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MFD Colour Printer With Stand, Desktop PC, Kiosk

Indian Army

Ministry of Defence › Department of Military Affairs

Delivers to

North 24 Parganas, West Bengal

Overview

10 facts from the tender

Ministry of Defence published this goods tender on GeM on 14 Oct 2026, for North 24 Parganas, West Bengal. No EMD is required. It closes on 26 Oct 2026, 10:00 am IST. Bid number GEM/2026/B/8153424.

Timeline

  1. Published14 Oct 2026 · 7:17 pm

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
No
Total quantity
3

Buyer

Created by
buyer122ibgpu
Location
North 24 Parganas · West Bengal
Portal
GeM

Important dates

Published
14 Oct 2026, 7:17 pm IST
Closes
26 Oct 2026, 10:00 am IST

Items & delivery

3 items · Address masked by GeM

Delivery location · all items

***********North 24 parganas

GeM masks the full address in this document.

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate

Eligibility

Experience

3 years

Past performance

20%

of the bid quantity

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption
  • MII preference: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
Not required
Offer validity
30 days

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to increase the ordered quantity up to 25% of the contracted quantity during the currency of the contract at the contracted rates. The delivery period of quantity shall commence from the last date of original delivery order and in cases where option clause is exercised during the extended delivery period the additional time shall commence from the last date of extended delivery period. The additional delivery time shall be (Increased quantity ÷ Original quantity) × Original delivery period (in days), subject to minimum of 30 days. If the original delivery period is less than 30 days, the additional time equals the original delivery period. The Purchaser may extend this calculated delivery duration up to the original delivery period while exercising the option clause. Bidders must comply with these terms.

Bidder shall submit the following documents along with their bid for Vendor Code Creation:

  • a.Copy of PAN Card.
  • b.Copy of GSTIN.
  • c.Copy of Cancelled Cheque.
  • d.Copy of EFT Mandate duly certified by Bank.

Installation, Commissioning, Testing, Configuration, Training (if any - which ever is applicable as per scope of supply) is to be carried out by OEM / OEM Certified resource or OEM authorised Reseller.

Non return of Hard Disk: As per Buyer organization’s Security Policy,Faulty Hard Disk of Servers/Desktop Computers/ Laptops etc. will not be returned back to the OEM/supplier against warranty replacement.

Malicious Code Certificate: The seller should upload following certificate in the bid:-

  • (a)This is to certify that the Hardware and the Software being offered, as part of the contract, does not contain Embedded Malicious code that would activate procedures to :-
  • (i)Inhibit the desires and designed function of the equipment.
  • (ii)Cause physical damage to the user or equipment during the exploitation.
  • (iii)Tap information resident or transient in the equipment/network.
  • (b)The firm will be considered to be in breach of the procurement contract, in case physical damage, loss of information or infringements related to copyright and Intellectual Property Right (IPRs) are caused due to activation of any such malicious code in embedded software.

Products supplied shall be nontoxic and harmless to health. In the case of toxic materials, Material Safety Data Sheet may be furnished along with the material.

  • 8.Turnover Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the average turnover in respect of the completed financial years after the date of constitution shall be taken into account for this criteria.
09

Service & Support

View PDF · p. 6

Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one within 30 days of award of contract. Payment shall be released only after submission of documentary evidence of having Functional Service Centre.

10

Service & Support

View PDF · p. 6

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

11

Service & Support

View PDF · p. 6

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

Warranty period of the supplied products shall be 1 years from the date of final acceptance of goods or after completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to be uploaded along with the bid.

