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Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, High Range); Xerox; Any Service Provider, Annual Maintenance Service - Desktops…

Ex-servicemen Contributory Health Scheme (echs)

Ministry of Defence › Department of Ex-Servicemen Welfare

Delivers to

Khorda, Odisha

Overview

10 facts from the tender

Ministry of Defence published this services tender on GeM on 12 Oct 2026, for Khorda, Odisha. No EMD is required. It closes on 20 Oct 2026, 2:00 pm IST. Bid number GEM/2026/B/8143990.

Timeline

  1. Published12 Oct 2026 · 11:17 am

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Single Packet Bid
Reverse auction
No
Total quantity
24

Buyer

Created by
jdacct1-rcbbsr
Location
Khorda · Odisha
Portal
GeM

Important dates

Published
12 Oct 2026, 11:17 am IST
Closes
20 Oct 2026, 2:00 pm IST

Service scope & delivery

7 services · Address masked by GeM

Delivery location · all items

***********Khurda (khordha)

GeM masks the full address in this document.
Item 1

Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, High Range); Xerox; Any Service Provider

Quantity2
Specifications & requirements · 6
Type Of Asset
Photocopier Machines ( Monochrome , Laser , Separate Drum & Tonner, High range)
Make/Brand Of Assets
Xerox
Status of Annual Maintenance Service Provider
Any Service Provider
Onsite Service Engineers Requirement
As Indicated in Bid Document
Periodicity of Preventive Maintenance Services
Quarterly
Minimum Floor Price defined by Buyer
No
View PDF · p. 4
Item 2

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer ( Monochrome , Laser , Separate Drum And Tonner ); Hp

Quantity4
Wage & allowance components
Number of month for resident engineers
1
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Printer ( Monochrome , Laser , Separate Drum and Tonner )
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
View PDF · p. 4
Item 3

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer( Ink Jet , Mono And Colour, High Range); Brother

Quantity4
Wage & allowance components
Number of month for resident engineers
1
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Multifunction Printer( Ink Jet , Mono and Colour, High Range)
Make/Brand of Assets
Brother
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
View PDF · p. 5
Item 4

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer ( Ink Tank , Mono & Colour , High Range ); Canon

Quantity1
Wage & allowance components
Number of month for resident engineers
1
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Printer ( Ink Tank , Mono & Colour , High Range )
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
View PDF · p. 6
Item 5

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Dell

Quantity10
Wage & allowance components
Number of month for resident engineers
1
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Desktop PC
Make/Brand of Assets
Dell
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
View PDF · p. 7
Item 6

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Hp

Quantity2
Wage & allowance components
Number of month for resident engineers
1
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Desktop PC
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
View PDF · p. 8
Item 7

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, High Range); Brother

Quantity1
Wage & allowance components
Number of month for resident engineers
1
Number of months for technician
12
Number of Resident engineers
1
Number of technicians
1
Specifications & requirements · 9
Type of Asset
Multifunction Printer ( Monochrome , Laser , Separate Drum & Tonner, High range)
Make/Brand of Assets
Brother
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
As Indicated in Bid Document.
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Requirement of Resident Engineer
Yes
Requirement of Technicians
Yes
Minimum Floor Price defined by Buyer
No
View PDF · p. 9

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)

Eligibility

Experience

3 years

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • MSE purchase preference
  • EMD exemption

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
Not required
Offer validity
180 days
Contract period
1 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Generic

View PDF · p. 10

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

  • 2.Buyer Added Bid Specific Scope Of Work(SOW) File Attachment Click here to view the file.
03

Buyer Added Bid Specific ATC

View PDF · p. 11

Buyer uploaded ATC document Click here to view the file.

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