OBHS And Related Service For Railways (New Version 2.0) - Mechanised Coach Cleaning, Bio-Toilet Maintenance, OBHS, Depot Premises Cleaning For CnW Depot OKHA For The Period Of 2 Years Schedule I (Man…

Buyer Added text based ATC clauses SPECIAL CONDITIONS / SPECIFICATIONS OF CONT RACT (TECHNICAL)

• 1.Before quoting for the work, the tenderer is/are advised to contact the resp ective Sr. Section Engineers (Mechanical) at OKHA & also to visit the site pers onally to ascertain the quantum of work and other requirements, including m anpower, condition of the Automatic coach washing plant, and other local con ditions, including labor availability and their pay structure. Tenderer(s) shall also acquaint themselves with the local conditions, nature of work, and all oth er matters pertaining thereto.
• 2.This contract is for “Mechanised coach cleaning, Bio-Toilet maintenance, O BHS, Depot premises cleaning for C&W depot OKHA for the period of 2 years ”
• 3.The work pertains to cleaning and is round-the-clock in nature. The rakes will be attended on platform/pit/washing sidling/stabling /lines as per occupa ion.
• 4.Manpower requirement per day varies as per the examination schedule of rains. The actual requirement may be different from the average requiremen per day. Contractor shall depute the manpower on the actual schedule of exa mination. Shift-wise/train-wise deployment of manpower may be rationalized in consultation with the Railway Engineer or his representative. Suitable arran gements should be made by the contractor to ensure that a weekly rest is giv en to all employees.
• 5.The laborers engaged in internal and external cleaning, terminating clean ng shall diligently ensure that no garbage is discarded within the pit lines or s urrounding premises. All waste must be appropriately collected from the coac hes and meticulously segregated into biodegradable and non-biodegradable categories, thereafter being placed at their designated locations in an orderly manner. Upon the completion of their cleaning duties on rake, the laborers sh all thoroughly scrape the pit line pillars and rails to remove any oil or grease esidue in remaining duty hours. Additionally, they shall repaint the pit line pil ars, catwalk pillars, and the area beneath the catwalk with lime powder & bru sh, which shall be provided by the Contractor. The laborers have to do any o her work related to cleaning/cleaning of spare coaches as assigned by the Ra lway Engineers.
• 6.The manpower must be given at least a 01-day rest in a week as per labo laws. Contractor has to hire suitable manpower to take care of leave and rest givers.
• 7.A suitable arrangement should be made by the contractor to ensure that a weekly rest is given to all the employees. These staff can be distributed over the various shifts to undertake the work in consultation with the Railways.
• 8.Shift-wise/train-wise deployment of manpower may be done in consultation with the Engineer or his representative by considering the manpowe rationalization and train maintenance hours.
• 9.Machines and plants required during the operation of this contract are men tioned in this contract. These machines and plants are mandatory in nature a nd need to be installed initially or made available during work for the contrac period for the proper execution of the contracts. After the completion of t he contract period, all the machines can be taken back by the contra ctor.
• 10.The successful tenderer shall be required to submit the valid labour license for the total nos. of labour provided under the contract for executing this wo k prior to commencement of work.
• 11.The contractor shall submit Police Verification (online/offline) and Medica Fitness Certificates for engaged staff before deployment. For staff changes, p roof that online police verification has been initiated must be submitted befo e engagement, and final certificates should be submitted within 5 days of de ployment. Staff without valid documents shall not be deployed. These certific ates should be renewed periodically or as instructed by the contractor.
• 12.Contractor shall have to maintain all prescribed and necessary records rega rding day-to-day deployment of labour; activities & the payment should be m ade as per the Minimum Wages Act.
• 13.The contractor shall note that no compensation due to any loss of life or los s of material or any other account shall be given by the Railway Administratio
• n.The contractor shall have to pay all the compensation in case of any accide nt or injury to the labour.
• 14.The work shall be carried out in consultation with the Engineer-in-Charge o his authorized representative in such a manner that the running of traffic and other activities should not be interrupted.
• 15.The contractor shall arrange all the equipment, chemicals, consumables fo cleaning, disinfectants, and deodorant compounds at their own cost to be use
• d.The contractor should use only good-quality, reputable brand products as s pecified in the contract.
• 16.The Contractor should furnish complete details of the labour to be deployed with supervisor(s), giving the working timings as well as the rough estimate o f the persons to be deployed for the maintenance activities.
• 17.The contractor should ensure that all his labourers working in the Railway p remises are in proper uniform. The uniform should be approved or can be cha nged with the approval of Engineer-in-Charge or his representative before sta rting work.
• 18.The contractor should issue photo identity cards to all his labor under his n ame, designation, and signature, being engaged to carry out the work, includ ng the supervisor. These identity badges should be carried so that Railway Se curity can identify them.
• 19.The contractor should ensure that the dirt, litter, and other collected garba ge after the cleaning shall not be offloaded to nearby tracks and will be dispo sed of at the location as advised by the Railway administration. The contracto r shall have to use the suitable bags as specified to collect the garbage suitab ly tied before disposal at the nominated place. Liaising with state authority fo r proper disposal of all garbage with local municipality should be done by the contractor at his own cost. It should be ensured that garbage is disposed of w eekly.
• 20.The Contractor should ensure that the dirt, litter, and other filth collected a fter the cleaning shall not be offloaded to nearby Pit/ Washing lines/ stabling ines and will be dumped only at the nominated place as advised by Sr. Sectio n Engineer(C&W)/ Engineer In-charge. The entire Pit/ washing Line/ stabling l ne shall be cleaned after the completion of the Rake cleaning work.
• 21.Government rules/ Labour laws/ Regulations, including the prohibition of e mployment as manual scavengers & their Rehabilitation Act 2013, should be followed strictly by the contractor.
• 22.The quality of work will be closely monitored and shall be inspected daily b y the railway authorities. The contractor will not indulge in any unethical prac tices to compromise the quality of work. The contractor or his men will not us e any such means, which will affect the quality of work and may cause dama ge to the Railway property due to such practice, for which the contractor will be solely responsible. If any such incident takes place and the contractor is fo und responsible, recovery of damage will be done from the contractor, and th e Railway will reserve the right to terminate the Contract immediately.
• 23.The train may be late at times; the contractor shall have to make adequate arrangements to clean the train to the required standards within the available time.
• 24.The contractor should maintain the required consumables quantity on a mo nthly basis. The engineer’s representative may have access to check at any t me the consumables, concentrated chemicals, etc., to be used by the contrac tor for executing this work. The record of these consumables and chemicals s hall also be recorded by the contractor’s supervisors on a daily basis. The ma terials are to be stored at a defined location under the Joint custody of the co ntractor’s supervisor and the railway representative appointed by the Engine er-in-Charge. A list of materials is attached to this tender as an annexure, oth er than any material mentioned in the scope of work to be provided by the co ntractor at his own cost.