13

Certificates

View PDF · p. 6

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

14

Buyer Added Bid Specific ATC

View PDF · p. 7

Buyer Added text based ATC clauses ADDITIONAL TERMS & CONDITIONS (ATC) Procurement of IT Hardware & Allied Equipment through GeM

  • 1.Scope of Procurement The procurement shall be carried out strictly as per the specifications, quantities, technical parameters an d other requirements mentioned in the GeM Bid/BOQ.
  • 2.Mandatory Pre-Bid Meeting Attendance at the Pre-Bid Meeting is mandatory for all prospective bidders intending to participate in the b id. All prospective bidders shall attend the Pre-Bid Meeting through their authorised representative on the dat e, time and venue notified by the Buyer. The Buyer/authorised representative shall issue a Pre-Bid Participation/Attendance Certificate to the bidder /authorised representative who attends the meeting. The bidder shall upload the duly issued Pre-Bid Participation/Attendance Certificate along with its bid docu ments. Failure to attend the mandatory Pre-Bid Meeting and/or failure to submit the prescribed Pre-Bid Participati on/Attendance Certificate shall render the bid liable for rejection as non-responsive, subject to the prevaili ng GeM GTC/STC and applicable Government procurement rules. The Pre-Bid Meeting shall be conducted uniformly for all prospective bidders and shall be intended to clarif y the technical specifications, scope of supply, delivery, installation, warranty, after-sales support and othe r requirements of the bid.
  • 3.OEM Authentication / Authorisation The bidder shall ensure that all products offered are genuine, brand new, unused and sourced through the authorised supply channel of the respective OEM. Where applicable and permissible under the prevailing GeM provisions, the bidder shall submit an OEM Aut horisation Certificate (OAC) issued by the concerned OEM specifically identifying: Name of the OEM Name of the bidder Product/Model offered Authorisation for participation in the subject procurement Warranty and after-sales support commitment Name, designation, official email ID and contact details of the authorised OEM signatory. The OEM Authorisation Certificate shall be verifiable from the OEM through its official domain/email or oth er verifiable means. Where the applicable GeM product category/GeM provisions provide for OEM verification or do not require a separate OEM Authorisation Certificate, the applicable GeM mechanism shall prevail.
  • 4.OEM Verification The Buyer reserves the right, wherever applicable and permissible under GeM, to independently verify the authenticity of the offered products and the OEM relationship/authorisation directly with the respective OE
  • M.Submission of any false, forged, fabricated, misleading or unverifiable OEM document may result in rejecti on of the bid and further action as permissible under applicable GeM rules.
  • 5.Product Authenticity All products supplied shall: Be brand new and unused. Be genuine OEM products. Not be refurbished, reconditioned or used products. Carry original OEM serial numbers wherever applicable. Be supplied with applicable OEM warranty. Conform exactly to the approved make, model and technical specifications.
  • 6.Technical Compliance The bidder shall submit a Point-to-Point Technical Compliance Statement against the specifications prescri bed in the GeM Bid/BOQ. The bidder shall clearly indicate the Make, Exact Model Number and offered specifications for each item. Any deviation from the prescribed specifications shall be clearly declared by the bidder.
  • 7.Make & Model The bidder shall clearly mention the OEM Make and exact Model Number of every product offered. The products supplied shall correspond to the make/model quoted and accepted in the bid. Any change in make/model shall require prior approval of the Buyer and shall be subject to the applicable GeM provisions.
  • 8.Installation & Commissioning Where applicable, the quoted price shall include supply, transportation, installation, configuration, testing, commissioning and demonstration, complete in all respects, as specified in the GeM Bid/BOQ. No additional charges shall be payable for activities forming part of the specified scope of supply.
  • 9.Warranty & After-Sales Support The successful bidder shall provide the warranty as specified in the GeM Bid/BOQ. The bidder/OEM shall provide appropriate after-sales service, technical support and warranty assistance a s applicable.
  • 10.Documents at the Time of Supply The successful bidder shall provide, wherever applicable: Original Tax Invoice OEM Warranty Certificate Serial Number/Product Details Installation/Commissioning Report OEM/Authorised Service Support Details User Manuals and relevant documentation Other documents specified in the GeM Bid.
  • 11.Inspection & Acceptance The supplied items shall be subject to inspection and verification by the Buyer/Consignee for conformity wi th the approved specifications, make/model, quantity, quality and other contractual requirements. Any item found non-compliant may be rejected/replaced in accordance with the applicable GeM terms and conditions.
  • 12.Compliance with GeM Terms All bidders shall comply with the prevailing GeM General Terms and Conditions (GTC), applicable Product/C ategory-specific STC and Bid-specific ATC, along with applicable Government procurement rules. .

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