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Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS( Offline 1 KVA); Microtech, I Bell, Intex, Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Acer, Annu…

Indian Army

Ministry of Defence › Department of Military Affairs

Delivers to

Ernakulam, Kerala

Overview

11 facts from the tender

Ministry of Defence published this services tender on GeM on 11 Oct 2026, for Ernakulam, Kerala. No EMD is required. It closes on 13 Oct 2026, 3:00 pm IST. Bid number GEM/2026/R/750198.

From the bid document

TimelineBid → reverse auction

  1. Bid published23 Sep 2026
  2. Bid closed29 Sep 2026 · 3:00 pm
  3. RA issued10 Oct 2026
  4. RA started11 Oct 2026 · 2:00 pm

Bidding

Bid type
Reverse auction
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Auction for bid
GEM/2026/B/8058598
Total quantity
89

Buyer

Created by
ageem2ns
Location
Ernakulam · Kerala
Portal
GeM

Important dates

Published
11 Oct 2026, 2:00 pm IST
Closes
13 Oct 2026, 3:00 pm IST

Bid & reverse auction

This reverse auction is the price round of bid GEM/2026/B/8058598. GeM's auction document lists only the auction, so the items, delivery, eligibility and buyer terms below come from the bid document and are marked From the bid document.

Bid document (PDF) Reverse auction document (PDF)

Service scope & delivery

From the bid document

3 services · Address masked by GeM

Delivery location · all items

***********Ernakulam

GeM masks the full address in this document.
Item 1

Annual Maintenance Service - Desktops, Laptops And Peripherals - UPS( Offline 1 KVA); Microtech, I Bell, Intex

Quantity36
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
UPS( Offline 1 KVA)
Make/Brand of Assets
Microtech, I Bell, Intex
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 2

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Acer

Quantity29
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Desktop PC
Make/Brand of Assets
Acer
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
Item 3

Annual Maintenance Service - Desktops, Laptops And Peripherals - Monochorome Leaser Jet Printer, Cannon , Epson, Brother , Fax Machine And Xerox Machine; Monochorome Leser Jet Printer Cannon, Epsn Brother Fax Machine And Xerox Machine

Quantity24
Wage & allowance components
Number of month for resident engineers
12
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Monochorome Leaser Jet Printer, Cannon , Epson, Brother , Fax machine and xerox Machine
Make/Brand of Assets
Monochorome Leser jet printer Cannon, Epsn Brother Fax Machine and Xerox Machine
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Monthly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)

Eligibility

From the bid and reverse-auction documents

Experience

3 years

Min. turnover

₹1 L

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
From the reverse auction
Exemption conditions

Yes | Complete

View PDF · p. 1

Startups

Complete exemption
From the reverse auction
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

From the bid document

  • MSE purchase preference
  • EMD exemption

Check each criterion against the tender notice before you bid.

Commercial conditions

From the bid and reverse-auction documents

EMD
Not required
Performance guarantee
Not required
Offer validity
90 days
Contract period
1 Year(s)

Reverse auction extension

From the reverse auction

If any seller submits the offer price during last 15 minutes of RA end time, then RA will be automatically extended for next 15 minutes from the last participation time. There is no limit on such RA extension cycle.

View PDF · p. 1

Buyer requirements & conditions

Buyer-added conditions from the bid and the reverse-auction documents.

From the bid document

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

Actual delivery (and Installation & Commissioning (if covered in scope of supply)) is to be done at following address Assistant Garrison Engineer No 1 Assistant Garrison Engineer No 2 Assistant Garrison Engineer No 3 Assistnat Garriosn Engineer (B/R) Alwaye, 35 Kilometer away from the main office Garrison Engineer Naval Service .

Manufacturer Authorization:Wherever Authorised Distributors/service providers are submitting the bid, Authorisation Form /Certificate with OEM/Original Service Provider details such as name, designation, address, e-mail Id and Phone No. required to be furnished along with the bid

Registration / Empanelment Requirement: Contract shall be awarded to only such sellers , who are registered / empanelled / approved / enlisted with Military Engineer Service for the required goods / service category on the date of bid opening. Prospective bidders (if not already registered), are advised to get themselves registered with the said registration authority before bid opening date. (It is certified that the registration is granted by the registering agency as per Rule 150 of GFR following a fair, transparent and reasonable procedure.)

  • 5.Buyer Added Bid Specific Scope Of Work(SOW) File Attachment Click here to view the file.
06

Certificates

View PDF · p. 8

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

07

Service & Support

View PDF · p. 8

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED.

08

Buyer Added Bid Specific ATC

View PDF · p. 8

Buyer uploaded ATC document Click here to view the file.

09

Service & Support

View PDF · p. 8

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

10

Service & Support

View PDF · p. 8

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

From the reverse auction

Reverse auction — offer validity

View PDF · p. 2

Participation by the bidder in RA process would be considered as their consent for extension in offer validity by 30 days by the date of RA initiation.

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