• 25.The Railway will allocate space for the contractor to store materials and cle aning equipment, but this space will not include a shed or lock room. It is the responsibility of the contractor to provide their lock room, shed, or porta-cab n for storing materials/workmen’s consumables, etc at their own expense. No additional payment will be provided by the railway for this purpose. It needs o be ensured that materials are properly stacked with industria racks/shelves.
• 26.Railway Administration will provide adequate space free of cost to the cont actor for keeping the material required for the day-to-day maintenance. The area/site shall be decided by the Railways & shall be binding on the contrac or. The water supplies for coach cleaning purposes shall be free of c ost to the contractor.
• 27.Contractual staff have to perform activities like Coach locking/Unlocking & cleaning of coaches can be done at another station OR depot in case of eme gency/unforeseen situation.
• 28.The contractor shall provide two all-in-one computers and printer for datab ase keeping of the staff and material, with stationery items as required, and t heir maintenance and upkeep. The specifications for the same should be as ollows: Computer: One set of computer system shall be provided by the Con tractor as per the specifications given in the IT and ancillary system.
• 29.Attendance records For cleaning work at the coaching depot, biometric attendance having face ecognition will be recorded. The contractor shall have to provide at least two pieces of equipment (one at the OKHA Coaching Depot, one at the OKHA Plat orm and one number of spares at the OKHA Depot) for bio-metric attendance (with facial recognition feature) of the labor engaged for this contract. This will be the basis for taking attendance for housekeeping staff as above.
• a)It is the responsibility of the contractor to ensure that the equipment is in goo d working condition every time.
• b)It is the responsibility of the contractor to ensure that the staff for cleaning ac tivities shall be well trained for operation and attendance on this equipment.
• c)Railway representatives may check the attendance records of the labors dep oyed by the contractor to ensure proper deployment as per the special terms and conditions of this document. The attendance shall be recorded daily by th e contractor’s supervisory staff in the Biometric system. The contractor shall submit the attendance recorded through the biometric system to the consign ees in non-editable format at the end of day and jointly sign with the railway representative.
• d)In Case of Exigency or due to any reason because of which biometric attendan ce cannot be taken, Offline attendance for a temporary basis can be allowed with the approval of a Competent Authority, i.e., Sr DME/RJT or his representa tive
• e)The bio-metric machine shall be installed under the Railway supervisor's custo dy and at a location confirmed by the railways.
• 30.The number of coaches to be cleaned per day may vary from the quantity mentioned in the schedule of work due to periodic augmentation of coaches n the train, introduction of new trains, or cancellation of existing trains.
• 31.No payment shall be allowed if the train is canceled or not attended. (Paym ent shall be made only for the actual work carried out during the month.)
• 32.No extra payment shall be made if the train is rescheduled, and as such the contractor/his supervisor shall verify daily the exact time slot for cleaning of he rake.
• 33.Nominated representatives of the Railway shall inspect the coaches after c eaning activities have been performed. The quality & quantity of work will be inspected daily for each rake. An objective and clear-cut system of checking or the quality of cleanliness for each item of work will be there. A scorecard s hall be filled during the quality assessment of work for each rake/coach as pe r the format.
• 34.The contractor should take utmost care to ensure that no damage to the ra ke/coaches / Railway Property takes place due to any act of workmen while c arrying out the work under this contract.
• 35.The contractor shall ensure water filling in all coaches of Primary/Seconda y/STR/PF returned trains or trains arriving at OKHA station & the water-filling hydrant along with its flexible pipe at OKHA platform/yard shall be repaired/re placed and maintained by the contractor during the currency of the contract.
• 36.The contractor shall instruct his labor to close the water hydrants during no n-use to avoid wastage of water. In no case should water be wasted. In case of leakages, the necessary penalty would be deducted from the running bill o f the contractor
• 37.The Contractor will be responsible for providing necessary training to his m en for the proper upkeep of all safety gadgets and materials to protect his me n from electric shock/short circuit/ accident. Workplace safety-related training to be given regarding how to work when there is work on the roof un der OHE, to be alert while shunting, use of PPE while working, handling of fitm ents near the electric board, etc. The railway shall not be responsible for any kind of mishap.
• 38.The contractor will have to produce necessary documentary proof in suppo rt of EPF, ESIC contribution made by him for individual employees and proof o f Bonus & Leave pay payment to individual employee with bill.
• 39.Contractors have to follow the Railway Board’s guideline vide 2016/EnHM/1 3/02 dated 19.11.2018 for payment of Bonus & Leave pay as under: Paymen of bonus 8.33% to employees who has worked for more than 30 days in an ac counting year and leave payment due @ 1 day for 20 days of continuous emp loyment.
• 40.Contractors have to upload and update every month LOA, workman details wage details and social liability contribution details on shramikkalyan portal, contractor must ensure timely payment of wages to all their deployed workers under this contract as per prevalent laws/act as laid down b y the government time to time otherwise bill may not be released. Th e contractor shall issue appointment letters & wage slips to each worker dep oyed under this contract as per format attached at Annexure-23 & Annexure 24 respectively
• 41.Bank payment of all contractual staff actually deployed must be ensured b y contractor in accordance with current minimum wage as fixed/notifie d by the CLC new Delhi time to time and proof to be submitted with bill o therwise bill will not be released.
• 42.The offer incorporated with deviations from tender conditions will not be considered for echnical or financial evaluation & may be rejected without assigning any reason.
• 43.Manpower deployment plan: Activity Minimum manpower to be depl oyed External washing of Primary & Secondary m aintenance coaches 0.2 men (Unskilled) per coach Internal cleaning of Primary & Secondary ma intenance coaches 0.45 men (Unskilled) per coach Water filling in PM, SM& Terminating/PF retu rn trains. 2 men (Unskilled) per rake Intensive Cleaning of Primary maintenance Coaches 1 Men (Unskilled) per Coach Internal cleaning of Terminating/PF return tr ains 0.45 men (Unskilled) per coach Supervisor (PM, SM& TM) 1 per rake (Skilled) Depot premises cleaning 8 men (Unskilled)per day OBHS 1 EHK & 1 per workstation of 3 coa ches*. Bio-Toilet Maintenance 1 Semi-skilled & 1 Skilled worker sh ould be deployed for every 45 bio-t oilets for PM trains Bio-Toilet Maintenance Slickline attention of Bio-toilet system @ 1 Skilled & 2 Unskilled pe r day for PM trains For FCE per maintenance (Bio-Toilet Maintenance) 1 Skilled & 2 Unskilled for 10 BT for PM trains For SCE per week (Bio-Toilet Maintenance) 1 Skilled & 2 Unskilled for 10 BT for PM trains Bio-Toilet Maintenance 2 Unskilled for SM trains Bio-Toilet Maintenance 2 Unskilled per shift for Terminatin g trains Rail Madad complaint monitoring 1 per shift per day (Skilled) Project Manager 1 per day (Highly Skilled) NOTE: -
• a)Besides, there will be one Project Manager (Skilled) of whole contract and on e supervisor (Semi-skilled) per rake of maintenance. The above indicated man power is bare minimum, the contractor may deploy more than above fo getting desired level of standard quality of work.
