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Facility Management Services - LumpSum Based - Government University Campus; Office Management Services; Cost Of Consumable To Be Reimbursed To Service Provider On Actual

Uttarakhand Open University Nainital

Higher Education Department Uttarakhand › Uttarakhand

Delivers to

Nainital, Uttarakhand

Overview

10 facts from the tender

Higher Education Department Uttarakhand published this services tender on GeM on 9 Oct 2026, for Nainital, Uttarakhand. The estimated value is ₹1.1 Cr and the EMD is ₹2.2 L. It closes on 19 Oct 2026, 5:00 pm IST. Bid number GEM/2026/B/8139169.

Timeline

  1. Published9 Oct 2026 · 4:47 pm

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
No
Total quantity
1

Buyer

Created by
uoudeepakk
Location
Nainital · Uttarakhand
Portal
GeM

Important dates

Published
9 Oct 2026, 4:47 pm IST
Closes
19 Oct 2026, 5:00 pm IST

Service scope & delivery

1 service · 1 delivery location

Item 1

Facility Management Services - LumpSum Based - Government University Campus; Office Management Services; Cost Of Consumable To Be Reimbursed To Service Provider On Actual

Service basisProject / Lumpsum Based
Delivery location

263139,Uttarakhand Open University, Teen Pani Bypass, Behind TP Nagar, Haldwani

Specifications & requirements · 7
Specif icatio n
मूWय/ Values
Type of Premis es
Government University Campus
Type of service s require d
Office Management Services
Cost for Consu mables/Materia ls
Cost of consumable to be reimbursed to service provider on actual
Service compo nent
Front Desk Management , Mail Management/ Runner , Visitor Management & Access Control , Work Routine Services (other than healthcare facility) , laboratory , Administrative and Office Management Services, Digital Record and Information Management Services, Student Examination and Stakeholder Support Services, Comliance Confidentiality and Quality Assurance Services
Minimum Floor Price defined by Buyer
Yes
Core
10882825

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)

Eligibility

Experience

3 years

Min. turnover

₹55 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
₹220,000
Performance guarantee
5% for 12 months
Offer validity
90 days
Contract period
1 Year(s)

Payment terms

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

03

Service & Support

View PDF · p. 6

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

04

Service & Support

View PDF · p. 6

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

05

Certificates

View PDF · p. 6

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on their own and then claim payment from Buyer alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done to staff.

  • 7.Past Project Experience Proof for Past Experience and Project Experience clause: For fulfilling the experience criteria any one of the following documents may be considered as valid proof for meeting the experience criteria:a. Contract copy along with Invoice(s) with self-certification by the bidder that service/supplies against the invoices have been executed.b. Execution certificate by client with contract value.c. Any other document in support of contract execution like Third Party Inspection release note, etc.Proof for Past Experience and Project Experience clause: For fulfilling the experience criteria any one of the following documents may be considered as valid proof for meeting the experience criteria:a. Contract copy along with Invoice(s) with self-certification by the bidder that service/supplies against the invoices have been executed.b. Execution certificate by client with contract value.c. Any other document in support of contract execution like Third Party Inspection release note, etc.
08

Forms of EMD and PBG

View PDF · p. 7

Bidders can also submit the EMD with Account Payee Demand Draft in favour of Finance Controller payable at Haldwani . Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

09

Buyer Added Bid Specific ATC

View PDF · p. 7

Buyer Added text based ATC clauses Mandatory Additional Terms & Conditions for Tender- 1-Eligibility Criteria Eʟɪɢɪʙɪʟɪᴛʏ Cʀɪᴛᴇʀɪᴀ ꜰᴏʀ Bɪᴅᴅᴇʀꜱ • Tʜᴇ ʙɪᴅᴅᴇʀ ᴍᴜꜱᴛ ᴘᴏꜱꜱᴇꜱꜱ ᴠᴀʟɪᴅ ʀᴇɢɪꜱᴛʀᴀᴛɪᴏɴꜱ ᴜɴᴅᴇʀ GST, PAN, EPF & ESI Aᴄᴛꜱ, ᴀɴᴅ Lᴀʙᴏᴜʀ Dᴇᴘᴀʀᴛᴍᴇɴᴛ R egistration Certificates. • Tʜᴇ ʙɪᴅᴅᴇʀ ᴍᴜꜱᴛ ꜱᴜʙᴍɪᴛ ᴀɴ Aꜰꜰɪᴅᴀᴠɪᴛ ᴏɴ ᴀ Nᴏɴ-Jᴜᴅɪᴄɪᴀʟ Sᴛᴀᴍᴘ Pᴀᴘᴇʀ ᴏꜰ ₹100/-, ᴅᴜʟʏ ɴᴏᴛᴀʀɪᴢᴇᴅ, ᴅᴇᴄʟᴀʀɪɴ ɢ ᴛʜᴀᴛ:

