GeMClosedServicesBidExtended
Karnataka › Ministry of Communications
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup
Bharat Sanchar Nigam Limited Portal(bsnl)Ministry of Communications › Department of Telecommunications (DOT) › Bbnw Co
Bangalore, Karnataka
Est. value ₹5.9 Cr · EMD ₹11.7 L · Closed 7 Oct 2026, 2:00 pm
Deadline extended from 30 Sep 2026, 2:00 pm IST.
Ministry of Communications published this services tender on GeM on 9 Sep 2026, for Bangalore, Karnataka. The estimated value is ₹5.9 Cr and the EMD is ₹11.7 L. It closed on 7 Oct 2026, 2:00 pm IST. Bid number GEM/2026/B/7976480.
Timeline
- Published9 Sep 2026
3:02 pm - Closed7 Oct 2026
2:00 pm
Key figures
Estimated value₹5.9 Cr
EMD₹11.7 L
Closed on7 Oct 20262:00 pm IST
About this tender
- Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup
- Reference
- GEM/2026/B/7976480
- Bid type
- Bid
- Evaluation method
- Total value wise evaluation
- Packet type
- Two Packet Bid
- Reverse auction
- Yes, H1-Highest Priced Bid Elimination
- Total quantity
- 3
- Location
- Bangalore · Karnataka
- Portal
- GeM
- Created by
- AGMMMBBNWCO
Documents required
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
Eligibility
Experience1 year
Min. turnover₹2.3 Cra year, 3-year average
Offer validity180 days
Preferences & relaxations
- MSE purchase preference
- MSE relaxation
- Startup relaxation
- EMD exemption
Items & delivery
Total quantity 31 consignee
| Address | Place | Qty | Days |
|---|---|---|---|
| 560041,2nd Floor, Satcom Building, WMS Compound, 47th Cross, 9th Main, 5th Block, Jayanagar | Bangalore South, Bangalore, Karnataka |
Fees & money
- EMD
- ₹11.7 L
- Performance guarantee
- 5% for 30 months
- Payment terms
- Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
- Contract period
- 2 Year(s)
Important dates
- Published
- 9 Sep 2026, 3:02 pm IST
- Original closing date
- 30 Sep 2026, 2:00 pm IST
- Closed
- 7 Oct 2026, 2:00 pm IST
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