• b)1, 2, 3 or 4 Coaches = 01 Workstation and 5, 6 or 7 Coaches = 02 Workstatio n & so on. (Ref.- Item No.11 of Rly. Bd. Letter No.2006/M(C)/165/9, Dtd. -17.02 .2016
• c)Face detection-based Bio-metric attendance system is mandatory for all act vities of this contract. The output of attendance should be in non-editable fo mat like Pdf etc. Non availability of bio-metric attendance will be considered a s absent of worker and penalty will be imposed accordingly.
• d)It is mandatory to keep the record of bio-metric attendance on day-to-day ba sis in soft & hard copy duly signed by contractor & railway representatives.
• e)As per R. B’s letter highest category of minimum wage has to be considered or OBHS staffs. Therefore, minimum wage of highly skilled category has been considered for OBHS staffs.
• f)Where destruction, scarring, damage or defacing may occur as a result of op erations relating to cleaning activities, the same shall be repaired, replanted o r otherwise corrected at Contractor’s expense. All work areas shall be smooth ed and graded in a manner to confirm to natural appearance of the landscape as directed by the Engineer.
• g)All trees and shrubbery, which are not specifically required to be cleared or emoved for cleaning purposes, shall be preserved and shall be protected from any damage that may be caused by Contractor’s cleaning operations and equ pment. The removal of trees or shrubs will be permitted only after prior appro val by the Engineer. Trees shall not be used for anchorage. The Contractor sha ll be responsible for injuries to trees and shrubs caused by his operations. The term “injury” shall include, without limitation, bruising, scarring, tearing and b reaking of roots, trunks or branches. All injured trees and shrubs shall be resto red as nearly as practicable, without delay, to their original condition at Cont actor’s expenses.
• h)In the conduct of cleaning activities and operation of equipment, the Contrac tor shall utilize such practicable methods and devices as are reasonably availa ble to control, prevent and otherwise minimize air/noise pollution.
• i)Separate payment shall not be made for complying with provisions of this cla use and all cost shall be deemed to have been included in the price in the Bill of Quantities.
• j)Contractor shall use Environment friendly chemical/ detergents/ reagents for the purpose of Cleaning & housekeeping to the extent possible.
• k)Contractor shall submit Material safety data sheets & shall follow the instruct ons written in material safety data sheets. The handling & Storage of materia s shall also be done as per materials safety data sheets. " Manpower Cost shall include applicable minimum wages, statutory prov isions such as EPF, ESIC, Bonus, etc., minimum Service Charge of 3.85%, and GST @ 18%. Bids quoting an amount below ₹15,90,59,081.00 may be summarily rejected. ". " Bidders shall quote at least 70% of the Railway’s estimated cost for the “Other than Manpower” component, i.e. ₹1,69,79,639.33. Bids quoting a n amount below this threshold may be summarily rejected." (CRSE(CCG) WR Letter no: -No.M442/19/3 (Service Contracts.) Dt.30.04.2 025).
• 44.This contract is to be dealt with as per General Conditions of Cont ract for Services-January 2018 (i.e. GCC for Service, January-2018, Available on internet in public domain) with all latest amendments n conjunction with special conditions of contract. XX. In case of any contradiction between GCC for service, January-2018 & GTC of GeM then GCC for service, January-2018 will prevail with all latest amen dment & HQ instructions.
• 45.In Case of any Dispute, Railway decision will be final & binding for firm/contractor. The court jurisdiction area will be RAJKOT for the s ame.
• 46.This contract is to be dealt with as per General conditions of cont act for services- January 2018 (i.e. GCC for service, January-2018, A vailable on internet in public domain.) with all latest amendments n conjunction with special conditions of contract. SPECIAL CONDITION OF CONTRACT FOR CCC, OBHS & BIO-TOILET MAINTE NANCE AT C&W DEPOT OKHA
• 1.ACCESS ROUTE AND RIGHT OF WAY Existing route and other public roads may be used by the Contractor to carry out Cleaning &Housekeeping activities, with prior approval of the competent authority The Contractor shall pay the statutory vehicle license and permit fees for use of pu blic roads.Right of way to the work site shall be provided to the contractor and his employees. They shall always carry their photo identity card.
• 2.PROTECTION OF ENVIRONMENT The Contractor shall maintain ecological balance by preventing deforestation, wa er pollution and defacing of natural landscape. The Contractor shall, so conduct his cleaning operations, as to prevent any avoidable destruction, scarring or defacing of natural surroundings in the vicinity of work. In respect of ecological balance, the Contractor shall observe the following instructions.
• 3.ELECTRICITY, WATER AND GAS The Contractor shall make all necessary arrangements for tapping electricity from the nominated/existing electrical sockets/points. The Contractor shall provide all n ecessary cables, sockets, plugs, fittings and other accessories required for operat ng the machines at the Sick Line, Pit Line and Station. Wherever required, separat electrical connections shall be arranged by the Contractor as per the connected lo ad. All electrical installations and fittings shall conform to the applicable electrical standards and shall be shock-proof. The Contractor shall draw and utilize electricity strictly in accordance with the late st applicable IE Rules and IE Act , duly observing all prescribed safety precaution s The Contractor shall submit a detailed scheme indicating the estimated requireme nt of electricity and water for execution of the work. In case the electrical requirem ent indicated by the Contractor exceeds the available capacity of the Railway, the Contractor shall make his own alternative arrangements at his own cost. The Contractor shall also make his own arrangements for drawing water from the available water points to the respective working locations. Such arrangements shall be made without causing any damage, obstruction or disturbance to the Rai way premises, installations or existing services.
• 4.SUPPLY OF MATERIALS TOOLS, AND EQUIPMENT BY THE EMPLOYER No material, tools, and equipment shall be supplied by the Employer. The Contrac or has to arrange all tools, equipment as well as cleaning reagents and consumab es required for the work. The Contractor shall have to identify sources for supply o all such cleaning reagents and consumable materials and get them approved by th e engineer before use. The Contractor shall submit the sample to the in charge an d shall use only after the sample is approved. Nothing extra shall be payable to the Contractor on this account. The contractor should have the capacity to keep the eq uipment’s in good fettle.