  • 1.Tʜᴇ ꜱᴇʀᴠɪᴄᴇ ᴘʀᴏᴠɪᴅᴇʀ ᴏʀ ɪᴛꜱ ꜰɪʀᴍ ʜᴀꜱ ɴᴏᴛ ʙᴇᴇɴ ʙʟᴀᴄᴋʟɪꜱᴛᴇᴅ ʙʏ ᴀɴʏ Gᴏᴠᴇʀɴᴍᴇɴᴛ ᴀɢᴇɴᴄʏ/ᴅᴇᴘᴀʀᴛᴍᴇɴᴛ.
  • 2.Nᴏ ᴄʀɪᴍɪɴᴀʟ ᴘʀᴏᴄᴇᴇᴅɪɴɢꜱ ᴀʀᴇ ᴘᴇɴᴅɪɴɢ ᴀɢᴀɪɴꜱᴛ ᴛʜᴇ ꜱᴇʀᴠɪᴄᴇ ᴘʀᴏᴠɪᴅᴇʀ, ᴛʜᴇ ꜰɪʀᴍ, ᴏʀ ɪᴛꜱ ᴘᴀʀᴛɴᴇʀꜱ/ᴅɪʀᴇᴄᴛᴏʀꜱɪ ɴ ᴀɴʏ ᴄᴏᴜʀᴛ ᴏꜰ ʟᴀᴡ. Bidder must submit the original physical (paper) affidavit to the specified office within 2 days of the final bi d deadline. Otherwise bidder will be rejected. • Pʀᴏᴏꜰ ᴏꜰ ᴇxᴘᴇʀɪᴇɴᴄᴇ ᴏꜰ ᴘʀᴏᴠɪᴅɪɴɢ ᴍᴀɴᴘᴏᴡᴇʀ ꜱᴇʀᴠɪᴄᴇꜱ ᴏʀ ꜱɪᴍɪʟᴀʀ ꜱᴇʀᴠɪᴄᴇ ᴛᴏ Gᴏᴠᴇʀɴᴍᴇɴᴛ Dᴇᴘᴀʀᴛᴍᴇɴᴛꜱ/Iɴᴛɪ ᴛᴜᴛɪᴏɴꜱ/Pᴜʙʟɪᴄ Sᴇᴄᴛᴏʀ Uɴɪᴛ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴꜱ of Three ʏᴇᴀʀꜱ. • Tʜᴇ ʙɪᴅᴅᴇʀ ᴍᴜꜱᴛ ʜᴀᴠᴇ ᴀ ʀᴇɢɪꜱᴛᴇʀᴇᴅ ᴏʀ ʙʀᴀɴᴄʜ ᴏꜰꜰɪᴄᴇ ɪɴ Uᴛᴛᴀʀᴀᴋʜᴀɴᴅ ᴘʀɪᴏʀ ᴛᴏ ᴛʜᴇ ʙɪᴅ ᴘᴜʙʟɪꜱʜɪɴɢ ᴅᴀᴛᴇ. P ʀᴏᴏꜰ ꜱᴜᴄʜ ᴀꜱ ꜱʜᴏᴘꜱ ᴀɴᴅ ᴇꜱᴛᴀʙʟɪꜱʜᴍᴇɴᴛ or ᴄᴏᴘʏ ᴏꜰ ʀᴇɴᴛ ᴀɢʀᴇᴇᴍᴇɴᴛ or GST or Labour department Registratio n Certificate ᴍᴜꜱᴛ ʙᴇ ꜱᴜʙᴍɪᴛᴛᴇᴅ. • In a financial bid, if two or more bidders quote an identical L1 rate, the firm with the maximum turnover will be selected for the final award. If, even after this, the turnover of two or more bidders is found to be id