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GeMOpenServicesReverse auction

Annual Maintenance Service - Desktops, Laptops And Peripherals - Comprehensive Annual Maintenance Contract Of Computers, Printers, IT Peripherals & UPS As Per BOQ As Per Scope Of Work For A Period Of…

Nhpc Limited

Ministry of Power › Contracts Enm Corporate Office Nhpc Ltd Sec33 Fbd

Delivers to

Faridabad, Haryana

Overview

11 facts from the tender

Ministry of Power published this services tender on GeM on 10 Oct 2026, for Faridabad, Haryana. The estimated value is ₹1.4 Cr and the EMD is ₹2.9 L. It closes on 12 Oct 2026, 1:00 pm IST. Bid number GEM/2026/R/749434.

From the bid document

TimelineBid → reverse auction

  1. Bid published30 Jul 2026
  2. Bid closed20 Aug 2026 · 7:00 pm
  3. RA issued9 Oct 2026
  4. RA ends12 Oct 2026 · 1:00 pm

Bidding

Bid type
Reverse auction
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Auction for bid
GEM/2026/B/7809170
Total quantity
1

Buyer

Created by
102757Y
Location
Faridabad · Haryana
Portal
GeM

Important dates

Published
10 Oct 2026, 1:00 pm IST
Closes
12 Oct 2026, 1:00 pm IST

Bid & reverse auction

This reverse auction is the price round of bid GEM/2026/B/7809170. GeM's auction document lists only the auction, so the items, delivery, eligibility and buyer terms below come from the bid document and are marked From the bid document.

Bid document (PDF) Reverse auction document (PDF)

Service scope & delivery

From the bid document

1 service · 1 delivery location

Item 1

Annual Maintenance Service - Desktops, Laptops And Peripherals - Comprehensive Annual Maintenance Contract Of Computers, Printers, IT Peripherals & UPS As Per BOQ As Per Scope Of Work For A Period Of Three (03) Years; Comprehensive Annual Maintenanc..

Quantity1
Delivery location

121003,NHPC LTD., NHPC OFFICE COMPLEX, SECTOR-33,

Wage & allowance components
Number of month for resident engineers
36
Number of months for technician
36
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 9
Type of Asset
Comprehensive Annual Maintenance Contract of Computers, Printers, IT peripherals & UPS as per BOQ as per scope of work for a period of three (03) years
Make/Brand of Assets
Comprehensive Annual Maintenance Contract of Computers, Printers, IT peripherals & UPS as per BOQ as per scope of work for a period of three (03) years
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
None
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)

Eligibility

From the reverse auction

Min. turnover

₹44 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

No exemption
From the reverse auction
Exemption conditions

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

From the bid document

  • MSE purchase preference
  • EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

From the bid and reverse-auction documents

EMD
₹288,000
Performance guarantee
5% for 39 months
Offer validity
120 days
Contract period
3 Year(s)

Payment terms

From the bid document

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Reverse auction extension

From the reverse auction

If any seller submits the offer price during last 15 minutes of RA end time, then RA will be automatically extended for next 15 minutes from the last participation time. There is no limit on such RA extension cycle.

View PDF · p. 1

Buyer requirements & conditions

Buyer-added conditions from the bid and the reverse-auction documents.

From the bid document

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

02

Certificates

View PDF · p. 6

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

Buyer Organization specific Integrity Pact shall have to be complied by all bidders. Bidders shall have to upload scanned copy of signed integrity pact as per Buyer organizations policy along with bid. Click here to view the file

Malicious Code Certificate: The seller should upload following certificate in the bid:-

  • (a)This is to certify that the Hardware and the Software being offered, as part of the contract, does not contain Embedded Malicious code that would activate procedures to :-
  • (i)Inhibit the desires and designed function of the equipment.
  • (ii)Cause physical damage to the user or equipment during the exploitation.
  • (iii)Tap information resident or transient in the equipment/network.
  • (b)The firm will be considered to be in breach of the procurement contract, in case physical damage, loss of information or infringements related to copyright and Intellectual Property Right (IPRs) are caused due to activation of any such malicious code in embedded software.
05

Service & Support

View PDF · p. 6

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

06

Service & Support

View PDF · p. 7

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

  • 7.Purchase Preference (Centre) Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder wants to avail the Purchase preference, the bidder must be the manufacturer of the offered product in case of bid for supply of goods. Traders are excluded from the purview of Public Procurement Policy for Micro and Small Enterprises. In respect of bid for Services, the bidder must be the Service provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the bid in respect of the offered product or service. If L-1 is not an MSE and MSE Seller (s) has/have quoted price within L-1+ 15% of margin of purchase preference /price band defined in relevant policy, such Seller shall be given opportunity to match L-1 price and contract will be awarded for percentage of 100% of total value.
  • 8.Purchase Preference (Centre) Preference to Make In India products (For bids less than 200 Crore):Preference shall be given to Class 1 local supplier as defined in public procurement (Preference to Make in India), Order 2017 as amended from time to time and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products. The minimum local content to qualify as a Class 1 local supplier is denoted in the bid document 50%. If the bidder wants to avail the Purchase preference, the bidder must upload a certificate from the OEM regarding the percentage of the local content and the details of locations at which the local value addition is made along with their bid, failing which no purchase preference shall be granted. In case the bid value is more than Rs 10 Crore, the declaration relating to percentage of local content shall be certified by the statutory auditor or cost auditor, if the OEM is a company and by a practicing cost accountant or a chartered accountant for OEMs other than companies as per the Public Procurement (preference to Make-in -India) order 2017 dated 04.06.2020. Only Class-I and Class-II Local suppliers as per MII order dated 4.6.2020 will be eligible to bid. Non - Local suppliers as per MII order dated 04.06.2020 are not eligible to participate. In case Buyer has selected Purchase preference to Micro and Small Enterprises clause in the bid, the same will get precedence over this clause.
  • 9.Buyer Added Bid Specific Scope Of Work(SOW) File Attachment Click here to view the file.
10

Buyer Added Bid Specific ATC

View PDF · p. 7

Buyer Added text based ATC clauses General Conditions of Contract (GCC) & Special Conditions of Contract (SCC) ap plicable for this bid document is enclosed herewith in Buyer uploaded ATC docu ment. These General Conditions of Contract (GCC) & Special Conditions of Contract (S CC) shall be read and construed along with the General Terms & Conditions (GT

  • C)of GeM and in case of any conflict or inconsistency, between these “GCC” & " SCC" and General Terms & Conditions (GTC) of GeM and GEM Bid document con ditions, provisions of “GCC” & "SCC" contained herein shall prevail. .

From the reverse auction

Reverse auction — offer validity

View PDF · p. 1

Participation by the bidder in RA process would be considered as their consent for extension in offer validity by 30 days by the date of RA initiation.

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