• 5.SECURITY OF THE SITE Security arrangements for the work shall be in accordance with general requireme nts, and the Contractor shall confirm to such requirements and shall be held respo nsible for the action or inaction on the part of his staff, employees. If any employe of contractor is caught stealing Railway property, a fine of ₹50,000/- shall be impo ed on the contractor plus recovery of cost of material in addition to the police actio n against the housekeeping staff . Decision of Railway administration shall be final Contractor’s employees and representatives shall wear identification Badges (card s), uniforms, helmets, gum boots & other safety/protection wear as directed by in charge, and to be provided by the Contractor. Badges shall identify the Contractor and show the employee’s name and number and shall be worn at all times while a site. All vehicles used by the Contractor shall be clearly marked with the Contractor’s n ame and identification mark. Contractor shall submit the police verification of each employee and staff. In case, the employee is changed, then the contractor shall in orm Station Manager /Station controller and the Engineer and also submit the polic e verification of the new person. In case of theft of railway material by contractor’s staff, action as per RPUP Act will also be taken.
• 6.LABOUR LAWS The Contractor shall, if required by the Employer, deliver to the Engineer or to his office; a return in detail, in such form and at such intervals as the Employer may p rescribe, showing the number of labour employed in different categories by the Co ntractor on the Site. Para-31 may also be seen in this regard.
• 7.HOUSING FACILITIES The Contractor shall have to make his own arrangements for housing facilities for his staffs.
• 8.DUTIES, TAXES, ROYALTY, GST ETC AND CHANGE IN TAXES/DUTIES The Contractor shall ensure full compliance with tax laws of India with regard to th s contract and shall be solely responsible for the same. He shall submit copies of a cknowledgements evidencing filing of tax returns every year and shall keep the E mployer fully indemnified against liability of tax, interest, penalty etc, of the Cont actor’s in respect thereof, which may arise.
• 9.Contractor’s care of the works The Contractor shall not demolish, remove or alter structures or other facilities on he site without prior approval of the in-charge. All garbage/debris shall be removed from site daily or as they accumulate. All garb age/debris shall be disposed of to the approved Municipal/Railway locations in cov ered position. The necessary materials required, i.e. cartons/ dustbins (Transparen
• t)etc to be provided by the contractor at his cost. The transportation for disposing of the debris shall also be arranged by the contractor. The Waste disposal shall be done in sealed condition without affecting the Environment. Each dustbin shall hav e a polythene cover kept inside & will be emptied when it is 75% full in a bigger D ust Bin. Bigger dustbins shall be Sealed & Transported to Municipal/Railway locatio n, where they are emptied. Spare Dustbins shall be kept for rotation. All surface an d sub-soil drains shall be maintained in a clean, sound and satisfactory state of pe formance. All Electrical and Electronic equipment’s shall be cleaned by trained and authorize d staff under the supervision of an authorized representative of the Railways. The contractor shall clean only those areas of the Electrical/ Electronic & other spe cified equipment’s which are either mentioned in the specifications or are permitte d by the Employer or mentioned by the authorized representative of the Employer Accidents; - It shall be the entire responsibility of the contractor to adopt all the sa ety measures & deploy cleaning personnel who are adequately trained in safety. If any accident occurs within the station area due to cleaning & housekeeping opera ions or due to negligence on the part of the contractor’s personnel, it shall be the ull responsibility of the contractor.
• 10.INSURANCE All the contractor’s employees shall have to be covered under ESI as per extant ru es. The Contractor shall take insurance policy as specified in the Employee’s Comp ensation Act only for those employees who are not covered by ESI. The contractor shall insure against liability to third parties in the joint name of the Employer and the contractor for any loss, damage, death or injury which may occu r to any physical property (except things insured otherwise) or any person (excep person insured by employer, staff of other contractor working in the premises, con tractor’s staff under sub clause 17.a) which may arise out of the performance of th e contract as per extant rules.
• 11.NOTICES AND INSTRUCTIONS The Contractor shall furnish to the Employer/Engineer the postal address of his offi ce. Any notice or instructions to be given to the Contractor under the terms of the contract shall be deemed to have been served on him if it has been delivered to h s authorized agent or representative at site or if it has been sent by registered pos t to the office, or to the address of the firm last furnished by the Contractor.
• (i)Coaching Depot, OKHA has 01 pit cum washing lines for Primary / Seconda ry maintenance of approximate 24 coach length. The approximate area for depot p remises, depot building and Pit-line premises is about 11490 SqM.
• (ii)The work pertains to Mechanized Cleaning of coaches on the washing lines / Pit cum washing lines / Stabling lines / Platform lines. The rakes will be attended as per the “Pit / Washing siding / Stabling line / Platform as given in Annexure-13. The details and composition of the likely rakes and the time & days on which they will be maintained in depot on different lines given in Annexure-13 may however c hange depend on the decision of the Depot Officer due to occasional late arrival of trains or as a planned measure. Similarly, the maintenance of some Trains may be transferred from this Depot to another and some other Trains may be shifted to th s Depot. Frequency of some Trains may be increased / decreased. The Depot Offic er will inform the Contractor about such changes. Contractor shall execute the wo k based on number of coaches.
• (iii)The Contractor will nominate a representative/supervisor-in-charge who will maintain liaison with the Sr. Section Engineer (C&W) / ADME or his nominated epresentative regarding carrying out cleaning activities of rakes, liaison with Railw ays etc.
• (iv)The Rakes on terminating station will be handed over to the Contractor af er due inspection & it will be the Contractor’s responsibility to close the windows a nd lock all the coaches before taking it to the washing line/ Pit cum washing line/ S tabling line. After the completion of cleaning activities and inspection by Railway a uthorities, the coaches shall be duly locked again and handed over to the Railway’s nominated authority. The coaches of platform returned trains will be cle aned on the platform only. Locking this coaches and timely opening of the same w ll be the responsibility of the contractor.
• (v)The Contractor should take utmost care to ensure that no damage to the ake/coaches/Railway property takes place due to any act of workmen, while carry ng out the work under this Contract.
• (vi)The contract is for round-the-clock maintenance. The Contractor will have to employ his resources according to the ‘Washing Siding Occupation Table’ & offe r services on multiple shifts basis if required. In case of late running of trains the C ontractor in liaison with the SSE(C&W)-OKHA In charge or his nominated represen ative will reschedule and arrange his resources to ensure the coaches are attende d even if trains arrive late.
