ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - As Per Buyer… – GEM/2026/B/8082606

Overview

10 facts from the tender

Home Department Gujarat published this services tender on GeM on 12 Oct 2026, for Ahmedabad, Gujarat. The estimated value is ₹49 L and the EMD is ₹1.5 L. It closes on 27 Oct 2026, 1:00 pm IST. Bid number GEM/2026/B/8082606.

Timeline

Published12 Oct 2026 · 12:58 pm
Closesin 11d 20h27 Oct 2026 · 1:00 pm
Reverse auctionIf the bid qualifies, after evaluation

Bidding

Bid type: Bid
Evaluation method: Total value wise evaluation
Packet type: Two Packet Bid
Reverse auction: Yes, 50% Lowest Priced Technically Qualified Bidders
Total quantity: 63

Buyer

Created by: ig-jail-ahd
Location: Ahmedabad · Gujarat
Portal: GeM

Important dates

Published: 12 Oct 2026, 12:58 pm IST
Closes: 27 Oct 2026, 1:00 pm IST

Service scope & delivery

1 service · 1 delivery location

Item 1

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - As Per Buyer Scope Of Work; As Per Buyer Scope Of Work; OEM Authorised Service Provider

Quantity63

Delivery location

380027,Near. Subhashbridge circle Keshavnagar Jailbhavan, Gujarat State, Ahmedabad

Specifications & requirements · 9

Amc Category: As Per Buyer Scope of Work
Amc Brand: As Per Buyer Scope of Work
Status of Annual Maintenance Service Provider: OEM Authorised Service Provider
Additional Asset Type: As Per Buyer Scope of Work
Additional Make/Brand: As Per Buyer Scope of Work
Onsite Service Engineers Requirement: As Indicated in Bid Document
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client Video conference system: Inclusive
Periodicity of Preventive Maintenance Services: Monthly
Minimum Floor Price defined by Buyer: No

View PDF · p. 4

Tender documents

Bid files and supporting documents, linked directly from GeM.

Bid documentOpen
Full bid details and conditions
Asset Details and its Distribution across the consignee /user locationsOpen
Consignee Wise Service Engineers/Help-Desk Personal detailsOpen

Policy & contract references

Documents you must submit

Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover
Additional Doc 1 (Requested in ATC)

Eligibility

Experience

3 years

Min. turnover

₹1 Cr

a year, 3-year average

Experience & turnover exemptions

Micro & small enterprises (MSE)

No exemption

Exemption conditions

No

View PDF · p. 1

Startups

No exemption

Exemption conditions

No

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

MSE purchase preference
EMD exemption: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD: ₹147,000
Performance guarantee: 5% for 13 months
Offer validity: 180 days
Contract period: 1 Year(s)

Payment terms

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

View PDF · p. 2

Buyer requirements & conditions

Buyer-added conditions from the bid document.

01

Generic

View PDF · p. 5

OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

02

Buyer Added Bid Specific ATC

View PDF · p. 6

Buyer Added text based ATC clauses

(1)A service center shall be in Gujarat state
(2)A proof or regarding registration of shop and office shall be produced with GST number.
(3)Not blacklisted in past and present, not in dispute with any office and not in any ot her type of legal dis pute-arbitration for work matter, Rs.300 notarized/affidavit stamp ed must be provided by party
(4)GUJARAT STATE BIDDER ONLY. .

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