ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; DGX A100 Servers; OEM Authorised Service Provider

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation, address, e-mail Id and Phone No. required to be furnished along with the bid

Buyer Added text based ATC clauses After award of contract L1 bidder have to submit PBG within 15 days, failing which penalty @ 0. 1% per calendar day shall be imposed upto 10%, beyond that NIC reserves the right to cancel th e contract and L1 bidder shall be debarred for a period of 2 years from any procurement process in NIC. Note: - Bidders have to submit their EMD in Physical form before the closing date of bid at the following address: - National Informatics Center A-Block, CGO Complex, Lodhi Road, New delhi-110003 .