• (vii)The work will be carried out without affecting the Railway working and in c onsultation with ADME/ Sr. Section Engineer (C&W) In charge or his authorized rep resentative.
• (viii)The Contractor shall furnish complete details of the personnel to be deploy ed with supervisor(s) giving the working timings. The name/list of all the employee s along with supervisor should be submitted to SSE(C&W)-OKHA In charge or his a thorized representative before starting the actual work.
• (ix)The Contractor should issue Identity badges to all his Labour engaged to c arry out the work, including the supervisors & project Manager. These identity bad ges should be so carried that they can be identified by Railway Security/Carriage & Wagon Staff and Supervisors. The Identity badge should be worn by Contractor La bour on left on the chest at the place of work.
• (x)The Contractor shall instruct the Labour engaged to close the coach toilet taps & Hydrant taps during non-use and after use to avoid wastage of water.
• (xi)The Contractor should ensure that the dirt, litter and other filth collected a fter the cleaning shall not be off loaded to nearby Pit/Washing lines/ stabling lines and will be dumped only at nominated place as advised by Sr. Section Engineer(C&W)/ADME. The entire Pit/washing Line/stabling line shall be cleaned a ter the rake has been cleaned.
• (xii)The Contractor shall make necessary Electrical Plug & Socket with Cabling arrangement along the catwalk/pit line/stabling line/ platform to draw electricity as per the general arrangement advised by SSE(C&W)-OKHA. The electrical installatio n is by the side of washing line/pit line/stabling line/ platform line and may not com e in contact with water. Contractor will be responsible for providing necessary train ing to its men for proper upkeep of installation and all safety gadgets and materia s to protect its men/machines from electric shock/short circuit/ accident. Railway s hall not be responsible for any such mishap.
• (xiii)The electricity charges required for carrying out coach cleaning an d other activities under the contract shall be borne by the contractor.
• (xiv)All the mechanized systems & implements /accessories as required in this project shall have to be to be owned by Contractor.
• (xv)The Contractor shall be responsible for round the clock availability, service ability and maintenance of these mechanized systems. These Mechanized systems should be dedicated to this contract and cannot be taken out for any other job.
• (xvi)Where it is not possible to segregate major water consumed by the contra ctor, Railways shall provide adequate free of cost water supply through hydrant ta ps on the pit lines for washing of coaches. But misuse of water may attract suitable penalty.
• (xvii)The water pipe should be provided with Hose Nozzle at one end so that co ntractor staff can close or open, as per requirements. So that there is no wastage of water as well as no splashing into electrical equipment.
• (xviii)The Railways shall provide free space for office and storage (Machine Roo
• m)with independent lock & key for keeping the machines within the depot premis es. Contractor shall be responsible for the safe custody of the machine and stores.
• (xix)The Contract will be awarded for the work on “turnkey basis” for daily clea ning of rakes from inside / outside during its primary or secondary maintenance or terminating examination in depot/ platform as per schedule of work. However, Con tractor shall be geared to take any additional number of coaches whenever require

d.

• (xx)All direct or indirect costs and obligations pertaining to employment of spe cialized manpower will be borne by Contractor under the turnkey scope of work.
• (xxi)The resources shall be mobilized and made functional within a period of 2 1 days from the date of intimation of the acceptance of Tender failing, which the c ontract shall be terminated & EMD/SD forfeited.
• (xxii)The Contractor is expected to maintain entire database of coaches/rakes a ttended by him for analytical purpose at the end of every month & at the end of ea ch year. The Contractor is also expected to make available this database to Railwa y whenever desired. Apart from this the factual reports, format & periodicity of wh ch will be decided by Sr.DME / DME-HAPA / ADME-OKHA, may have to be generate

d.

• (xxiii)The Coach Cleaning Contract is on turnkey basis. The turnkey service cont ract will cover the following:
• a.All fixed installations,
• b.Mechanized systems as per given specifications
• c.Hand implements, tools & tackles,
• d.Consumables of machines
• e.Cleaning, disinfecting agents
• f.Operators / Labour & Supervisors.
• g.Set of Uniform with distinguished logo and identification to machine operators.
• h.Complete maintenance of the Machines employed for cleaning the rakes.
• i.Cleaning of depot premises including repair of water hydrants.
• (xxiv)On completion of work as specified in Schedule of Work, all the window gla ss shutters shall be closed and the doors locked from inside except one door which shall be locked from outside. The contractor shall be responsible for locking of spa e coaches available in yard / sick line / coaching complex / spare lines.
• (xxv)Some pit lines/ washing lines/ stabling lines will have catwalks on both sides; some pit lines/ washing lines/ stabling lines on one side only and some do n ot have catwalks. The Contractor should be prepared to clean the coach on all the pit lines/ washing lines/ stabling lines irrespective of whether catwalk is available o r not. The coaches are to be cleaned on rake during the pit line/ washing line/ stab ing line occupation. However, the coaches available in the yard, sick line and IOH may also be taken up for cleaning based on the necessity of the Railway Administ ation.
• (xxvi)The Contractor has to attend the mechanized cleaning and watering of Pr mary/ secondary maintained coaches and the rake has to be completed within stip ulated period as per the Railway requirement.
• (xxvii)The Contractor shall utilize trained manpower and supervisory personnel f om housekeeping field. The Contractor should show documentary evidence in sup port of this before commencement of work.
• 12.Ensuring prohibition of employment as Manual Scavengers & thei Rehabilitation Act -2013.
• 13.Compliance of Prohibition of employment as manual scavengers and their rehab ilitation Act, 2013:
• 14.The Contractor shall ensure compliance to Railway Board’s letter no 2000/MC/141/8 dated 07.03.14 for compliance to ‘Prohibition of employment as ma nual scavengers and their rehabilitation Act, 2013’ and provide all the protective g ears and devices as laid down vide the above-mentioned letter. The list of protectiv e gears and devices in the above-mentioned letter is as under-
• a)List of protective gears:
• i.Uniform along with water protective apron ii. Face mask/nose mask iii. Gloves iv. Shoes
• b)List of devices:
• i.Floor mopper/broom with long handle. ii. Toilet commode brush iii. Any equipment for removal of choking of toilets used in coach es. iv. Any other mechanized equipment identified by Railways for t he above purpose
• 15.The Contractor shall adopt the following procedure for removal of choke, so as t o ensure compliance of provisions of the ‘Prohibition of employment as manual sca vengers and their rehabilitation Act, 2013’- Any material that has caused choking, s uch as cloth pieces, napkins, bottles etc. shall have to be removed externally by a ong picker. Next, a water column is to be created and ‘choke-removing device’ sha l be applied so that the human waste passes into the bio-digester tank. If required, an evacuation / vacuum suction machine may be used to remove the material from the choked pan. Only as the last resort, if all the above methods fail, shall the cont actor remove the choking by operation of the ball valve.
