buyer. CMC would include cost of REPAIR, MAINTENANCE, SPARE PARTS AND CONSUMABLE IF APPLICABLE (Upload the undertaking). The original Performance Security of contract will be returned only after submission and verification of AMC Performance Security for 5% of total CMC value valid up to CMC period plus 2 months (if there is no other claim).

Warranty period of the supplied products shall be 3 years from the date of final acceptance of goods or after completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to be uploaded along with the bid.

Over and above the normal Warranty terms as per GeM GTC, the successful bidder / OEM shall have to provide Comprehensive Warranty during the entire Standard warranty period as per contract. : The comprehensive warranty shall be covering the following scope REPAIR, MAINTENANCE, SPARE PARTS AND CONSUMABLES IF APPLICABLE (Upload an undertaking with the bid confirming compliance by the bidder if Bidder is taking onus of this compliance. In case OEM is taking onus of this compliance, OEM undertaking is to be uploaded along with Bidder undertaking)

Successful bidder will have to ensure that adequate number of dedicated technical service personals / engineers are designated / deployed for attending to the Service Request in a time bound manner and for ensuring Timely Servicing / rectification of defects during warranty period, as per Service level agreement indicated in the relevant clause of the bid.

Timely Servicing / rectification of defects during warranty period: After having been notified of the defects / service requirement during warranty period, Seller has to complete the required Service / Rectification within 3 days time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of Unit Price of the product shall be charged as penalty for each week of delay from the seller. Seller can deposit the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the Performance Security (PBG).Cumulative Penalty cannot exceed more than 10% of the total contract value after which the Buyer shall have the right to get the service / rectification done from alternate sources at the risk and cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-imberse the cost of such service / rectification to the Buyer.

Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 days of award of contract. Payment shall be released only after submission of documentary evidence of having Functional Service Centre.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Malicious Code Certificate: The seller should upload following certificate in the bid:-

• (a)This is to certify that the Hardware and the Software being offered, as part of the contract, does not contain Embedded Malicious code that would activate procedures to :-
• (i)Inhibit the desires and designed function of the equipment.
• (ii)Cause physical damage to the user or equipment during the exploitation.
• (iii)Tap information resident or transient in the equipment/network.
• (b)The firm will be considered to be in breach of the procurement contract, in case physical damage, loss of information or infringements related to copyright and Intellectual Property Right (IPRs) are caused due to activation of any such malicious code in embedded software.