entical, then in such a situation, the firm with greater experience will be awarded the tender.The Draw of L ots (DoL) procedure shall be adopted only after the terms and conditions governing MSEs have been duly c onsidered.
  • 2.Pᴇʀɪᴏᴅ ᴏꜰ Cᴏɴᴛʀᴀᴄᴛ • Tʜᴇ ᴄᴏɴᴛʀᴀᴄᴛ ꜱʜᴀʟʟ ʙᴇ ᴠᴀʟɪᴅ ꜰᴏʀ ᴏɴᴇ ʏᴇᴀʀ, ᴇxᴛᴇɴᴅᴀʙʟᴇ ᴜᴘ ᴛᴏ ᴛᴡᴏ ʏᴇᴀʀꜱ ʙᴀꜱᴇᴅ ᴏɴ ꜱᴀᴛɪꜱꜰᴀᴄᴛᴏʀʏ ᴘᴇʀꜰᴏʀᴍᴀɴ ᴄᴇ ᴀɴᴅ ᴍᴜᴛᴜᴀʟ ᴀɢʀᴇᴇᴍᴇɴᴛ ᴏɴ ᴛʜᴇ ꜱᴀᴍᴇ ᴛᴇʀᴍꜱ ᴀɴᴅ ᴄᴏɴᴅɪᴛɪᴏɴꜱ. • Iꜰ ᴛʜᴇʀᴇ ɪꜱ ᴀɴ ɪɴᴄʀᴇᴀꜱᴇ ᴏʀ ᴅᴇᴄʀᴇᴀꜱᴇ ɪɴ ᴛʜᴇ Sᴄᴏᴘᴇ ᴏꜰ Wᴏʀᴋ ᴅᴜʀɪɴɢ ᴛʜᴇ ᴄᴏɴᴛʀᴀᴄᴛ ᴘᴇʀɪᴏᴅ, ᴛʜᴇ ᴄᴏɴᴛʀᴀᴄᴛ ᴀᴍᴏ ᴜɴᴛ will ʙᴇ ɪɴᴄʀᴇᴀꜱᴇᴅ ᴏʀ ᴅᴇᴄʀᴇᴀꜱᴇᴅ ᴘʀᴏᴘᴏʀᴛɪᴏɴᴀʟʟʏ.
  • 3.Dᴇᴘʟᴏʏᴍᴇɴᴛ • Tʜᴇ ᴀɢᴇɴᴄʏ ꜱʜᴀʟʟ ᴇɴꜱᴜʀᴇ ᴘᴜɴᴄᴛᴜᴀʟɪᴛʏ, ᴅɪꜱᴄɪᴘʟɪɴᴇ ᴀɴᴅ ᴘʀᴏᴘᴇʀ ᴄᴏɴᴅᴜᴄᴛ ᴏꜰ ᴀʟʟ ᴅᴇᴘʟᴏʏᴇᴅ ᴍᴀɴᴘᴏᴡᴇʀ.
  • 4.Pᴀʏᴍᴇɴᴛ Tᴇʀᴍꜱ • Pᴀʏᴍᴇɴᴛ ꜱʜᴀʟʟ ʙᴇ ᴍᴀᴅᴇ ᴍᴏɴᴛʜʟʏ ᴜᴘᴏɴ ꜱᴜʙᴍɪꜱꜱɪᴏɴ ᴏꜰ ᴀᴛᴛᴇɴᴅᴀɴᴄᴇ ʀᴇᴄᴏʀᴅꜱ ᴠᴇʀɪꜰɪᴇᴅ ʙʏ ᴛʜᴇ ᴄᴏɴᴄᴇʀɴᴇᴅ ᴏꜰꜰɪᴄ ᴇʀ, ɪɴᴠᴏɪᴄᴇ ʀᴀɪꜱᴇᴅ ʙʏ ᴛʜᴇ ᴀɢᴇɴᴄʏ, ᴀɴᴅ ᴘʀᴏᴏꜰ ᴏꜰ EPF, ESI, ᴀɴᴅ GST ᴅᴇᴘᴏꜱɪᴛꜱ ꜰᴏʀ ᴛʜᴇ ᴘʀᴇᴠɪᴏᴜꜱ ᴍᴏɴᴛʜ.
  • 5.Wᴀɢᴇꜱ & Sᴛᴀᴛᴜᴛᴏʀʏ Cᴏᴍᴘʟɪᴀɴᴄᴇ • Tʜᴇ ᴀɢᴇɴᴄʏ ꜱʜᴀʟʟ ᴘᴀʏ ᴡᴀɢᴇꜱ ɴᴏᴛ ʟᴇꜱꜱ ᴛʜᴀɴ ᴛʜᴇ Mɪɴɪᴍᴜᴍ Wᴀɢᴇꜱ ɴᴏᴛɪꜰɪᴇᴅ ʙʏ ᴛʜᴇ Lᴀʙᴏᴜʀ Dᴇᴘᴀʀᴛᴍᴇɴᴛ ᴏꜰ G ᴏᴠᴛ. ᴏꜰ Uᴛᴛᴀʀᴀᴋʜᴀɴᴅ. If the Labour Department rates are increased, the total contract value will be increas ed proportionately. • Tʜᴇ ᴀɢᴇɴᴄʏ ꜱʜᴀʟʟ ᴇɴꜱᴜʀᴇ ᴛɪᴍᴇʟʏ ᴅᴇᴘᴏꜱɪᴛ ᴏꜰ EPF, ESI, Gʀᴀᴛᴜɪᴛʏ, GST, ᴀɴᴅ ᴀʟʟ ᴏᴛʜᴇʀ ꜱᴛᴀᴛᴜᴛᴏʀʏ ᴅᴜᴇꜱ. • Aɴʏ ᴠɪᴏʟᴀᴛɪᴏɴ ᴏꜰ ʟᴀʙᴏᴜʀ ʟᴀᴡꜱ ꜱʜᴀʟʟ ʙᴇ ᴛʜᴇ ꜱᴏʟᴇ ʀᴇꜱᴘᴏɴꜱɪʙɪʟɪᴛʏ ᴏꜰ ᴛʜᴇ ᴀɢᴇɴᴄʏ. • Iꜰ ᴀɴʏ ɴᴇᴡ ᴛᴀx ɪꜱ ɪɴᴛʀᴏᴅᴜᴄᴇᴅ ɪɴ ᴛʜᴇ ꜰᴜᴛᴜʀᴇ, ᴛʜᴇ ꜱᴀᴍᴇ ꜱʜᴀʟʟ ᴀʟꜱᴏ ʙᴇ ʀᴇɪᴍʙᴜʀꜱᴇᴅ ʙʏ ᴛʜᴇ Uɴɪᴠᴇʀꜱɪᴛʏ as per Sᴜʙᴍɪꜱꜱɪᴏɴ ᴏꜰ ᴘʀᴏᴏꜰ.
  • 6.Cᴏɴꜰɪᴅᴇɴᴛɪᴀʟɪᴛʏ • Tʜᴇ ᴀɢᴇɴᴄʏ ᴀɴᴅ ɪᴛꜱ ᴘᴇʀꜱᴏɴɴᴇʟ ᴍᴜꜱᴛ ᴍᴀɪɴᴛᴀɪɴ ꜱᴛʀɪᴄᴛ ᴄᴏɴꜰɪᴅᴇɴᴛɪᴀʟɪᴛʏ ᴏꜰ ᴀʟʟ ᴏꜰꜰɪᴄɪᴀʟ ᴅᴀᴛᴀ, ᴅᴏᴄᴜᴍᴇɴᴛꜱ, ᴀɴ ᴅ ʀᴇᴄᴏʀᴅꜱ ʜᴀɴᴅʟᴇᴅ ᴅᴜʀɪɴɢ ᴅᴜᴛʏ.
  • 7.Aʀʙɪᴛʀᴀᴛɪᴏɴ Iɴ ᴄᴀꜱᴇ ᴏꜰ ᴀ ᴅɪꜱᴘᴜᴛᴇ, ᴛʜᴇ ᴍᴀᴛᴛᴇʀ ꜱʜᴀʟʟ ʙᴇ ʀᴇꜰᴇʀʀᴇᴅ ᴛᴏ ᴛʜᴇ VC ᴏꜰ UOU Hᴀʟᴅᴡᴀɴɪ, ᴡʜᴏꜱᴇ ᴅᴇᴄɪ ꜱɪᴏɴ ꜱʜᴀʟʟ ʙᴇ ꜰɪɴᴀʟ ᴛᴏ ᴛʜᴇ ᴇxᴛᴇɴᴛ ᴘᴇʀᴍɪᴛᴛᴇᴅ ʙʏ ʟᴀᴡ. • Tʜᴇ ᴊᴜʀɪꜱᴅɪᴄᴛɪᴏɴ ꜰᴏʀ ʟᴇɢᴀʟ ᴘʀᴏᴄᴇᴇᴅɪɴɢꜱ ꜱʜᴀʟʟ ʙᴇ Uᴛᴛᴀʀᴀᴋʜᴀɴᴅ.
  • 8.Dᴇᴘᴀʀᴛᴍᴇɴᴛ’ꜱ Rɪɢʜᴛꜱ • Tʜᴇ Dᴇᴘᴀʀᴛᴍᴇɴᴛ ʀᴇꜱᴇʀᴠᴇꜱ ᴛʜᴇ ʀɪɢʜᴛ ᴛᴏ ᴀᴄᴄᴇᴘᴛ ᴏʀ ʀᴇᴊᴇᴄᴛ ᴀɴʏ ʙɪᴅ, ɪɴ ᴡʜᴏʟᴇ ᴏʀ ɪɴ ᴘᴀʀᴛ, ᴡɪᴛʜᴏᴜᴛ ᴀꜱꜱɪɢɴɪɴɢ ᴀɴʏ ʀᴇᴀꜱᴏɴ. • Tʜᴇ Dᴇᴘᴀʀᴛᴍᴇɴᴛ’ꜱ ᴅᴇᴄɪꜱɪᴏɴ ꜱʜᴀʟʟ ʙᴇ ꜰɪɴᴀʟ ᴀɴᴅ ʙɪɴᴅɪɴɢ ᴏɴ ᴀʟʟ ʙɪᴅᴅᴇʀꜱ. .

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