• 16.The Contractor shall make arrangements to drain the effluent / toilet disch arge in one tank / pallet with which would be provided with eco-friendly / CRIB (Acid resistance) / Team / LOX sheet as per specification mentioned in the Annexur e in RDSO’s letter no. EL/6.7.2 dated 18/05/2006. The Contractor shall also immed ately sanitize the area in case of the waste matter drops, so that railway working is not affected.
• 17.A penalty of Rs. 1000/- per case will be imposed on the violence of the ma nual scavenger and their rehabilitation Act-2013.
• 18.SUBMITTAL BY THE SUCCESSFUL TENDERER AND COMMENCEMEN T OF WORK Successful Tenderer shall submit the following for getting the approval from the Employe r within 3 days from the date of issue of LOA.
• (i)Deployment of min. man-power along with CVs of the personnel. Each CV shall ha ve the current photographs of the person and shall be signed by the person. Each CV shall be submitted duly verified by the contractor’s authorized representative a nd shall contain the following information but not limited to :-
• a.Name in full b.Father’s name
• c.Date of Birth d.Present Address
• e.Permanent Address
• f.Educational Qualification g.AADHAR Card Number h.Cleaning & Housekeeping experience
• i.Any other experience On top of every CV, the proposed category is also to be indicated. In case the ind vidual does not have AADHAR Card, it is the contractor’s obligation to provide nec essary assistance in obtaining the same within one month of deployment of said s taff on duty.
• (ii)Deployment of min. no. of Machinery &Equipment’s along with technical details like make, capacity, present conditions etc are to be submitted for approval.
• (iii)The list of Chemicals/Detergents/Reagents/Disinfectants & Pesticides which shou ld be environment friendly to the extent possible along with their applications and Material safety Data sheets are required to be submitted for approval.
• (iv)Detailed Cleaning procedures for all Cleaning which shall contain the following bu not limited to:-
• a.Step by step procedure.
• b.Details of machinery and Equipment, Mops, special cleaning equipment etc to be used.
• c.Details of Chemicals/Reagents/Detergents/Pesticides/Disinfectants to be used. However, the successful Tenderer shall commence the work within twen ty-one days from the date of issue of letter of acceptance irrespective of ap proval of the same by the Employer.
• 19.Communication facility:
• (i)The Managers shall be provided with mobile/WLL telephone
• (ii)Supervisor of each station shall be given a mobile/WLL telephone, w hich shall be used by all shift-cleaning supervisors round the clock.
• 20.Accidents:
• (i)It shall be the sole responsibility of the contractor to adopt all the safe ty measures & deploy cleaning personnel who are adequately trained in safety.
• (ii)If any accident occurs within the station area due to cleaning & House keeping operations or due to negligence on the part of the contractor’s p ersonnel it shall be the full responsibility of the Contractor.
• (iii)If any damage occurs to the structures/ material & equipment due to Cleaning operations, the cost of damage will be recovered from th e contractor’s bill.
• (iv)Contractor shall submit the indemnity bond such that the contractor’ staff shall not claim of any type, payment, and employment etc with emp loyer. After completion of contract the contractor shall withdraw all of his staff from the site without any claim.
• 21.Safety & Display of Signages:
• (i)Contractor shall adopt the necessary safety procedures to avoid any ype of accidents to passengers, Employer’s personnel, any other perso nnel & to avoid damages to station assets.
• (ii)The contractor shall display necessary signages with the approval of he Employer or his authorized representative. The type of signages wi also be got approved from the Employer or his authorized representat ve. While carrying out the work, necessary signages shall be deployed
• 22.Uniforms, Name badges & Photo identity cards: Uniforms are to be provided by the agency to worker/staff free of cost. All Managers, Supervisors and Cleaning & Housekeeping staff shall wear neat & smart Uniform (Shirt, Pant, shoes etc.) with Firm’s logo. All Team Leaders, Mana gers, Supervisors & housekeeping & cleaning staff shall be provided with Name ba dges & Photo identity cards. A copy of the photo identity card will be submitted to he Employer having the color photographs of the personnel and not the copy of ph otographs. Necessary Personnel protective equipment’s shall be provided by the c ontractor as per the requirement for implementation of ISO 14001 & OHSAS 18001 .Uniform should be as prescribed in tender document. The uniform should be got a pproved or can be changed with the approval of Engineer In-charge or his represe tative before starting of work. The contractor will have to get the Police verification done for all the Cleaning & Housekeeping personnel deployed for this contract. Intimation for deployment o new housekeeping staff after police verification to be submitted every month alon g with bill raised.
• 23.TRAINING FOR MANAGERS/SUPERVISERS: Team leader, Manager and Supervisors employed for cleaning and house keeping works should be trained and certified by BICS (British Institute of Cle aning Sciences, Gurgaon) or Forbes Pro Academy of Eureka Forbes or accred ited PMKY institutions and All India Institute of Local Self Government, New D elhi (AIILSG). They shall in turn train their other Housekeeping Personnel und er them. Certificate of Team leader, Manager and supervisor should be prod uced before start of work.
• 24.Passenger Feedback & Complaints Passenger satisfaction and feedback is the essence of the OBHS for cleaning a ctivity. The contractor shall obtain passenger feedback from at four passengers pe r reserved coach in each direction for trains having time tabled journey of more th an 24 hrs.; otherwise only Two feedback should be collected. In addition, one feed back shall also be taken from TS / TTE/ Escorting C&W officials / Inspecting officials in each direction. According to the table provided above, based on the day-to-day performanc e score of the contractor per coach/rake, the contractor’s payment will b e determined. Passengers shall be contacted at random for confirmation of PSI filled by th em. In case of non-authentication of PSI by the passengers, the PSI of that coach shall be treated as 'zero'.
• 25.Code of Conduct Dress code
• a.Every personnel working should always be available in uniform at all ti mes.
• b.Dress should be clean and worn properly.
• c.All personnel to report to work on the assigned time and be present till he assigned time for leaving or completion of cleaning activity whichever is later. Behaviors
• a.All personnel need to be courteous to Railway Staff.
• b.Operators should follow supervisor’s instructions on behavior.
• c.Arguments with Railway staffs and RO (Railway officials) should be avoi ded at all costs.
• d.All work-related issues or objections should be directly handled by the S ite Supervisors. Language
• a.While communicating with Railway Staff all the Contractor’s staff will us e language understood by them.
• b.The language used shall be preferably local language.
