Entry And Mid Level Desktop Computer, A4 And Legal Size Multifunction Printer (MFP)

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

Scope of supply (Bid price to include all cost components) : Supply Installation Testing and Commissioning of Goods

• 3.Turnover Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria.
• 4.Turnover OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria. In case of bunch bids, the OEM of CATEGORY RELATED TO primary product having highest bid value should meet this criterion.

IMPORTED PRODUCTS: In case of imported products, OEM or Authorized Seller of OEM should have a registered office in India to provide after sales service support in India. The certificate to this effect should be submitted.

Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 days of award of contract. Payment shall be released only after submission of documentary evidence of having Functional Service Centre.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Buyer Added text based ATC clauses

• 1.Registered Office OEM/Seller must have a registered office in Kerala. The bidder shall furnish a val id GST registration certificate showing the address of the registered office in Ker ala.
• 2.Experience The bidder must have relevant experience in the supply and installation of the it ems listed in this bid. Attach at least three work order copies showing similar supply and installation e xecuted through the GeM portal in Kerala during FY 2023-24, 24-25& 25-26. Th e bidder/seller should have successfully supplied products of the same brand du ring the preceding two years and shall submit supporting documents as proof of such supplies.
• 3.Service Centre A functional service centre must be available in the consignee district. - The bidder shall submit address proof of the service centre. - The service centre should have qualified engineers for warranty support.
• 4.Product Validity The bidder shall quote only products that are not obsolete and are current OEM models with active warranty support.
• 5.Documentation Bidder’s offer is liable to be rejected if they fail to upload any of the required ce rtificates/documents mentioned in the bid, ATC, or corrigendum.
• 6.Certification Both the Vendor and OEM must be ISO-certified. Attach relevant ISO certificates .
• 7.OEM Warranty & Support The OEM warranty certificate must be submitted by the successful bidder at the time of delivery. - The seller shall guarantee rectification/replacement during the warranty perio
• d.- The seller must have a well-established installation, commissioning, training, a nd service network in India for prompt after-sales support.
• 8.Self-Certification The seller must upload a self-certification confirming adherence to all clauses m entioned in this ATC.
• 9.Buyer’s Rights The buyer reserves the right to accept or reject any bid based on the market su rvey or technical evaluation of the offered products.
• 10.Experience on GeM The bidder must have a minimum of 7 years’ experience on the GeM platform (a ttach documentary proof).
• 11.OEM Authorization The bidder should be either an Original Equipment Manufacturer (OEM) or an au thorized partner of the proposed products. A Manufacturer’s Authorization Form
• (MAF), specific to this tender and issued by the respective OEM, should be subm itted along with the bid.
• 12.Pricing The quoted price must be all-inclusive of supply, installation, and basic configur ation charges.
• 13.Compliance with Specifications The specifications mentioned in the tender represent the minimum essential re quirements. The bidder must ensure full compliance and attach product datash eets for verification.
• 14.Declaration The bidder shall submit a self-declaration on company letterhead stating that th e firm has not been blacklisted in GeM or by any government organization durin g the past five years.
• 15.Star Rating The bidder must have a minimum of 4-star (LBL) final GeM seller rating. Attach a screenshot as proof.
• 16.Demonstration After technical evaluation, the bidder shall provide an onsite demonstration of t he offered product at the buyer’s office, if requested.
• 17.Turnover The bidder shall submit CA-certified turnover details for the last three financial years (FY 2023-24, FY 2024 -25& FY 2025-26) as proof of financial capability and business performance.
• 18.BRAND Brands preferred : Desktop-Acer/Hp/Dell A4 MFP - Epson/Canon/Hp .