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GeMOpenServicesReverse auction

Full Service And Maintenance Contracts Of Photocopier Machine - Multifunction Machines MFM; SHARP; OEM, OEM Authorised Service Provider; Paper To Be Provider By Buyer; Tonner/Cartridge To Be Provider…

The Directorate General Of Aeronautical Quality Assurance

Ministry of Defence › Department of Defence Production

Delivers to

Hyderabad, Telangana

Overview

11 facts from the tender

Ministry of Defence published this services tender on GeM on 13 Oct 2026, for Hyderabad, Telangana. No EMD is required. It closes on 14 Oct 2026, 1:00 pm IST. Bid number GEM/2026/R/750834.

From the bid document

TimelineBid → reverse auction

  1. Bid published29 Sep 2026
  2. Bid closed10 Oct 2026 · 5:00 pm
  3. RA issued12 Oct 2026
  4. RA ends14 Oct 2026 · 1:00 pm

Bidding

Bid type
Reverse auction
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Auction for bid
GEM/2026/B/8097443
Total quantity
12,000

Buyer

Created by
Buyerstores
Location
Hyderabad · Telangana
Portal
GeM

Important dates

Published
13 Oct 2026, 1:00 pm IST
Closes
14 Oct 2026, 1:00 pm IST

Bid & reverse auction

This reverse auction is the price round of bid GEM/2026/B/8097443. GeM's auction document lists only the auction, so the items, delivery, eligibility and buyer terms below come from the bid document and are marked From the bid document.

Bid document (PDF) Reverse auction document (PDF)

Service scope & delivery

From the bid document

1 service · Address masked by GeM

Item 1

Full Service And Maintenance Contracts Of Photocopier Machine - Multifunction Machines MFM; SHARP; OEM, OEM Authorised Service Provider; Paper To Be Provider By Buyer; Tonner/Cartridge To Be Provider By Service Provider.; Not Applicable; Not Applicab..

Quantity12,000
Delivery location

***********HYDERABAD

GeM masks the full address in this document.
Wage & allowance components
Number of Machines to be served
3
Number of Months during the Contract Period
12
Specifications & requirements · 13
Amc Category
Multifunction Machines MFM
Amc Brand
SHARP
Status Of Annual Maintenance Service Provider
OEM , OEM Authorised Service Provider
Paper
Paper to be provider by Buyer
Tonner/Cartridge Required
Tonner/Cartridge to be provider by Service Provider.
Size of the Paper
Not Applicable
Paper Thickness in GSM
Not Applicable
Brand Paper
Not Applicable
Age of Machine (in Years)
4
Number of Onsite Service Engineers Requirement
1
Periodicity of Preventive Maintenance Services
Monthly
Colour
Monocrome
Minimum Floor Price defined by Buyer
No

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC)

Eligibility

From the bid document

Experience

1 year

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
From the reverse auction
Exemption conditions

Yes | Complete

View PDF · p. 1

Startups

Complete exemption
From the reverse auction
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

From the bid document

  • MSE purchase preference
  • EMD exemption

Check each criterion against the tender notice before you bid.

Commercial conditions

From the bid and reverse-auction documents

EMD
Not required
Performance guarantee
Not required
Offer validity
180 days
Contract period
1 Year(s)

Reverse auction extension

From the reverse auction

If any seller submits the offer price during last 15 minutes of RA end time, then RA will be automatically extended for next 15 minutes from the last participation time. There is no limit on such RA extension cycle.

View PDF · p. 1

Buyer requirements & conditions

Buyer-added conditions from the bid and the reverse-auction documents.

From the bid document

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

02

Service & Support

View PDF · p. 5

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

03

Service & Support

View PDF · p. 5

The Service Provider is required to have at least 40 % of the required manpower on service provider’s payroll for at least one year. Necessary documents relating to such manpower will be uploaded by the bidder for verification of the buyer. Such manpower will be part of total manpower to be provided by the Service Provider in case he gets the contract against this bid.

04

Buyer Added Bid Specific ATC

View PDF · p. 5

Buyer Added text based ATC clauses COMPREHENSIVE FULL SERVICE MAINTENANCE CONTRACT REQUIRED. ALL REQUIRED SPARE PARTS AND T ONER CARTRIDGE TO BE SUPPLIED BY SELLER AS AND WHEN REQUIRED. ONLY OEM/ OEM AUTHORISED SERVICE PROVIDERS TO PARTICIPATE IN BID. NECESSARY OEM CERTIFICAT E TO BE PROVIDED. .

05

Buyer Added Bid Specific ATC

View PDF · p. 6

Buyer uploaded ATC document Click here to view the file.

From the reverse auction

Reverse auction — offer validity

View PDF · p. 1

Participation by the bidder in RA process would be considered as their consent for extension in offer validity by 30 days by the date of RA initiation.

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