• 26.MONTHLY AUDIT OF MACHINERIES/CONSUMABLES: Audit on working of Tools, Equipment and machinery and utilization of cleaning chemicals shall be conducted every month on a specified date by RAILWAY. In add tion to this the surprise inspection shall also be conducted during cleaning operatio ns.
• 27.Others
• (i)The cleaning of additional surfaces, areas, or additional works or execu ion of works/items related to cleaning works not provided in the tender s hall be undertaken by the contractor as per relevant clause of General C onditions of Contract for Services (GCC for Services).
• (ii)The contractor shall issue Employment Card to its workmen in Form-XIV within three days of employment. (CL(R&A) C Rules 76 Chapter-VII).
• (iii)The contractor shall issue Service Certificate to its workmen on terminat on of employment in Form-XV. (CL(R&A) C Rules 77 Chapter VII).
• (iv)The contractor shall display Notices Showing the rates of wages, hours of work, wage period, date of payment, Name and address of the Inspec ors having the jurisdiction and the date of payment of unpaid wages sha be displayed in English and in Hindi. CL(R&A) C Rules 81(1)(i). A copy of notice shall be sent to the Inspector and whenever any changes occur th e same shall be communicated forthwith. [CL(R&A) C Rules 81(2)].
• 28.The contractor shall maintain all the statutory Registers including the following:
• (i)Registers of persons employed in Form-XIII. CL(R&A) C Rules 75 Chap er VII.
• (ii)Muster Roll Register in Form-XVI. CL(R&A) C Rules 78(a)(i) Chapter VII
• (iii)Wage Register in Form-XVII. CL(R&A) C Rules 78(a)(i) Chapter VII.
• (iv)Deduction Register for Damage or Loss in Form-XX. CL(R&A) C Rule s 78(a)(ii) Chapter VII.
• (v)Register of Fines in Form-XXI. CL(R&A) C Rules 78(a)(ii).
• (vi)Register of Advances in Form-XXII. CL(R&A)C Rules 78(a)(ii).
• (vii)Register of Overtime in Form-XXIII. CL(R&A) C Rules 78(a)(ii).
• 29.The contractor shall strictly follow all the statutory labour laws including but not limited to:
• 1.The contractor shall within fifteen days of the commencement or comple tion of each contract work under each contract submit a return to the Ins pector in Form-VIA. CL(R&A) C Rules 25(2)(iii).
• 2.The contractor shall send half yearly return in Form-XXIV (in duplicate) t o the Dy. CLC office not later than 30 days from close of the half year. CL( R&A) C Rules 82(1).
• 3.The contractor shall allow its workers a day of rest every week. (Rule-23 of Minimum Wages (Central) Rules, 1950).
• 4.The contractor shall pay wages to his workmen not below the rate of Min imum Wages as notified by the CLC New DELHI through Bank transfer. Th e contractor shall submit every month, documentary evidence of having ransferred the gross minimum wages to each of the workman failing whic h his bills shall not be passed.
• 5.The contractor shall deposit PF contribution in respect to all its employe es up to the prescribed wage ceiling limit. The PF shall be computed on M nimum Wages. Splitting of wages will not be allowed.
• 6.The contractor shall be covered under ESI act 1948, comply its provision s and facilitate benefits under this act to its workmen.
• 7.The contractors shall pay overtime at the rate of double the ordinary ra e of wages, when a worker works for more than nine hours on any day or for more than forty-eight hours in any week. (Rule-25 of the Minimum Wa ges (Central) Rules, 1950).
• 8.The contractor shall disburse wages at the presence of Authorized Repre sentative of the Principal Employer (sec-72, CL(R&A) C Rules), wherever a pplicable.
• 9.The contractor shall issue wage slips to its workmen at least one day pr or to the disbursement of wages. (CL(R&A) C Rules 78(b) Chapter VII) – as per Annexure-24(standardized Performa).
• 10.All payments of wages shall be made through bank transfer in advance a nd in case the work is completed before the expiry of the wage period, fin al payment shall be made within 48 hours of the last working day. CL(R&A ) C Rules-67 Chapter VI.
• 11.Appointment letter: -The Contractor shall issue appointment letters t o all deployed staff in the prescribed format as per Annexure-23, duly signed by the authorized representative of the Contractor, before the ir deployment under the contract.
• 30.DO AND DON’TS FOR HOUSEKEEPING STAFF DO’S
• 1.In case of fire/anything unusual on electric traction equipment or wires, info rm the SSE in-charge/CDO.
• 2.Extinguish fire by using special extinguishers (carbon tetrachloride or carbo n dioxide type, if available).
• 3.Ensure that no water jet is directed at the fire under any circumstances.
• 4.Before taking up the work on a line running parallel to 25 KV AC lines, the l ne shall be earthed on both sides. Ensure that the distance between the two earths used for protection does not exceed 1 km.
• 5.Keep clear of the track and avoid contact with the rails when an electric tra in is within 250 m.
• 6.Special care should be taken while carrying long pipes, poles or ladders so that they do not come in contact with or within 2 meters of live OHE.
• 7.Cleaning work other than that of the surface (i.e. of beams, pillars, etc.) sh ould be done during block period only.
• 8.Whenever washing or cleaning using water jets is done, take appropriate po wer block.
• 9.Cases of electric shock arising out of contact with 25 KV AC traction equipm ent shall be reported immediately to TPC. DON’Ts
• 1.Do not approach within 2 meters of any traction wires or live equipment.
• 2.Do not work on or near traction wires or any live equipment unless they are m ade dead, earthed, and a shutdown notice/permit to work is obtained.
• 3.Do not enter any switching station or Remote-Control Centre unless specially permitted.
• 4.Do not touch a person in contact with live traction wires. Remove the person only after the power supply is switched off and the equipment is earthed.
• 5.Do not touch any traction wire hanging from the mast or fallen on the ground and do not allow anyone else to touch it.
• 6.Cleaning work with conducting materials like Aluminium/Steel rods should be avoided at all times when a power block is not availed.
• 7.Do not lift or raise your tools towards traction wires.
• 8.Do not damage the plinth continuity, connection to BEC, OPC, and handrail co ntinuity.
• 9.Do not use steel tape, metallic tape, or tape with woven metal reinforcemen in electrified areas.
• 10.Do not forget to give artificial respiration to the victim as per the prescribed p rocedure laid down in the shock treatment charts.
• 11.Metallic telescopic rods are prohibited for use in the Railway Administration s ation.
• 12.Do not throw garbage in haste. Dispose of it properly at the designated place
• 13.Do not dispose of dirty water into the working area. Contractor has to submit an undertaking in the specified Performa with r espect to the above Do’s & Don’ts related to the dangers of working in th e vicinity of 25 KV traction.