Buyer Added text based ATC clauses

• 1.The bidder and the principal company should have a good reputation and never been black - listed or de barred in any state and central government organization. Upload the undertaking 2.OEM Authorization can be verified at any point of time during evaluation of bid, if any misconduct/falsific ation/forged certificate is found in documents then it will liable to rejection of bid and accordingly legal acti on will be taken.
• 3.Annexure -I Performance (on Bidder Letter-head) Performance Statement of Supplies during at least one of the last three financial years ( 2023-2024, 2024-2025 and 2025-2026) before the bid opening date Tender Document No. Tend No./ xxxx; Tender Title: GOODS Bidder's Name [Address and Contact Details] Bidder's Reference No. Date.......... · The Bidder or its OEM {themselves or through re-seller(s)} should have supplied same or similar C ategory Ophthalmic Operating Table Products for 80% of bid quantity, in at least one of the last t hree Financial years before the bid opening date to any Central / State Govt Organization / PSU. Cop ies of relevant contracts (proving supply of cumulative order quantity in any one of financial year) to be submitted along with bid in support of quantity supplied in the relevant years (2023-2024, 202 4-2025 and 2025-2026) Financial year. In case of bunch bids, the category related to primary pr oduct having highest bid value should meet this criterion. Provide the details in following format. Order issued by Contract Order No. & Date Qty ordered Quantity supplie d Completed/not Completed (Signature with date) (Name and designation) Duly authorized to sign bid for and on behalf of Name & address of Bidder and seal of company] 05.Representation Regarding the Bid Bidders having any representation or queries regarding the bid may submit the same through the GeM Po rtal as per the provisions applicable on the portal. In case a bidder wishes to submit any representation other than through the GeM Portal, such representati on must be submitted within 07 (Seven) days from the date of publication of the bid. No representation received after the expiry of the stipulated period of Seven (Seven) days shall be entertai ned or considered.
• 06.The Bidder shall comply all the government rules/instructions as applicable.
• 07.Checklist For the Tender as below- S.no . CHECKLIST YES/NO Page no 01 Experience Criteria: Experience Criteria: In respect of the filter a pplied for experience criteria, the Bidder or its OEM {themselves or through reseller(s)} should have regularly, manufactured and suppl ied same or similar Category Products Ophthalmic Operating Ta ble to any Central / State Govt Organization / PSU for number of Fi nancial years (Any One Year) of (2023-2024, 2024-2025 and 202 5-2026) as indicated above in the bid document before the bid ope ning date. Copies of relevant contracts to be submitted along with bid in support of having supplied some quantity during each of the Financial year for that Installation Reports/CRAC Copy/Supply proof any other similar document is needed. In case of bunch bids, the ca tegory of primary product having highest value should meet this cri terion. For the counting of experience contract /Purchase order date shall be considered for correspon ding financial Year.
• 2.Past Performance: The Bidder or its OEM {themselves or through re -seller(s)} should have supplied same or similar Category Products Ophthalmic Operating Table for 80% of bid quantity, in at least one of the last three Financial years before the bid opening date to any Central / State Govt Organization / PSU. Copies of relevant cont racts (proving supply of cumulative order quantity in any one finan cial year) to be submitted along with bid in support of quantity sup plied in the relevant (2023-2024, 2024-2025 and 2025-2026) F inancial year. In case of bunch bids, the category related to primar y product having highest bid value should meet this criterion. (Perf ormance also Submitted in the form of ANNEXURE-I attache d in ATC.) 03 Bidder Turnover Certificate- Bidder turnover criteria for last thre e financial years will be considered of 2022-2023, 2023- 2024 and 2024-2025. 04 OEM Turn Over Criteria: - OEM turnover criteria for last three financi al years will be considered of 2022-2023, 2023- 2024 and 2024-20 25. 05 OEM Authorization: - Wherever Authorized Distributors are submi tting the bid, Manufacturers Authorization Form (MAF)/Certificate wi th OEM details such as name, designation, address, e-mail Id and P hone No. required to be furnished along with the bid. (Authorization letter should be signed by the OEM on OEM’s letterhead and should be clearly mentioned the specific bid reference number and the dist ributor's details) 06 Data Sheet of the product offered (In case of any unexplained mismatch of technical parameters, the bid is liable for rejection.) 07 Three Year Warranty Declaration- Warranty period of the suppli ed products shall be 03 years from the date of final acceptance of g oods or after completion of installation, commissioning & testing of goods (if included in the scope of supply), at the consignee location . Upload undertaking. 08 3 Year CMC Undertaking- (Bidder / OEM has to give an undertaki ng that after expiry of warranty period, it will provide Comprehensi ve Maintenance Service (with calibration of the equipment if deeme d necessary) for next 3 years for the offered products at the rate no t more than 10% of contract price per annum.) Upload undertaki ng. 09 BIS/ISO/CDSCO any other relevant certificate as per tender docume nts and as per the specifications attached in the ATC. (If Applicable) 10 Self-attested copy of Valid PAN and GST 11 MII Preference-Those bidders who wants to MII preference the bid der must upload a certificate from the OEM regarding the percenta ge of the local content and the details of locations at which the loca l value addition is made along with their bid, failing which no purch ase preference shall be granted. 12 MSME Preference- If the bidder wants to avail the Purchase prefe rence, the bidder must be the manufacturer of the offered product i n case of bid for supply of goods. 13 Escalation Matrix For Service Support: Bidder/OEM must provide Es calation Matrix of Telephone Numbers for Service Support. & Servic e Center details at consignee location. 14 Bidder financial standing: The bidder should not be under liquidatio n; court receivership or similar proceedings should not be bankrupt . Bidder to upload undertaking to this effect with bid. Upload the Undertaking 15 The bidder and the principal company should have a good reputatio n and never been black - listed or debarred in any state and central government organization. Upload the Undertaking 16 Bidder Must Comply the following point while participation i n the bid. - If the bidder/contractor/supplier/seller or any employe e of the bidder/contractor/supplier/seller or any person acting on be half of the bidder/contractor/supplier/seller, either directly or indire ctly, is a relative of any of the officers/officials (regular/contractual) of Employees' State Insurance Corporation (ESIC), or alternatively, i f any relative of an officer/official of ESIC has financial interest/stak e in the bidder's/contractor's/supplier's/seller's firm, the same sha ll be disclosed by the bidder/contractor/supplier/seller at th e time of filing of the tender/participation in the procureme nt process . Failure to disclose this information shall result in cancellati on of the bidder’s participation. .