Customized AMC/CMC For Pre-owned Products - Trama Center; Butter Fly Valve; Annual Maintenance Contract (AMC); As Per Requirements; Yes, Customized AMC/CMC For Pre-owned Products - Trama Center; Oxyg…

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

Buyer uploaded ATC document Click here to view the file.

• 3.Buyer Added Bid Specific SLA Text Clause(s) MANDATORY TENDER TERMS AND CONDITIONS Eligibility Criteria for Bidders All bidders participating in the tender must comply with the following mandator y eligibility criteria and submit the required supporting documents.
• 1.Relevant Experience The bidder must have proven experience in supplying goods or providing servic es in the same or a related field in same office address as specified in the tende
• r.Documentary evidence, such as relevant work orders, experience certificates, or other valid supporting documents, must be submitted along with the bid.
• 2.Minimum Work Order Value of ₹10,00,000/- The bidder must possess a work order issued by the same office/department for work of the same or a related nature, with a minimum work order value of ₹10, 00,000/- (Rupees Ten Lakh Only). A self-attested copy of the relevant work orde r must be submitted along with the bid.
• 3.Local Office and Service Centre The bidder must have a local office and service centre located within a radius of 5 kilometres from the concerned office/work location to ensure prompt service, technical support, and timely resolution of complaints. Documentary proof of th e local office and service centre, including address and ownership/valid tenancy details, must be submitted.
• 4.Availability of Service Engineer/Supervisor on a 24×7 Basis The bidder must nominate at least one qualified and experienced Service Engin eer or Supervisor who shall remain available 24 hours a day, 7 days a week, as required for the work. The bidder must provide the nominated person's name, t echnical qualifications, relevant experience, mobile number, and other necessar y contact details.
• 5.Police Verification Certificate The bidder must submit a valid Police Verification Certificate issued by the conc erned local police authority, as applicable under the tender requirements. The c ertificate must be valid and verifiable at the time of submission.
• 6.Physical Verification of Hard Copies of Documents The bidder must submit hard copies of all required documents to the designated local office for verification. The verified documents must be submitt ed with the bid within the prescribed timeline. The verification procedure and d eadline shall be determined by the competent tendering authority.
• 7.Mandatory Compliance and Rejection of Bid All the above-mentioned conditions and supporting documents are mandatory e ligibility requirements. Any bidder who fails to fulfil any of the prescribed eligibility criteria, fails to submit the required documents, or fails to comply with the tender conditions may be declared technically disqualified, and the bid may be rejected in accordance with the applicable procurement rules and tender pro visions.
• 8.Declaration of Authenticity The bidder shall ensure that all documents, certificates, work orders, and inform ation submitted with the bid are genuine, valid, accurate, and verifiable. If any d ocument or information is found to be false, misleading, or fabricated, appropri ate action may be taken by the tendering authority in accordance with the appli cable rules. Note: All bidders are advised to carefully examine the above conditions and en sure complete compliance before submitting their bids. No bidder shall be consi dered technically eligible unless all applicable mandatory requirements are fulfilled.