• 31.Police Verification & Medical: Contractors have to submit requisite police verification and Medical Fitness certific ate for their staffs deployed against the contract at the time of engagement of sta f which should be ensured by on duty railway supervisor. The format of police verification and its procedure are mentioned at Ann exure- 15&15/A which must be followed.
• 32.The cost of all stationery related to forms & registers etc will have to be borne b y contractor.
• 33.Railway will not be responsible to any injury/casualty of contractual workers dur ng working; contractor will also be responsible for any damage to railway property during work.
• 34.No overtime is considered to achieve higher level of safety standards. The tend erer should consider execution of work in shifts as desired by railway administratio
• n.The agency must ensure timely payment of Salary, PF, ESI etc. and pro mpt medical facility to sick/injured and to all staff.
• 35.The housekeeping person who will be deployed on machine for cleaning should be trained through OEM regarding the operation of machine and have well acquain ance about the machine.
• 36.The personnel should be smartly dressed in neat and clean uniforms having the firm’s logo. The uniforms and Personal Protective Equipment (eg. Shoes, helmet, g oves etc) should be provided free of cost by the contractors.
• 37.Supervisors should be well trained in mechanized cleaning & other practices as per terms & conditions of the contract.
• 38.Bidders should not have been imposed 10% or more than 10% cumulative penalty on the Running contract of OBHS till the last payment of bills in any division of WR in the previous two years from the date of su bmission of bids. [CRSE(Chg.)-CCG’s letter No. M442/19/3 Contracts dated 14.03 2023.] ANNEXURE - S IMPLEMENTATION OF SOLID WASTE MANAGEMENT RULES-2026
• (A)Waste Handover Procedure: OBHS to Station (Ref.: Clause No.6.5 of SOP for Solid Waste Management Rules 2026) Source of Waste on Train Waste Type Dominant stream
• 1.Train arrives at terminal platform. OBHS Supervisor announces waste handover t o Station WHP In-charge and keeps account.
• 2.OBHS staff carry sealed, colour-coded waste bags (Green/Blue/Red/Gey/Black) fro m each coach to the designated Platform Waste Handover Point (WHP) on the pla form.
• 3.WHP in-charge verifies the segregation integrity of each bag. Mixed or contamina ted bags must be sorted at the WHP by the OBHS team before acceptance.
• 4.WHP In-charge records stream-wise weight of waste handed over from each train (Train Number, Date, Wet Weight, Dry Weight, Sanitary Weight) in the WHP log.
• 5.OBHS Supervisor signs the WHP handover register confirming complete waste ha ndover from the rake.
• 6.Non-Negotiable Rule: Zero Discharge on Tracks 7. (Ref.: Clause No.6.5 of SOP for Solid Waste Management Rules 2026)
• 8.Throwing, discarding, or leaving any waste (wet, dry, sanitary) on railway tracks, platform beds, storm water drains, or open areas adjacent tothe station is STRICT LY PROHIBITED under SWM Rules 2026 and the Railways Act. OBHS staff found discarding waste on the tracks shall be liable for a penalty as per the relevant pen alty clause. All waste must travel through the Waste Handling Points (WHP) to the authorized transporter chain without exception.
• (B)OBHS Staff Rolls (Ref.: Clause No.6.7 of SOP for Solid Waste Manageme nt Rules 2026) Under the SWM Rules, 2026, the roles of these personnel must be formally e xpanded to include waste segregation verification, four-stream collection, an d Waste Handover Points (WHP) management. The following role definitions apply: Staff Ro le Staff Role Staff Role OBHS Staff (On-B oard Platfo rm) Sweeping. moppin g, / Toilet cleaning o n train and platfor m Collect segregated waste from coach bin s (wet/dry). hand over stream-wise at sta tion WHP, maintain OBHS waste log per t rain, never mix waste streams
• (C)Waste Management in Coaches & On-Train and On-Board Waste Generation Profi le (Ref.: Clause No.7 of SOP for Solid Waste Management Rules 2026) Passenger Personal Wast e Water bottles, wrapper s, Newspapers, sanitary i tems Dry (Blue)+Sanitary
• (Red)Linen/Bedroll service (AC coaches) Used tissues, packagin g Dry (Blue)+Sanitary
• (Red)Contractor shall ensure solid waste is not littered during transportation and that waste generated during journeys is managed per the Rules. This makes on-train waste management a direct legal obligation under the SWM Rules, 2026. This sec tion establishes the end-to-end waste management chain from coach to termina station disposal.
• (D)New SWM Clauses for OBHS Cleaning Contracts (Ref.: ClauseNo.11.1of SOP for Solid Waste Management Rules2026) OBHS (On-Board Housekeeping Service) contract must in corporate SWM Rules, 2026 compliance as a mandatory contractual condition. This sectio n specifies the clauses to be included as below: Clause Mandatory Contractual Provision SWM Complia nce Clause The contractor shall at all times comply with the Solid Waste Management Rules, 2026, and all directions issu ed by the Railway Board / CPCB / SPCB in relation to sol id waste management. Non-compliance will attract a p enalty as per the relevant penalty clause. Four-Stream S egregation Cla use The contractor shall ensure strict four-stream segregati on (Wet/Dry/Sanitary/Special Care) of all waste collecte d at stations, platforms, and on-board coaches. No mix ed waste shall be collected or transported. Failure to m aintain stream integrity shall attract a penalty per incid ent decided by the board. WHP Managem ent Clause The contractor shall manage all Waste Handover Points
• (WHPs)as per the standards specified in the Railway S WM SoP. WHPs must be clean, covered, Pest-free, and l ong-maintained always. PPE Complia nce Clause All waste handling staff shall be provided with and shall use appropriate PPE (gloves, masks, aprons, boots) duri ng waste collection, transfer, and WHP management. P PE compliance to be inspected monthly. Training Clause All OBHS staff deployed at stations and on board shall r eceive mandatory training on four-stream waste segre gation, SWM Rules 2026 obligations, and waste handlin g safety. Training records to be maintained and produc ed on inspection. EnHM Portal & CPCB Portal Da ta Clause The contractor shall provide accurate daily/weekly was te generation data (stream-wise, weight-based) to the Station SWMC for upload on EnHM and the CPCB portal upload. Falsification of data is a criminal offence under the EPA 1986. Penalty for S WM Non- Com pliance Any Environmental Compensation (EC) levied by the SP CB / CPCB on Indian Railways due to contractor non-co mpliance with SWM requirements shall be recoverable i n full from the contractor's security deposit/running bill. .
• 2.Buyer Added Bid Specific SLA File Attachment Click here to view the file.