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OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

Bidders are advised to check applicable GST on their own before quoting. Buyer will not take any responsibility in this regards. GST reimbursement will be as per actuals or as per applicable rates (whichever is lower), subject to the maximum of quoted GST %.

Data Sheet of the product(s) offered in the bid, are to be uploaded along with the bid documents. Buyers can match and verify the Data Sheet with the product specifications offered. In case of any unexplained mismatch of technical parameters, the bid is liable for rejection.

Experience Criteria: The Bidder or its OEM {themselves or through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any Central / State Govt Organization / PSU for 2 years before the bid opening date. Copies of relevant contracts to be submitted along with bid in support of having supplied some quantity during each of the year. In case of bunch bids, the primary product having highest value should meet this criterion.

End User Certificate: Wherever Bidders are insisting for End User Certificate from the Buyer, same shall be provided in Buyer’s standard format only.

Installation, Commissioning, Testing, Configuration, Training (if any - which ever is applicable as per scope of supply) is to be carried out by OEM / OEM Certified resource or OEM authorised Reseller.

Non return of Hard Disk: As per Buyer organization’s Security Policy,Faulty Hard Disk of Servers/Desktop Computers/ Laptops etc. will not be returned back to the OEM/supplier against warranty replacement.

Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation, address, e-mail Id and Phone No. required to be furnished along with the bid

Scope of supply includes Training: Number of employees to be trained 250 , Place for Training As per Bid Document and Duration of training 10 days.

While generating invoice in GeM portal, the seller must upload scanned copy of GST invoice and the screenshot of GST portal confirming payment of GST.

Scope of supply (Bid price to include all cost components) : Supply Installation Testing Commissioning of Goods and Training of operators and providing Statutory Clearances required (if any)

• 12.Turnover Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria.
• 13.Turnover OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria. In case of bunch bids, the OEM of CATEGORY RELATED TO primary product having highest bid value should meet this criterion.

Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 days of award of contract. Payment shall be released only after submission of documentary evidence of having Functional Service Centre.

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

Successful bidder will have to ensure that adequate number of dedicated technical service personals / engineers are designated / deployed for attending to the Service Request in a time bound manner and for ensuring Timely Servicing / rectification of defects during warranty period, as per Service level agreement indicated in the relevant clause of the bid.

Warranty period of the supplied products shall be as given in specifications from the date of final acceptance of goods or after completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to be uploaded along with the bid.

Timely Servicing / rectification of defects during warranty period: After having been notified of the defects / service requirement during warranty period, Seller has to complete the required Service / Rectification within 7 days time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of Unit Price of the product shall be charged as penalty for each week of delay from the seller. Seller can deposit the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the Performance Security (PBG).Cumulative Penalty cannot exceed more than 10% of the total contract value after which the Buyer shall have the right to get the service / rectification done from alternate sources at the risk and cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-imberse the cost of such service / rectification to the Buyer.

Buyer Added text based ATC clauses S r. N

• o.Description
• 1.Company Registration Certificate: The bidder must submit a valid company registration certificate as proof of legal entity.
• 2.GST Certificate: The bidder must submit a valid GST registration certificate.
• 3.GST clearance certificate: Bidder must submit GST clearance certificate
• 4.PAN Card: The bidder is required to submit a valid PAN card along with the bid documents
• 5.EPBG The bidder must submit EPBG mandate details duly certified by their ban

k.

• 6.Annual Turnover Company/agency's last three financial years Annual Turnover given by CA with UDIN No – copies”, you'll need to prepare and submit a Turnover Certifica te for each of the following financial years: For FY 2022–23, 2023–24, and 2024–25
• 7.Net Worth Certificates Net Worth Certificates for the last three financial years For FY 2022–23, 2023–24, and 2024–25
• 8.Audited Financial Statements Audited Balance Sheet Profit & Loss Account For FY 2022–23, 2023–24, and 2024–25 Must be signed by a Chartered Accountant Include UDIN on each financial document
• 9.Udyam Registration Certificate Udyam Registration Certificate (New MSME registration under Govt. of India)
• 10.Certificate Submission Requirement The bidder must submit relevant certification documents for the items to be suppl ied. Acceptable certificates include, but are not limited to: ISO (International Organization for Standardization) Or other equivalent and relevant certifications applicable to the product.
• 11.Experience Criteria: The bidder must submit proof of experience in supplying similar product categories . This can be demonstrated by providing: Copies of purchase orders or contracts for similar products supplied to any C entral or State Government institutions.
• 12.Authorized Service Centre Requirement: The bidder or OEM should have an authorized service centre located in
• 13.Manufacturer Authorization: Wherever bids are submitted by Authorized Distributors, a Manufacturer Authori zation Form (MAF) or certificate must be furnished along with the bid as proof of authorization from the manufacturer.
• 14.Technical Compliance Statement: The bidder must submit a Technical Compliance Statement for the offered prod uct, duly signed and stamped by the authorized representative of the company/age ncy.
• 15.Product Catalogue Submission: The bidder must submit a detailed product catalogue that includes all relevant infor mation such as specifications, make, and model of the offered product.
• 16.Warranty Certificate: The bidder must submit a Warranty Certificate for the offered product, clearly sp ecifying the terms and duration of the warranty.
• 18.Non-Blacklisted Letter The firm and its owner have not been blacklisted by any government insti tution or on the GEM portal. The firm is not undergoing liquidation, court receivership, or any similar proceedings. The firm is not bankrupt or insolvent.
• 20.Bidder Confirmation We hereby confirm that our bid includes the complete scope of work, encompassin g all Supply, Services, and Composite Works, as detailed in the tender documents. We further confirm that our submission is fully compliant with the terms and conditi ons outlined in the subject tender.
• 21.TENDER ACCEPTANCE LETTER Bidder must submit Tender Acceptance Letter .

NET WORTH: Net Worth of the OEM should be positive as per the last audited financial statement.