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Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Hp, Annual Maintenance Service - Desktops, Laptops And Peripherals - All In One PC; Dell, Annual Maintenance Service - Des…

Agriculture and Co-operation Department Gujarat

Agriculture And Cooperation Dept.

Delivers to

Gandhi Nagar, Gujarat

Overview

10 facts from the tender

Agriculture and Co-operation Department Gujarat published this services tender on GeM on 14 Oct 2026, for Gandhi Nagar, Gujarat. No EMD is required. It closes on 4 Nov 2026, 5:00 pm IST. Bid number GEM/2026/B/8158914.

Timeline

  1. Published14 Oct 2026 · 12:20 pm
  2. Reverse auctionIf the bid qualifies, after evaluation

Bidding

Bid type
Bid
Evaluation method
Total value wise evaluation
Packet type
Two Packet Bid
Reverse auction
Yes, H1-Highest Priced Bid Elimination
Total quantity
162

Buyer

Created by
harshadp
Location
Gandhi Nagar · Gujarat
Portal
GeM

Important dates

Published
14 Oct 2026, 12:20 pm IST
Closes
4 Nov 2026, 5:00 pm IST

Service scope & delivery

8 services · 1 delivery location

Delivery location · all items

382010,Block No.5, first floor, Sachivalaya, Gandhinagar

Item 1

Annual Maintenance Service - Desktops, Laptops And Peripherals - Desktop PC; Hp

Quantity72
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Desktop PC
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 2

Annual Maintenance Service - Desktops, Laptops And Peripherals - All In One PC; Dell

Quantity2
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
All In One PC
Make/Brand of Assets
Dell
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 3

Annual Maintenance Service - Desktops, Laptops And Peripherals - All In One PC; Acer

Quantity8
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
All In One PC
Make/Brand of Assets
Acer
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 4

Annual Maintenance Service - Desktops, Laptops And Peripherals - Laptop; Dell

Quantity1
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Laptop
Make/Brand of Assets
Dell
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 5

Annual Maintenance Service - Desktops, Laptops And Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid Range); Samsung

Quantity49
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Multifunction Printer (Monochrome , Laser , Composite Cartridge, Mid range)
Make/Brand of Assets
Samsung
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 6

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); Canon

Quantity13
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Printer (Monochrome , Laser , Composite Cartridge )
Make/Brand of Assets
Canon
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 7

Annual Maintenance Service - Desktops, Laptops And Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); Hp

Quantity6
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Printer (Monochrome , Laser , Composite Cartridge )
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No
Item 8

Annual Maintenance Service - Desktops, Laptops And Peripherals - Scanner; Hp

Quantity11
Wage & allowance components
Number of Resident engineers
0
Number of technicians
0
Specifications & requirements · 7
Type of Asset
Scanner
Make/Brand of Assets
hp
Status of Annual Maintenance Service Provider
Neither OEM nor ASP
Periodicity of Preventive Maintenance Services
Quarterly
Onsite Service Engineers Requirement
NONE
Basic Maintenance of OS, Office Suite, Drivers Update and Patch update on client compute machines
Inclusive
Minimum Floor Price defined by Buyer
No

Tender documents

Bid files and supporting documents, linked directly from GeM.

Policy & contract references

Documents you must submit

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)

Eligibility

Experience & turnover exemptions

Micro & small enterprises (MSE)

Complete exemption
Exemption conditions

Yes | Complete

View PDF · p. 1

Exemptions depend on the evidence and conditions specified in the bid.

Preferences & relaxations

  • EMD exemption
  • MSE purchase preference: no

Check each criterion against the tender notice before you bid.

Commercial conditions

EMD
Not required
Performance guarantee
5% for 14 months
Offer validity
180 days
Contract period
1 Year(s)

Buyer requirements & conditions

Buyer-added conditions from the bid document.

OPTION CLAUSE 50% : The buyer can increase or decrease the contract quantity or contract duration up to 50 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 50 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 50 percent with the consent of the service provider

Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

03

Service & Support

View PDF · p. 11

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

04

Service & Support

View PDF · p. 11

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

05

Buyer Added Bid Specific ATC

View PDF · p. 11

Buyer Added text based ATC clauses Bidder Additional Eligibility criteria · Service Center: The Bidder must have functional service center in Ahm edabad or Gandhinagar. (Document is need to be submitted with details S ervice center name, Address, Contact number). · Bidder Turnover: 5.52 Lakhs The minimum average annual financial turnover of the bidder during the l ast three years (FY: 2023-24, 2024-25, 2025-26), ending on 31st March of the previous financial year, should be Rs.5.52 lakhs in the bid document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods and a certificate from the Chartered Accountant / Cost Ac countant indicating the turnover details with UDIN number for the relevan t period shall be uploaded with the bid. · Bidder Past Performance: The Bidder must have successfully executed/completed similar AMC Servi ces during the last three financial years i.e., FY 2023-24, 2024-25 & 2025- 26, from any Central / State Government Organization, PSU, or Listed Co mpany, meeting any one of the following criteria for work orders issued b etween 01.04.2023 and the bid submission due date: ¨ One single work order of value not less than Rs. 2.21 Lakhs, OR ¨ Two work orders, each of value not less than Rs. 1.38 Lakhs, OR ¨ Three work orders, each of value not less than Rs. 1.10 Lakhs. · Bidder should be having valid ISO certification to IT infrastructure repair and Maintenance i.e. 9001:2015 or higher version certification of IT servic es or AMC/maintenance scope. Document must be submitted. · MSEs and Start-ups shall be eligible for exemption from Turnover if th e bid related services are specifically mentioned in the MSE document an d in the case of Start-ups, the IT services is mentioned in the Startup reco gnition document. · Bidder should not be blacklisted/debarred by any state government / central government / PSU in last three years as on last date of bid submission. Bidder will have to submit undertaking letter at t he time of bidding. Note: - No bidders will be exempted from Past Performance criteria of bidder . .

06

Buyer Added Bid Specific ATC

View PDF · p. 12

Buyer uploaded ATC document Click here to view the file.

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